Oxford Palace Hotel

My family stayed at this hotel three times over the course of November 2015 through January 2016 because of its great location in K-​town, LA but unfortunately, there won’t be a fourth time. This hotel doesn’t have proper ventilation in their bathrooms, does not offer hygiene products such as q-​tips or toothbrushes, and most surprisingly, they failed to fix their computers within reasonable turn-​around-​time. The confirmation for our most recent stay took a week because their computers were down and I was told that it will be another week to fix it. In the end, they took down our reservation by hand and we were able to reserve our room after having to call multiple times. With that said, I don’t think this place is worth ~$ 150 a night.

DO NOT GO HERE!!! If I can give 0 or even negative stars I would. First off, the rooms are small and very outdated the bed is hard and the bathrooms have no ventilation. On top of that, the AC was leaking, light bulbs were dead and the toilet constantly made noise at night. I don’t want to make this a long review and talk about the customer experience, but they have no principle and HORRIBLE customer service which is also why I wanted to write this review. So basically if you wanna have a crappy time during your vacation and want to save a few bucks, then go here. Otherwise pay a little more and go somewhere nicer

From the outside it looks great but the inside is very dated. Carpets in the hallways are old, smelly and stained. Elevator is also very run down. The doors to the rooms open outward which is very odd. Doors are supposed to open inward so the hinges are on the inside of the room. Same for the bathroom door. My room had a slight musty moldy odor and the bathroom smelled like smoke even though it is supposed to be a non smoking room. They moved me to another room which was better and didn’t smell like smoke but still musty and old smelling. Staff is great, hotel is just run down and needs to be renovated. They advertise free parking but you have to valet. You don’t have to pay for the valet but you should tip them so parking not really free.

Came here for an event and so I can’t really mention anything about the condition of the hotel rooms. The event venue was on the 2^nd floor and it was ok. I feel like the technology could have been better. There were many times during the presentation lights were turned on and off and you can hear the person flipping each individual switch on and off. It was a bit distracting. And it took a while to turn off all the lights.
The restrooms also were a little tiny and not well maintained. If you are going to have a venue hall that can hold over 150 people, I feel that the restroom should have more than 3 stalls. And 2 of the stalls were so tiny, I could barely move.

Everything is from the early 90’s radio-​clock, bed, furniture, carpet, shower head, sinck, faucet… you name it with the exeption of the tv everthing’s old (like, VERY old)
ive been coming here with my parents since I was 9. This was my 1^st time here alone by their recommendation but I dont think Ill be coming back… ever
the 140 $/​night they ask for (mind you, without breakfast) is too much for what they offer.
The only decent thing they do have is good service, valet, front desk and restaurants have very good service and the associates are very polite.

I know nothing about what it’s like to stay here as a guest. But as someone who comes from NYC, what is it about this place that it’s like THE meeting place for older Koreans who live in LA? Almost every time I visit, my mom has a rendez vous with friends here. I will say, they have a lax lobby policy and pretty much anyone can come and lounge and chat on one of their couch areas… so for that, I give you 4 stars because you occupy my mom while I venture out for more interesting distractions.

You get what you pay for. The Hotel Concierge Staff is very professional and helpful. The Valets are careful with your belongings. The lobby is spotless and the Sushi restaurant has a very quality grade food. That being said the waitresses are not too keen on caucasian or nonasian people, so you will be ignored. This is understandable at the shock of attending a restaurant that is always filled with Koreans though so do not take it to heart. The hotel rooms can be updated with new ammentities though. The carpet and draperies are old and stained. The minifridge falls of its hinges. The linens smell like industrial bleach so it doesn’t give a clean feel. However when made up its okay and livable for a day or two sure. I found out that maids do have sticky fingers. They think you wont miss a pair of socks or a mini sample perfume (I inventory everything in my suitcase before I travel). I dont mind losing these things but it does limit trust in a professional staff and their business. Would I go back? Well If I go back I will just lock my suitcase. Or leave my inventory list visible so they know not to go all clepto on items they dont think will be missed. The truth is this place has location on its side. Its literally 10 minutes to the convention center. 15 to Downtown la and japan town. 30 minutes anywhere else. So if I could give it 3.5 I would. My suggestions. they should invest in fabric softener when washing linens, have a basket for thinks in the minibar people can put on the side if they dont want to use anything during extended stays, have room service 24 hours, also offer febreeze and a way to doorstop the bathrooms so they dont get too steamy.

