Rendez-Vous Flowers

The best flower shop I have experienced creative, fast and great quality. The flowers always look great and you get lots of volume and quality for the price. Amazing customer service. The only problem is that now all other flower shops are a let down now.

This has been my go-​to flower shop for years. Top quality and fair prices compared to other flower places you’ll find. Friendly service.

This place is AMAZING! The arrangement was gorgeous and extremely budget friendly. I would definitely recommend them!

The people here are overbearing and very rude. The one guy, I think his name is Edgar, was very pushy and it seemed he was talking down to me because I’m a woman and he’s Armenian. Go someplace else. This place sucks

If I could negative stars I would… this place sucks so bad. I got married on 9÷26÷2014 and arranged for my flowers to be delivered to the hotel where I waS staying (I had a destination wedding) the flowers were brown and old and wilted and they were soooo tacky looking because they stuck a bunch of rhinestones and pearls in the bouquet which I never asked for… avoid at all costs .
I did complain and they took 50% off but that were so bad I don’t think I should have had to pay at all

OMG!
I walked in and ordered a boutonnière and Corsage. I explained to the owner Susie what I wanted. The next day I go to pick it up and it looked horrendous! It was so bad that I actually laughed because it didn’t seem possible. It had mostly green twigs and It looked like something out of a witch movie. I told the worker and he told me «you ordered a corsage you got a corsage you said white roses, it has white roses» It was the ugliest thing I had ever seen. I tried to get him to maybe fix it but in the end I left and never went back. As per a referral, I ended up calling Moe’s flowers on Melrose, they took the order over the phone had it ready in 2 hours and I picked it up. It was presented beautifully. I will never go to Rendez-​Vous flowers ever again. I was treated terribly and the worker was unapologetic. I still cannot believe it.
Shame shame

This review is simply on the quality of the flowers. I’ve been given two stunning arrangements by a man I’m seeing and they have lasted forever. Two dozen tulips lasted over a week! This NEVER happens with tulips! I can’t say for sure if it’s my ‘martha stewart’ tips keeping them gorgeous or not, but thought it was noteworthy.
I can’t speak for the terrible reviews as I’ve never been in the store. Time will tell, I suppose.

I only wished I had looked at these Unilocal reviews before I placed an order with this terrible florist on Valentine’s day. I was assured a delivery time that was blown completely (i.e., no delivery at all). I understand it’s the busiest day of the year but don’t guarantee delivery times if you can’t deliver. Not to mention I was personally solicited for business and was assured that I would be «taken care» of. By far the worst experience I have ever had with a florist and just terrible customer service with multiple hang-​ups when I had hoped they would try and save face. Avoid this place like the plague.

Parents sent my wife flowers while in the hospital. They died within 24 hours (see pic). Called the florist (granted on Valentines day) but the service was virtually aggravated assault over the phone. In fact, the florist said «prove it» when we described the quick demise.
Avoid spending money here!
Happy Valentines Day :(

