JMK Real Estate Services

I don’t even know where to begin with this incredibly incompetent «team».
–Water shut off MULTIPLE times whenever they need to for construction with absolutely no notice.
–Electrical problems to the point of, any strong winds & the power waivers in & out for hours on end.
–Gas shut off MULTIPLE times whenever they need to for construction with absolutely no notice.
–Management will enter apartment any time they feel it fit. No notice, & the VERY few times there has been a notice, they will never show up on time, or at all– for whatever it is they need to access within your unit.
–Black mold found in the rotten bathroom shower tiles, & windows that have rotted through & need full replacement (about 3-​years too late)
–Full-​Copper re-​pipe was done for entire building, and four giant holes were left within the unit for over FIVE months, with a bit of plastic wrap taped over the area. With a strong wind, the plastic would separate completely from the wall, I would come home from work & found bugs crawling up into the unit (seeking warmth I suppose). Rats were spotted & caught as well on two separate occasions. The holes were finally covered after FIVE months with some flimsy dry wall just un-​evenly screwed in over the holes, & not properly sealed.
–EXTREMELY HAZARDOUS ENVIRONMENT SURROUNDING THE BUILDING!: Nails, chunks of wood, metal, carpentry tools, toilets, broken stoves, ladders, debris etc… & the workers ALWAYS leave half eaten burritos, food, and drinks in the hallways, & at times this food has been left out over the weekends, & tenants have spotted cockroaches & ants surrounding the left-​over rotting food.
–Heating units completely fallen & dismounted from living room walls. (Tenants can see through these areas to the outside).
–No matter how many times you send emails, text, or voicemail’s for these very urgent & disturbing concerns, they more times than not will not return your messages or fix the problems. The only time you hear from the «president/​manager is when HE needs to access your unit for his own personal interests, & will enter without any formal notice.
I truly do not believe that Josh is a bad person, I just honestly believe that he has absolutely NO idea what he is doing or how to properly manage his self-​proclaimed «presidency» over these apartment buildings & units. I have to believe this, otherwise– he is a slum-​lord & a horrible human being.
–I certainly hope that anyone considering renting a unit from any building under «JMK» management will think twice, & I hope this helps someone avoid the inevitable mistake that I made.
–The kicker to all of this, is that the building the manager, his wife & child live in, got their full copper re-​pipe completed in just a few days & the repairs made in under 45 days. (Outside holes (to access & replace the pipes) leading from the base of the building up to the top, & throughout all units were completely patched up and replaced with brand-​new dry-​wall & paneling, as well as the lower cement structure) The building was also upgraded with a brand new paint job, beautiful iron gate & electronic entrance system to enter the corridor to access the units. They live in a beautiful & properly maintained building. I wish, that for just 1 week, Josh could live in one of these uninhabitable units, so that he could understand the immense amount of mental & physical stress it has caused myself, & many, many others, some of which had the means to move… The lucky ones…
–Massive construction going on Monday-​Friday from 8am-​6pm, (Knocking walls down, uprooting rugs/​floors, building walls etc… refurbishing all vacant units, leaving the air quality so incredibly horrible, that I literally change all four of my Heppa air filtration systems every 2 months. I wonder how many more years they will be upgrading the vacant units in these buildings???
–There was also a very hazardous lead-​poisoning scare, so bad so that the units that they were working on had to be quarantined off, & men in full plastic zip-​up uniforms with gas-​masks on had to cut holes in the side of the infected units to install commercial-​strength air pumps/​filters (leading to the outside) to help create a safer air quality while they cleaned up all of the lead they discovered after tearing up the floors in these 1930’s buildings.
–There is SO much more to disclose, but I will just end on the fact that I am so mentally drained & fried after everything I have had to endure from this «management team» & construction crew, I have literally needed to see a psychiatrist who put me on a strict daily regimen of antidepressants & anti-​anxiety medications.
–If anyone would like the years of documented proof via photographs I have collected over the years, just message me.
–STAY AWAY!!!

I was referred to them by a friend and coworker who had looked at the same apartment that I found online. She said that Josh was super helpful and had an overall good experience. The only reason why she didn’t rent from that property was because it was too small for both her and her boyfriend. They’re studio apartments. So by word of mouth I already felt at ease, we all know how stressful it can be trying to get a place.
My overall experience with JMK Real Estate Services was excellent. When I first contacted them about an apartment in Ladera Heights, they were very quick to respond. I corresponded with both Allison and Josh, over the phone and through email. They were very helpful and informative with all the questions I had. There was a point when I was negotiating for a top corner apartment with a nice view of Ladera Park. They had some other units available that they tried to get me interested in, for the most part because the unit I wanted was a very desirable one. I gave them my second choice the unit below, because I was desperate to move in. They had to speak with the property owners, who makes the final decision I was told. But it only took a few days for them to give me the word. I was in the apartment in a weeks time. I did get the apartment I had my eyes on! I might be giving them a minus one star otherwise.
For the first payment, you have to go to their office in Hollywood. After that you can set up automatic payments, which is was super easy and convenient.
It seems like they are very busy, servicing multiple properties, but they were quick to respond to any questions or concerns I had. I would say they always got back to me within no more than 24 hours.
I recently moved out of my place, a month earlier than the lease was up. I was still responsible for the next months rent and was concerned that it wouldn’t rent. But I was promptly contacted by Josh and Allison, who had gotten the place rented before I had to pay another full months rent.
I have to say, that I was kind of sad leaving my cozy spot, but I got a job up in the Bay area.
All our correspondences, have been pleasant, smooth and hassle free!
I would definitely recommend JMK Real Estate Services to friends and family.