One of my aunts had her hwangab or 60^th Korean birthday celebration here a few years ago. 60^th birthday is a big deal in Asian culture, Kanreki (Japanese), or Jiazi (Chinese) so usually a lot of time, effort, and money is spent on it (how ironic since in western culture milestone birthday are celebrate as youth, sweet 16 or quinceañera or débutante ball or bar mitzvah, but since Asian culture revere old age and seniority, the older 60^th birthday is considered more prestigious). My cousin-​my aunt’s daughter, lives in Minnesota so I don’t how how she organized the event in Los Angeles but it turned out well. We were given a private room upstairs and we had a nice time, but the food was so-​so. I guess they were trying to be upscale Korean cuisine, which means none of that red hot spicy stuff, but rather, more neutral tasting food associated with Korean royal court, like white tdeokbuki with beef and mushroom rather than red spicy one, juhn or various vegetables like zucchini fried with egg and flour, etc. but it just wasn’t very tasty, I’ve had better at home. Nice family time but not very good food for the price. I think Oxford Palace is liked by the older Korean generation, because it’s one of the 1^st Korean-​owned hotels in Los Angeles, but if you’re younger, it just seems outdated and sad.

I recently stayed here for a couple nights while in LA. This place is more like a 2.5 but if I had to choose a 2 or 3, it leans more toward a 2.
Staff is very friendly and the lobby looks decent. The restaurant for breakfast is also decent. Free valet parking is also good. Location is good.
Now you say why is the rating so low? The room absolutely stinks. Yes, literally there is a stench — like a morgue, but the beds are extremely old and creaky, the bathroom is very old, furniture is extremely outdated, the A/​C unit sounds like a bomb is going off every time it turns on, and you can hear EVERYTHING in the hallways and the floor above.
For the convenience of being in Koreatown — if that’s ALL you care about, then this place is fine. If you want a NICE hotel experience, this is not your location.

The rooms are a bit worn but comfortable and the service is always impeccable if not friendly. If you book online, you get free breakfast for each night’s stay (either Korean cuisine on 1^st floor or American on 2^nd floor). From the Korean menu, you get to choose from a menu of about 12 breakfast items which are mainly soups and stews served with rice and ban chan, as is the typical Korean breakfast. From the American menu, you get a choice of 1 plate. Huh? What? Yeah I don’t get it either.
Luckily we like what is offered: 2 eggs prepared however you like it, sausage or bacon, hash browns, choice of wheat or white toast and fresh fruit. Juice or coffee is included but not downstairs. There you have to pay for it separately. Again I don’t get it. How expensive can a pot of coffee cost? and why is it offered complimentary upstairs but not downstairs? Don’t most Koreans enjoy a cup of coffee with breakfast?
My husband is not Korean so we opted more often for the American breakfasts on our week-​long visit last time. By the 3^rd breakfast, I was tired of the same eggs and bacon. I would’ve loved a stack of pancakes or an omelet. They were on the menu, just not complimentary with our room — no substitutions allowed. Argh!
The other thing I don’t get is that while the hotel offers mostly non-​smoking rooms (only 5^th floor has smoking rooms), all the rooms facing the 3^rd floor courtyard get smoke blown in through the windows because that’s where all the smokers go — to the courtyard. What’s the point of having non-​smoking rooms if you can’t avoid the smoke? Actually let me clarify. The rooms facing the courtyard are single-​occupancy rooms (with Queen beds). There are rooms facing out to the streets but they are double-​occupancy rooms with double beds. So as a married couple, you can choose the courtyard rooms with smoke or pay extra for no smoke and sleep squished on a smaller bed or sleep separately.
Makes you wonder how the management arrived at these decisions.

