Happy Faces Party Supplies Store

DO NOT RENT HERE. They are consistent about one thing: being unreliable and uncommunicative. I tried one more time, since they’re right down the street from me, my fellow Unilocalers. One more time. In a pinch, I called on the Wednesday before Thanksgiving for 3 tables to be delivered to my home on Thursday between 10 – 11 am. I was a little concerned that the woman on the phone didn’t understand what I was saying, as she didn’t speak much English, but she repeated back, so I felt reassured. Come Thursday at 11:30 am, there were no tables and 3 phone calls later, the woman at Happy Faces said the delivery had left, but they didn’t have a number for the delivery people. What? How do you not have a number for your employees? Come 12 pm, when my event started, we had laughed at the situation and made do, making a very beautiful Thanksgiving picnic (see the picture). We made the very best of a bad situation and it will always be memorable for all 10 of our guests. What will also be memorable is how rude the staff at Happy Faces was, when they called to tell me that they somehow (magically, I suppose) couldn’t find the address I gave the day before. What is also memorable is how the young man at the store hung up on me, after I said that «I won’t need the tables, but an apology might be nice,» after I had already called and been hung up on about 5 times before they told me what the error was. Sounded like LOTS of orders were having problems. Next time, I’ll just rent my party supplies at Alex. They’re more expensive, but they’ve never let me down. And, all Happy Faces has done is let me down and add stress to my event planning. Consider yourselves warned.

UPDATE: Their phone number is working again. Even though the phone number was down for a while. I went in in-​person and made sure they’d be delivering the chairs and they did great. Continuing to rent from them for events all month. Hoping it works out as well as it has been so far, and on the upside I’m getting the opportunity to work on my Spanish. =)
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Cheapest chair rentals in the area, but since I don’t speak much Spanish it was very difficult to place the order and get my questions answered leading up to the rentals. They did deliver the chairs even though I wasn’t there to receive them and I found them in good order and exactly where I needed them.
However (and this seems odd) their phone appears to be out of service at the moment — which could be particular awful if they’ve closed because I have three more events coming up for which I’ve already reserved chairs from them. 0_​o — I’m sure I’ll be following up later with the result of this odd predicament.

I got balloons here for a party and was impressed with the wide number of options they have. Service was fast and friendly and the price was right. I will definitely use them again in the future.

Awesome little place. You can custom make your piñata

I have been to the Happy Faces Party Supply store a couple of times now, and my experiences have been mediocre. Although the people that work here are friendly, they seem very disorganized. The store in general is also very disorganized, and it was difficult to find what I was looking for without assistance. What I realized is that depending on how busy they are with customers, it can make the experience even worse having to wait for their help. I needed help finding everything because the store is so messy. What made it even more comical during my most recent visit is that they could not even find what I was looking for. The claimed to have it, but after searching could not find it. I just stood there and watched them go through tons of boxes. It was excruciating and a waste of time. Besides these issues, the do have a good amount of party supplies. If they were better organized, I would probably rate Happy Faces much higher.

I have used Happy Faces 3 times over the last 2 – 3 years.
Pros: Average prices. White folding chairs are $.50 each, versus $.75 or more that I’ve seen elsewhere.
No tax on cash payments.
Cons: They don’t always answer the phone.
Taxed on credit payments.
Terrible parking.
They won’t deliver balloons. Reasoning: Picking them up before delivery may cause an inconvenience to the rest of the schedule, plus they may get hot and pop in the delivery truck. I literally live 3 blocks away, so I thought they could’ve accommodated based on that. Anyway…
If you’re expecting super stellar service and selection, you might go elsewhere. But if you want simplicity, convenience, and decency, they will do the trick. I would use them again.

attention!!! becareful this is the worst place to leave your money the driver ask to pick up the deposit in the store and when i went to receive my deposit back they said the invoice was signed and the deposit was given they are your trying to keep your deposit the lady is the owner and the driver her son desorganize and liars becareful becareful if you do not want to have a bad experience very bad store bad customer service terrible delivery time, the worst the worst the worst the worst always check reviews that why people always reviw terribleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
worsttttttttttttttttttttt
do not go there

I wish I could give this place zero stars! All I can say is NEVER ever go here. The service was the worst, the people here are unfriendly and have zero customer service. They were just not helpful at all. My daughter and I went there and we are not latino and boy did we feel it. I wanted to check them out for her birthday party but after the treatment… I told her were leaving. The stuff in the store looks extremely cheap. I will never be back.

I rented chairs and tables from Happy Faces. The chairs are $.05 each, tables are $ 15 each plus a deposit of $ 20.
They offered me a package for 3 tables, 30 chairs and a dozen of balloons for $ 40. Man those balloons cost me $ 10 bucks extra, now calculating it all, lol.
At first the lady over the phone didn’t ask me what color I wanted the balloons or if I wanted them to deliver. Also I acknowledge that I didn’t ask and I was in a hurry to reserved for Saturday, it was a Thursday and I didn’t want to leave this last minute.
They schedule to either deliver or pick-​up (for at that time I was never asked or called back on that) at 12 pm.
On the day of the event, it was 12:15 and no one had called to confirm the rentals were to arrive, running late or any notification! So I called and they told me to pick up my tables and I told the lady that no one confirmed any pick up or delivery arrangements and she told me to call back in 5 minutes… (ok strike 1)
I gave them 20 minutes and called, she still had no information and quickly asked one of the delivery guys and he confirmed that they had a delivery for my event luckily!
So they arrived roughly 10 minutes after, made me signed a paper and told me to pick up the balloons (strike 2! why the hell would you not bring them and make me inconveniently pick them up when I have an event to host?!?) Also to get my deposit back I would need my receipt to get it back at their store since they do not carry any cash after picking their tables/​chairs. Whatever, I’m done with this disorganized company! After the day of the event, they did not call nor pick up in the time frame they gave me (12 – 4 p.m.) until 5:45-ish and told me to get my deposit on the following day because they closed already at 5. (*in an umpire voice, STRIKE 3!*)
I believed in giving local businesses chance to offer me their services but darn this place sucks and trust me, who ever wants to deal with this type of headache! Certainly trying some other party place a try but avoid rentals from this place!

Came here to look at their gift wrapping. I wanted some purple wrapping with balloons or something birthday related and what not but they didn’t have any… I told them she was a Lakers fan and that’s why I wanted purple, so she brought out a plain purple… eh I would’ve preferred some type of happy birthday or balloons on it but I decided to go with purple and top it off with a purple and gold ribbon. I figured the gift would have two ribbons, one gold and another purple but these ladies know what’s up and combined two laces two make it one purple and gold ribbon! (See picture of gift). I really liked it at the end.
Since I had mentioned Lakers fan they said they had balloons as well. Perfect!!! I actually wanted some but didn’t think they would have any lol So I got two big Lakers balloon and one that said 21… (21^st bday)
I am very pleased with this place and glad I decided to take a look! The gift wrap was only $ 5! They provided me with a box, the wrapping and the ribbon. I can’t recall how much the balloons were… I think $ 7 for al three… not sure
I also saw they sell perfumes and earrings, little accessories like that. I even saw stereos! LOL! Hair products, lotions, Nabi nail polish, anything that’s a knock-​off can be found here Hahaha… i think ill just be sticking to their gift wrapping lol
Close at 7pm!