WORST experience Ive had with a business ! NEVER EVER GO HERE !!!
my coworker and I ordered a beautiful sympathy bouquet for our wonderful boss. We took the time to look at different arrangements and felt what we chose was appropriate. Called a local florist, who took detailed notes, etc. The order was routed to this shop via teleflora network.
We got a call from our boss, flowers recieved, were wonderful and our course of boss was gracious and touched. Since she was in another office that day we asked to email us a pic of the flowers, she did.
My first reponse was shock !! The display, beside NOT being anything close to what our choice was, was a display that wasnt something we felt was appropriate for this occassion. I called the local florist, expressed how dismayed & horrified i was at the display and was shocked that our order was replaced by an entirely different arrangement. The girl reminded me that somethimes substitions are to be expected. I agreed and fowarded her the email, so she could compare the display to the one we ordered. She called back after viewing the pics, agreed it wasnt what we ordered and said she would contact the shop who recieved the order. She told me what the usual protocol was, which i felt was reasonable.
So, I get a call from the owner of the local shop, who is profusely apologetic as he tells me rendevous WILL NOT comply AND that they ACTUALLY called our boss to demand IF she liked her flowers, did SHE call and complain? «cause they could come over now and pick up her flowers an replace them with a display closer to what was ordered, yet would be a lower quality display !! The display that was ordered for her had flowers that were so cheap and low quality, that their shop, being so high end didnt carry !» Our boss shocked and caught off guard, graciously said she was happy with her flowers and thought maybe she was being called by mistake? Unbelievable !!!
I was told when the local shop called this shop, the designer got on the phone, was rude and condescending, stating they DO NOT DO LOW END FLOWERS !! He HUNG up on the local shop. So Rob, the owner of the local shop speaks to the shops owner, Melanie, owner to owner… to let her know the bottom line is 1) arrangement was not CLOSE to what had been ordered 2) they made a faux pax by calling the reciepient not the ordering customer since the display was a SYMPATHY arrangement 3) and the customer is ALWAYS right, and he felt it was appropriate to accomodate the customer. She screamed at him, said she gave us steak when we ordered hamburger (BTW the arragement was BEAUTIFUL AND NOT CHEAP !!!) She continued to SCREAM, be rude, refuse to acknowledge they did anything wrong or innapropriate. She hung up on him, he called me, relaying the entire conversation.
So I call her, explain who I was, and that I just spoke to the local shop, and I felt her actions were unnacceptable, and how UPSET we were that our boss was contacted AT ALL, (that we should have been called) and spoken to so rudely !! She started screaming NO NO NO, how DARE i call her and question her choice to substitute flowers!!, asking did I KNOW how high end her shop was, that my display was cheap, that she was in her rights to call recipient and tell her that her display was MUCH MORE expensive that what was chosen for her !!!
we went back and forth, she never let up, screamed over me, went on for about 10 minutes. I was shocked at her UTTER RUDENESS. FLOORED BY HER BEHAVIOR !!! I assured her that, in fact, I WAS THE CUSTOMER, that I FELT MY ORDER WAS NOT WHAT I ORDERED, and that this shops customer service was horrible and appalling, i felt the situation was handled unprofessionally & that she, as an owner, was herself rude, belligerent and i found it hard to believe she had the volume and clientele she claimed she did~ given the bad attitude !!! I told her to NOT scream at me, to stop talking over me, and that I was going to report her to the telaflora network and hope she never got any orders and that she should decline any future orders she felt was beneath her salon !!!

Yikes-​I don’t know what went wrong here, but this is my experience. I was a nervous mother of the groom hosting a rehearsal dinner just a mile or two away. I went into the shop two weeks early and even had a picture of what I wanted. (Simple tied bunches of tulips in a low glass containers). I called a week ahead of time to reconfirm and order another bunch. The BIGGEST request was to have the flowers at the venue ON TIME. The event was at 6 and they PROMISED to deliver by 5. No later!
Five o’clock came and went. Nothing. We called at 5:20, 5:30, 5:40 and the guests started to arrive! FINALLY, a few minutes before 6, the delivery guy arrived, saying the truck was broken, traffic was bad, and the flowers had gotten hot because he had to use his own car. PLUS, there was NO water in the vases. Simple tulips had morphed into very tall arrangements that, while pretty, were so tall that guests could not see over them Not what we ordered. We finally got the vases filled and on the tables – while guests were there. This was the most stress filled time I had during the entire wedding weekend and I still haven’t seen what they billed my credit card for when I ordered one extra. I was so disappointed as we had been assured they would take good care of us. They didn’t.