Came here for a babys one year celebration.
The hotel once you walk in is very nice. Seems very modern. They have a waterfall in the main sitting area and shopping centers on the first floor. But its very Korean. Even though I am Korean myself I got alof of stares from the elder ladies. As most of the people in this hotel are out of towners typically from Korea. The banquet hall itself looks a bit outdated. Not bad though. Chadeliers were nice.
Food was subpar. Nothing was amazing. But what can you expect from a hotel buffet. We were looking into this place for our wedding reception. Am relieved we decided to go with another option.

My mother and my father were meeting one of their close and long time friends that lives in the area for dinner here this last Sunday evening. My folks and them sat inside of a quiet and nice room while my brother and I were seated at a table outside of the private room. The interior and the inside was real nice as well as real clean.
I had eaten at the restaurant here inside of this hotel. I had ordered the Bibim Bap. The waitress suggested to me that I order the Sashimi Bibim Bap. So, that is exactly what I had ordered. It was really good. She also served it to me with lots of fresh new Bön Chon as well. The Sashimi that was inside of my Bibim Bap was fresh.
The service was absolutely excellent and quick. Also, they get your order out to you in a real quick and timely manner as well. I also love the look of the inside of their restaurant. It does have a very unique look to it. This place does have good quality Korean food. But, the only drawback is that they are a little on the pricey side though.
I do recommend them though.

I don’t really know what people are on about with the service here. It was top-​notch. All of the staff I interacted with, including the complained people about at the front desk, were very polite and helpful.
As Scott said, they do use a cab service that I initially found somewhat shady (I was rather surprised when I got in and noticed the absence of a meter). However, the driver, despite his poor English (I speak no Korean) was very kind and accommodating, and his rates, despite not having a meter, were basically the same as what we paid a regular cab for the same trip, with much better service.
It is true, the mattresses are kind of cheap, but the place is lovely, the service is good, and the restaurant downstairs is great, if a little expensive (due to the décor).
Would stay again.

The interior décor is luxurious and great for heels to saunter. I enjoy sipping in the café upstairs gazing out the window. The menu is not versatile but serves the purpose of quenching the thirst. You’re paying for the milieu not the comestibles.

First off let me say I am a white guy.
All the basics are there… Comfortable newer rooms, 1 Korean restaurant on site, and a restaurant /​lounge area that serves American stuff.
There is a Korean grocery store across the street with regular American stuff too, and there are probably 30 – 40 good restaurants within walking distance.
Valet is free, but they use a shady gypsy cab service… This is my only complaint… Dont ask for the front desk to call you a cab, call one yourself. My cabbie couldnt speak English… I had to show him on a map where I wanted to go, and there was no meter in it. Only reason I stayed in the cab is I was in a hurry to leave.
Everything else about Oxford Palace was great.

We had our wedding reception here and overall it was a very good experience. The Korean buffet was tasty and plentiful, good service, and they gave us a complimentary suite for the night which quite nice.

This hotel can most definitely make some changes…
First of all the valet. Okay I got into my car and yes I was going to give the guy a tip but it was taking me awhile. The valet guy knocks on the window and reminds me that I HAVE to tip. Seriously? Buddy you just have to wait a moment for a girl to look through her purse.
The rooms were fine… but the toilet was really low to the ground. I wonder why. The korean restaurant inside was fine. Nothing to special.

I’ll start by saying that every single employee we dealt with was EXTREMELY polite and helpful. Seriously, nothing bad to say regarding service.
Secondly, the room overall was decent. The bathroom was actually very clean and nicely up-​to-​date in terms of counter top, flooring, toilet, fixtures, etc.
The mattress, was of very low quality. Thank god we were too drunk to care all that much. Sadly, in the morning we woke up having been nearly eaten alive by what we hope were not bedbugs… but wow it was pretty bad. After we left the hotel we noticed that on almost every street lamp in the neighborhood were signs that said «Got Bedbugs??» advertising exterminator service, so I’m guessing that it’s a general problem in the area.
Oh and the lobby smelled like a giant squid’s buttcheeks, at all times. Nighttime not such a problem, but at 7 the morning when you’re hungover I assure you it’s an unwanted assault on your olfactory senses.

