Nox Solutions

Remember when we paid $ 5 to watch the Bill O’Reilly/Jon Stewart debate but these clowns dropped the ball and left all of us staring at a blank screen? Remember how our political/​comedy nerd viewing parties were needlessly ruined because these Tandy user group rejects don’t know how to deliver internet content other than weird low-​bitrate tea party rants? Yeah, me too. Don’t use these clowns.

Total fail on streaming therumble2012 Jon Stewart /​Bill O’Reilly debate. It didn’t work, and then Nox ran and hid under a rock.
Here’s Nox CEO’s Payam Zarabi’s twitter feed. WARNING: sexual content.
Maybe Zarabi should be tweeting less about his sex life and paying more attention to his company’s non-​delivery of promised services.

Disgusting company. Zero communication about the issues facing PAID SUBSCRIBERS attempting to watch The Rumble 2012. NO apology afterward. Facebook page now shut down. These people are cowards.
Also, by the way, the download now available for those of us unable to watch the actual livestream is SO bitmapped that people’s heads look like giant squares. Are you seriously for real here? Are you KIDDING me?
It’s hard to shock me in this day and age. But Nox, you succeeded. Your lack of service and your lack of concern for people who paid you money is ASTONISHING.

There should be a «Zero» star because this company deserves it. Massive failure for the Rumble 2012. I paid several days ahead of time, no reason they couldn’t have been prepared for the demand. This is a failure company. They haven’t even issued an apology or means to collect refund on the Rumble 2012 FB page. I’m smelling a scam here.

Botched the biggest contract of their career. Absent in Social Media — they just don’t get it. I’m sure at this point they will just change the company name and continue without learning a thing.

I planned a party around the debate and Nox Solutions servers crashed. Nice one. Good going.

Nox Solutions bungled an enormous contract, leaving thousands of users in the lurch. But what I found most frustrating was their total lack of response to the mistake – both during the event and afterwards. Mistakes happen, but companies that don’t acknowledge or fix them deserve to go under.

Poor execution of the livestream of therumble2012 debate. — strike 1.
Complete lack of communication with customers experiencing problems during debate. I received my first email from customer service 24hrs after the event. –strike 2.
Delivering a VOD video file that is 15fps (really?!) –strike 3

Given how they handled the O’Reilly-Stewart debate, it’s clear that this company is full of greedy immoral idiots. They took my money after knowing full well that they couldn’t deliver the product.

Very professional scam artists.

no scalability whatsoever

This company has no idea what they are doing. No expertise in web design or hosting live streaming events. The purchase and sign in experience was tortuous. All of the services they were paid to provide were basic offerings.

Bit off more than they could chew with the Rumble 2012. Very unprofessional and ill-​prepared for an event of this magnitude. Will make sure to avoid paying for any future events that they host via online streaming.

I would give no stars if I could. How could Rumble 2012 be hyped for months and you didn’t anticipate the traffic it was going to bring? One of the most colossal fails of the Internet Age.

Well, i don’t know how they got the contract to handle the john stewart vs bill o’reilly debate. But judging by the complete disaster than ensued I do not think they should be working on projects of that level

If you are looking for a company to stream a major event… Run away quickly! For The Rumble 2012… many paid to watch the event LIVE. They obviously didn’t load test their configuration. Worse than having servers unavailable for the first 50 minutes of the live event… was the lack of preparation or understanding the highly predictable, huge load that happened. Saying «Oh Well» our servers aren’t working… but you can watch anything you missed later… Poor Network Load Balancing, Poor Customer Service.

Complete idiots.

I am curious to see if this was an intentional mishap. The first three clients on NOX Solutions website are Bill O’Reilly, Dennis Miller, and Laura Ingraham.

Fail. Zero stars.
Horrible and completely absent customer service. They screwed up the debate and now refuse to offer free content to satisfy their customers. Sorry no thanks. Not the way to build a customer base. I hear Glenn Beck needs a new web site to feature his apocalypse garden seeds. This company represents what is wrong, going cheap to max on profits. Oh and LA sucks.

‘We search out solutions to challenges and apply a «lesson learned» approach to each project. Providing the best solution in the business is not a long-​range goal. It’s something we strive for everyday. ’
LESSON LEARNED NOX eh?