House of Walker Experience

Considering this was a free event organized by Johnny Walker, I feel it should be judged in that context. It was a GREAT event that would have easily been 5 stars if not for some notable organizational flaws. Rather than a lengthy prose-​style review I feel it’s easier to simply list the pros and cons below.
PROS
— Complimentary valet parking!
— Several different «tasting areas» with varying levels of education involved.
— Entire product line was available to taste. It was interesting to learn and taste what made each one unique.
— I felt the brand reps truly wanted the attendees to enjoy their experience. They made a point to EARN us as future customers.
— Event staff was very friendly and helpful.
— Relaxed, fun atmosphere with no pressure to buy anything or sign up for email lists, etc.
CONS
— Great overall organization, but specific parts of the whole were lacking in that area. Examples below…
— Entrance was quick, but no one explained how the event worked. It was different (more loosely structured) than previous Walker events, thus our confusion upon entering.
— The more informative «tasting rooms/​areas» were first come, first served. Totally fine with that, except the staff had no way of controlling that. Case in point, we were pushed out of the same room multiple times after having waited 20 minutes. And this was even with the staff KNOWING we’d been waiting! There was just too many people with too open an entrance and not enough communication/​organization. Next time there needs to be a line area cordoned off, or maybe numbers handed out, etc.
— The above-​mentioned tasting rooms (in my opinion) might benefit from a schedule of when each talk would begin. That night we had to ask the event staff, and they’d answer with, «Oh, I think it’s starting in like 15 or 20 minutes.»