The Oxford Palce Hotel is one of the biggiest hotels in k-​town Los Angeles. To name the few: There is JJ Grand hotel, Rotex hotel, Garden Suite hotel, Wilshire Plaza hotel and there is Oxford Palace… These hotels are popular among Mothers with 1^st birthday babies. Also, the B&G who enjoys the accessibility and availability of k-​town life would choose one of these hotels for thier weddings.
Similar to Aroma Center in k-​town, the wedding banquet hall serves as both ceremonial and reception place. You don’t have to walk out of the room at the end of the ceremony. You could just sit and stay for the whole wedding ceremony and reception. The dinner tables and chairs are already placed before the ceremony. The only time you would get up is to get your food. For the most of the time, the lunch or dinner would be korean buffet style. The ideal size of the wedding at Oxford is 100 – 200 guests (no less or no more). There is a seperate room designated for «Paebaek» (the Korean traditioal wedding ceremony: similar to chinese tea ceremony). For the B’s waiting/​dressing room, the hotel offers one of the suite rooms to the B&G. This is my review on Oxford Palace Hotel, not as a guest but as a wedding photographer. Thank you.

Oh, Oxford Palace. Why must you suck so bad? I’m actually sad as I write this review. I wanted to like you, I really did. But I am an honest Unilocaler. Must tell the truth.
Memories? Heck yeah. At a really fobby period in my life (yes, surprisingly, I was a pseudo-​fob), I was knee-​deep in celebrity worship — drooling especially hard for young, lanky boys with fuzz balls pinned to their long hairs, wearing brightly colored, equally fuzzy overalls, with fluffy visors and tons of makeup. Yeah, I loved Korean boy bands.
I had many a crazy night in junior high with my mom driving me and my friends all over Ktown to hunt down our beloved boy bands after concerts. Oxford Palace was one of our most frequently visited destinations. Back then, it seemed posh and opulent.
Either it’s gone to seed in the last 10 years, or my childhood memories are rose-​tinted. I can’t confess to know for sure, but I have a sinking suspicion that perhaps it’s the first choice.
I recently was a bridesmaid at a wedding, and the venue was Oxford Palace. My BFF (also a bridesmaid) and I got a room there for the night before so that we could be (a) close to the bride, (b) close to the salon, and © had a place to keep all our stuff during the wedding the next day.
I think it was almost $ 200/​night in mid-​November. Whatever. We paid, and we got led to… the dumpiest room I’ve ever seen in my life. It was worse than a motel, I swear. The furniture was drab and old, the bedding was lumpy, and the bathroom was so super ghetto.
They have no room service. They have no vending machines. They don’t have jack!
We didn’t spend much time in the room (we went out to a birthday party the night before the wedding, plus we were busy all the next morning), but we had one incident that just PLUMMETED their ratings down to a negative if I could go that low.
It was just an hour or so after we had checked in. We were busy getting ready for the birthday party, and one of us had to pee. I mean, we’re not stupid. It’s not like we stuff wads of toilet paper into the toilet. But we DO use toilet paper in general.
Anyways, the first time we tried to use the toilet, the toilet backed up. No, it didn’t flood, but it definitely wouldn’t flush anymore. Finally, we called down to the front desk.
ME: Excuse me, but could you send someone up to fix our toilet?
FRONT DESK: What’s wrong with the toilet, ma’am?
ME: Oh, it won’t flush.
FD: Did you try pushing down the lever? (are you serious?!)
ME: Um, of course. It doesn’t flush.
FD: Are you sure? (wtf?)
ME: Um, yes, I’m sure.
FD: Oh. We’ll send someone up in the morning.
ME: (incredulous) Excuse me? In the morning?!
FD: We don’t have anyone here who can fix it.
ME: All you need is a plunger or something!
FD: We don’t have anyone here who can fix it.
ME: So you want me to wait until tomorrow?
FD: Yes, ma’am.
ME: But it’s only 8pm. You want me to wait 12+ hours? For the toilet?
FD: Yes, ma’am. There’s nothing we can do.
ME: Then can’t you switch us out to another room?
FD: No, ma’am.
ME: But we NEED a working toilet. It’s the LAW or something.
FD: Sorry ma’am, but all our rooms are booked.
BULLSHIT. It’s Oxford Palace for gosh sakes! It was dead empty! I couldn’t believe it. We ended up spending the night in the bridal suite because we didn’t have a working toilet in our PAID FOR room.
Totally ghetto.