Rokit Booths

THIS PLACE IS A SCAM! DO NOT BOOK! I booked/​paid 6 months in advance for my sister’s wedding and they never showed up! After getting the run around, the owner Justin said I would get my refund in 7 — 10 business days. That was 3 months ago! I’VE BEEN SENDING THEM EMAILS ALMOST EVERYDAY AND NO RESPONSE! THESE GUYS ARE SCUMBAGS!!!

DO NOT BOOK your photo booth with this company in San Diego, Orange County, Los Angeles or Vegas!!! I booked them on 3÷14÷2013 for my daughter’s wedding on 9÷15÷2013. They had a promotion for $ 495 photo booth services for 4.5 hours. They charged my Amex over the computer for the full amount upon ordering their services through SQUARE. They told me that they would contact me a week before the event to go over the logistics and provide me with artwork for the booth printout. Well, a week before the event I did not hear from them. I emailed and called numerous times with no response They vanished. The most FRAUDULENT part is that when AMEX called them to credit my account on my disputed charges, they lied and said they showed up and I signed that they did provide services. Then, they supplied AMEX with a forged signature which was verified not to be mine. They committed forgery on top of everything else! Fortunately, I have documentation from my venue and the approved vendor list that Rockit Booths was no where near their property on 9÷15÷2013 as they have to provide proof of insurance before they can enter and work on their private property. So, I will get my full refund. Meanwhile, I have contacted BBB and I am contemplating litigation. BUYER BEWARE!!!
Cheri Litle

Do not book. They are a scam. Booked and paid upfront for my June 15^th wedding… they sent an email (not even a phone call when they had plenty of numbers) 2 hours before the wedding canceling. Have yet to receive a refund. Out over $ 500 for a service they never provided. Beyond frustrating. I’ve talked to Justin and a girl who work there and have gotten nowhere. I’m a teacher and this money is a lot to me, it’s really sad that they do this to people. I’ve sent over 20 emails trying to make progress towards receiving my rightful refund to no avail. It’s really sad that they take advantage of people like this. They should be put out of business. I failed to trust my gut after I read negative reviews. don’t make the same unfortunate mistake I did.

Never use this company! Dametrius is the first person I have seen with a positive review on this company. This company is a scam. It has been 32 days and I have yet to recieve a refund that was promised to me in 5 – 7 business days. Completely unproffesional. I have already filed a complaint with the Better Business Bureau and my next step is small claims. Horrible «company»! Hopefully all the negative reviews reach the next unsuspecting customer before the become the next victim. Ultimately I hope they are sued and go out of business.

I booked them for my best friend’s wedding. They were very attentive during the booking process. After they received my money, it was downhill from there.
They arrived late for set up, which was supposed to be done during the cocktail hour so that the guests wouldn’t be distracted. They came late, during reception and they came in STREET CLOTHES: camouflage shorts, jeans, sneakers and t-​shirts. Everyone was appalled at their appearance. It was bad enough that they came during the reception to set up, and the topper was that they looked horrible.
It was advertised that they could put together themed props on request and also change the booth size to accommodate larger groups. We only received standard props, and the booth was TINY, not the large size they agreed to make when I signed the contract.
It’s a horribly run business. Avoid at all costs. I guess the only plus is that they actually showed up.