Note: I placed the below order through «http://Pinklotusflower…» and Rendez-​Vous delivered the flowers. This is the text of my letter to Pink Lotus. Following it you will see their wonderful response.
This is the text of the description of the flowers from the site:
Flower Profile
«Easy daisy it. Cheery white daisies bring a bright day to someone special. Arranged in a glass vase, this sweet bouquet will be welcome for any occasion. «
Product Code: C12−3005
Price: $ 34.99
Upgrade:
No upgrade
Standard Upgrade (add $ 10.00)
Medium Upgrade (add $ 20.00)
Large Upgrade (add $ 30.00)
When you select an upgrade option, we add more flowers to equal and or greater value respectively.
My email:
Dear Pink Lotus and FTD Customer Service,
On 9÷13÷10, I placed an order with your company (Pink Lotus Invoice ID: 4656**) with the above referenced text as the description for my purchase. I chose the «standard upgrade,» which, as above should have resulted in you adding additional flowers to the arrangement. As you can see from the photographs attached to this email, that was not the case. The advertised arrangement shows approximately 30 flowers, without an upgrade. The arrangement that was sent for my order had 9. Additionally, the flowers were a different color. This is unacceptable and the variation between the advertised arrangement and what was sent is very substantial.
Assuming your statement about the upgrade is accurate, four flowers would have been in the arrangement without the upgrade. Is this accurate?
This arrangement was advertised as an «FTD» arrangement. This arrangement is definitely not what I would expect from a reputable company such as that.
Their response (verbatim in its entirety):
«we upgrade the order with gerber daisies which r morw expensive flwoer… as compare to normal daisy pompons»
The next day I called the shop and discussed the matter. The clerk was gracious and promised to replace the flowers the next day. After waiting two days with no flowers sent, I am posting this review.
I would avoid this company and wait to get ripped off by the new company they form when all of these bad reviews drive this one out of business.

This is my first Unilocal review. My disappointment in this florist was so great that I finally had to sign up with Unilocal to warn other people. My boyfriend tried to use Marks Gardens (great florist) to send me flowers for our anniversary. They can’t deliver to my work location, so they recommended Rendez Vous. BIG MISTAKE. My boyfriends instructions were to make the bouquet «romantic, beautiful and extravagent.» While they took the cue on extravagent (this monstrosity of an arrangement was very expensive) they completely missed the mark on everything else. It was the LEAST romantic and in fact scariest arrangment I’ve ever seen. PLUS, most of the flowers were well on their way to the grave. The florist actually cut the hearts out of birds of paradise and stuck them all around the arrangement so that I felt like crabs claws were coming out to grab me. Look, I’m really not picky. About ten people stopped by to check out the HUGE arrangement and then say WTF is going on with it? Blue and red wire ribbon? Plastic bags with blue bath beads in the vase? Crabs claws? Dead flowers? Not exagerrating. I’d submit a pic if I could. It was ugly. It was embarassing. It belongs on FAIL BLOG.
So, I actually called the florist and asked for the manager. Instead, whoever answered the phone put the «designer» on the phone. Needless to say, he was very defensive. Look man, I don’t give a flying F where the flowers come from, or that you «hand peeled» the roses. All I know is that they looked like sh*t and that my boyfriend spent waaay too much money on them. After trying to get a word in edgewise, «Joe» said he would send me a replacement bouqet. To their credit, he did get someone to pick up the monstrosity and replace it the same day. The replacement: 3 dozen pink roses. Could have told my boyfriend to pick up the same thing at Whole Foods and not only save the money, but save us the grief.

These people and their flowers are awful. I ordered through e-​floristinc dot com and it was delivered by Rendezvous. The item wasn’t at all what I ordered, one flower was dead and several had brown spots. They refused to give a refund and insisted on an «inspection» before making an exchange because they «have pride in their work.» Don’t order from them!
UPDATE: Despite their promise, Rendezvous never showed up for the inspection so the flowers weren’t even exchanged. Crooks!

Never go here! They are extremely expensive, unpleasant to deal with, and, I suspect, not entirely honest. I ordered flowers for a business associate, and never heard a thing from this person about the flowers. So I called to request to see the signed receipt, to find out who signed for the flowers. A reasonable request, I think. I called several times, and kept being put off in the rudest way. To this day I have no idea of whether the flowers were ever delivered.