Hello,
I’m currently in the process of moving to LA and starting a new chapter in my life as an artist and music business pro. I searched high and low for a place that was suitable for needs and my personal taste and when I landed on the right unit I felt lucky to have JMK managing the process. I have only dealt directly with Josh but so far so great! I had a viewing and loved the space Josh processed my application and got me approved within 24 hours of the initial viewing and on LA time that’s what I call customer service. Also, I’d like to note that my calls or texts are always replied to within 2 – 3 hours and that makes my day go more smoothly. I’m very picky about who I deal with and I’m very selective when it comes to recommendations but I’ve had nothing but great interactions with a personal human connection. When reading reviews on here I would recommend you remember that generally super pleased people don’t always take the time out to author reviews and generally super frustrated people have a lot to say, but from my experience so far Josh from JMK has made moving easy and headache free.

RUN AWAY. No cheap apartment is worth dealing with a management company like this. They are horrible to communicate with, when you finally receive an email back they are rude, and they charge you for GENERAL maintenance issues. No matter how clean your apartment is when you leave, they will charge you a $ 150 cleaning fee. I’m always looking for a deal on a place, but even the cheapest apartment in LA wouldn’t bring me back to JMK. Take all the other reviews advice and steer clear of this deceiving and rude company.

Run from them. James W. is completely accurate. These are the worst people to deal with, I rented the place before they managed it. How they have a business is completely beyond me because they do so much that’s illegal, from not having utilities for units for months, not giving 24 hours notice for entry, leaving units dirty, driving people out of apartments because construction workers have been using their electricity and now a tenant has a huge bill that they refuse to pay… the list goes on. When you try to contact them they say they’re working on it and then never get back to you and do what they want. They blame the construction workers. These people are awful. This is on top of taking a beautiful building and tearing apart the details that make it special. Can’t they just manage a trashy new building? I don’t think you can be this consistently «incompetent» and have it actually be incompetence, they should not be managing apartment buildings, they need to be fired.

I’m writing this review because I think it’s important for future renters to know how this company deals with its current clients. Most of these reviews come from prospective renters, but I’m actually someone who has rented from these people.
My quick advise? STAY FAR AWAY.
Here’s my story: I have lived at my residence for 4 years, and it was only recently that JMK Real Estate acquired the property from the previous owner. Soon after JMK took over, it was clear they did not care about the residence. Literally, my next door neighbor (I live in a triplex) had no idea who the landlord was because they never bothered to introduce themselves when they bought the property. (Side note: The previous owner was a person who had personal attachment to the property and cared about its future — this was the main reason why I rented it in the first place.)
In the eight or so months JMK has managed my property, I have written countless times to fix very normal and reasonable problems and issues regarding the residence. The contact person (Allison) would respond and say she would take care of them or «look into them». HOWEVER, the issues HAVE NEVER been resolved. Eventually I had to handle them myself. The only time I would get someone on the phone was when they (Allison or Josh — the president) needed something from me. But if an issue had to do with the renters, forget it. They were no where to be found. It’s a shame and very frustrating.
Thankfully the building has sold to another owner and I won’t have to deal with this company any more. If you are considering renting a property owned by JMK, I would STRONGLY advise against it.
BTW, I was so upset recently by how the company was handling a request that I looked here (to Unilocal) to see if any other people had frustrations with the company, and NOT TO MY SURPRISE, the reviews were all extremely negative. This company has a long way to go. Boo-​hoo on them.

This month marks 2 years for me in one of JMK’s west Hollywood units. Unit is beautiful and management has always been top notch — surprised to see some of these negative reviews below. Josh, Allison and Kristen run a good show. Highly recommend.

Josh and his team of incompetent idiots… where to start? Throughout the two years I have been dealing with them I’ve never encountered so many problems with any management ever. They have trespass my property several times with no permission, they have shut down water without notice, had construction workers doing repairs without notice and city permit and the list goes on and on.
They never send out a proper 24hrs notice to tenants, they just send you emails. I don’t understand how this company stays in business or why anyone would let them handle their property.
The building has a mice infestation for the past two years and they still have not taken care of the problem. They are the WORST WORST WORST.
My neighbor had termites in his overpriced apt and he had to move out due to JMK’S lack of taking responsibility for the problem.
Don’t rent with them. They are a joke, a bunch of idiots that have no clue how to do their jobs.

‘ve worked with a couple of real estate agents/​agencies and they all had one thing in common: their personality. They all had great attitudes, were personable, honest, all engaging. To even know if someone has any of these characteristics, most people interact. But another way you can find out– is if you don’t interact at all. I’ve been trying to reach JMK Real Estate services about a property for 3 weeks now. I’m not even sure why I continue attempting, I guess only because I eagerly want the place. I can tell that they do not have great attitudes, are not personable or engaging all because they have not responded to me once. I tried again this morning, and then I thought– «I wonder if there are any reviews on them». Found them on Unilocal and voila! Confirmed by other Unilocalers– they suck.

DO NOT WASTE YOUR TIME. Wish there was an option for zero stars…
I turned in my application and paid my fee online on a Saturday, so I didn’t expect anyone to get back to me right away. I sent email explaining my case in more detail as well, and then I called on Monday. I talked with Allison, who told me they would be processing the information that night and asked me to call back the following day at noon for an answer. I called back, and Allison told me they were behind schedule on some things, and they hadn’t got to it, but they’d be doing it that night (Tuesday), so call back tomorrow. This happened for 3 more days before I finally asked the tenant for Josh’s number.
I also left multiple messages with JMK, since each day that I called back at noon, as directed, nobody answered. I never received a call back from any single message I left, and it wasn’t until after 4 PM any day that I finally got a hold of Allison, who repeated that it had not yet been processed.
Josh seemed enormously helpful when I talked with him, and he explained to me that the property owners had the final say He invited me to call his personal cell number if I was «getting antsy». However, when I did attempt to contact him via his cell number, he never once picked up or responded to a message I left. He had assured me that he would call me that first evening with an answer or at the latest, by the next morning, but I received no call. For three more days I attempted to get a hold of someone at JMK and received no answer and no responses to my messages. Finally, Allison picked up, and she said, «I believe we refunded your application fee this morning.» She offered no explanation and hung up. Rude much!!! I still have no received any refund.
With the experience I was having of not being able to get a hold of anyone, and their unreasonable delays, I was quickly losing interest in working with them. I’ve never been given the run-​around like they gave. Pretty awful attention, to tell the truth, and with the time it took, had I been successful in finding another place, I would have taken one and given up on them. It’s gonna be hard for them to get anyone to rent the space if they’re so slow to act on applications. I’m not sure I was even given a shot at it.

JMK Real Estate doesn’t seem professional. I’ve been wanting to rent a studio since it became listed (mid September, it is now mid October), and I haven’t heard back from them. I was shown the apartment by the current tenant. but before I was going to apply I had a few more questions for the management company. I called at least twice a day for an entire week and left voicemails, no response. I called their office several times this week because it shows that it’s still available on their website and no one has gotten back to me. I will now be renting from John Aaroe Group.
If there was an option for negative stars they’d get –5.

I spoke with Josh’s (leasing agent/​manager) assistant Allison after not hearing from Josh for over a week. She was very rude to me and immediately got an attitude with me after my first question about leasing a studio. If this is any reflection of what I will have to deal with after moving in, I don’t think I will go forward in the application process. I needed basic information about the lease and what utilities were included, and out of her frustration of not knowing the information she tried to make me seem incompetent. It is not my job to know the answers to these questions, it’s hers, so I was a bit confused as to why she was so hostile. DO NOT RENT WITH THIS MANAGEMENT CO.

I’ve never been so persistent with a Real Estate company, I’ve never had to. Every other Real Estate service I have dealt with has never had such a lack of communication as JMK. If someone is interested in something you are leasing… why would you never call them back? Doesn’t make sense to me. Obviously if a service is so unresponsive, people aren’t going to want to rent from you. I’m surprised that there are no Unilocal reviews for this real estate company.
They listed on their website a cute and REALLY spacious studio with TONS of closet space and sweet kitchen space on W Slauson Ave for $ 950 (which is a STEAL). I scheduled with the tenant to view it and instantly fell in love with it. It was next to this cute park and had a parking space and water and gas were included… so I HAD to have it.
I’m not the type to just click APPLY on the website. Especially if it costs $ 30. I’m stingy that way. So I called their office line (which was located on their «contact us» page of the website). I called a DOZEN times a day, left a voicemail EVERY single time I called. I saw that the listing was up two weeks ago, and it’s still up. I gave it another shot… still got voicemails as well as left voicemails and still haven’t heard a peep from them. A good relationship with my realtor, landlord, etc, is always a factor in renting and it begins with communication which JMK clearly doesnt have. I guess I’m not surprised that they aren’t reviewed because they probably arent used much.