Goodwill Industries

I honestly don’t know what has got everyone’s goat about this particular Goodwill. If you’re scared of a little grime, then maybe thrift stores aren’t your thing. Believe me, I’ve been to the Goodwill bins. Once you’re knee high in a barrel of old shoes and curiously wet pants, this location will start looking like the White House.
Personally, this is my favorite Goodwill location in Los Angeles, hands down. I have found something cool every time and never left empty handed. My main goal for going to any Goodwill is to find cool old stuff and vintage clothes. This Goodwill never disappoints. Each time I have left with at least one awesome 50s purse or a fun 60s dress. The selection is massive here, and it could take you hours to dig through everything… which is ultimately the fun part! Yeah, this location is kinda grimey and fairly messy and disorganized but I would definitely take that ANY day over most of the Goodwill’s in OC which have become sterilized, terrifying versions of themselves that look more like TJ Maxx than a thrift store. I like the ambiance at this location. And the staff is super cool. I’ve always had great exchanges with the cashiers and the ladies that bring out the new racks.
If you love a good hunt, this is the Goodwill for you.

I’m way too lazy and uncreative to shop at thrift stores, but I stopped by this Goodwill in search of a few items for Halloween. Matt B. and I decided to dress up as the Terminator and Edward Furlong John Connor, and to that end, I wanted a bulky long-​sleeved camo button-​down shirt, a blue backpack, and – stretch goal – a cheap black leather motorcycle jacket.
I walked in on the Monday afternoon before Halloween, and there was a corner section devoted to costumes and random shit that might be incorporated into costumes. The rest of the store was business as usual, a huge space filled with racks of used clothing, with shoes and accessories and a smattering of home stuff in the back.
In retrospect, it was probably unreasonable for me to count on Goodwill to have that camo shirt (and I did have a vague back-​up plan of finding an army surplus store), but to my great delight, I saw one hanging on a rack almost as soon as I walked in. It was the only one, as it turned out, and it fit me just right and cost a reasonable $ 8. No dice on the backpack or the leather jacket, but I did pick up a $ 5 pair of Terminator-​style sunglasses at the register.
I thought about browsing the rest of the store to see if I could turn up any gems, but figured it would be pretty needle-​in-​the-​haystack and got tired just thinking about it. I got my two things and checked out.
The cashier was efficient and friendly, and when I asked if it was okay for me to leave my car parked in the lot for another fifteen minutes while I ran to Ozzie Dots, he said it was no problem. It was a successful trip that made our Halloween costumes, and I’ll look to Goodwill next time I need a particular kind of garment on the cheap.

I must say I have shopped here frequently because they usually have great clothes and after we didn’t sell everything at our yard sale today we took the rest of our items to this Goodwill. For us it gives us a good feeling because we are recycling perfectly good items and donating something that will perhaps give another person some happiness for a great deal. We no longer feel that way about this place. First of all we watched these beautiful bamboo blinds we donated be carelessly tossed then kicked across the floor by one of the sorters. They handled many of our items in this manner. Then I watched them take our beautiful portable heater that was like new and in perfect working order, straight to the dumpster. I find all of this appalling and we won’t be donating anything here ever again and I definitely discourage anyone else from doing so. It’s crazy because they have some of the junkiest looking furniture and electronics that I’ve ever seen then they toss out our perfectly good items like they were garbage. This place is a façade and I am completely disappointed with the organization as a whole. Either the sorters should be fired or this organization needs to be restructured. Either way I won’t support this place again.

So I came here to donate 6 huge bags of nice designer clothes that are now to large for myself and my husband and asked for a receipt for tax purposes. The guy gives me a $ 10 receipt and says that’s all they can give me for clothes no matter how much I donate. Of course he did this AFTER the second guy working there dumped all our stuff onto another pile so I couldn’t take it back and someplace else. This is some shady s*it people… Won’t ever donate there again.

Made my first visit to this Goodwill today, have to say I wasn’t all that impressed. Clothing selection was meh, many of the clothes had stains or were pilled. Found a cute reversible faux fur vest but it was rediculously priced at $ 19.99. Apprently it was considered a Halloween costume which makes no sense. It should have been priced l like any other vest out jacket. Felt like gouging to me.
The only benefit to visiting this store was the parking which was plentiful. I saved my pennies and went to the Goodwill on La Brea. Lots of street parking and much better selection of good quality clothes.

Ew ew ew ew! I am no stranger to dirty thrift stores and don’t even mind digging for the that secret hidden gem but this was DISGUSTING! I’ve been here so many times in the past but I don’t know if I’ll ever come here again! Seriously regretting donating here! All the clothes just seem SO grimy! I swear I’ve been here before and found cool stuff but anything I looked at today had holes and suspicious stains. These things should just be thrown away, not resold! No one with any self respect would spend $ 5 for a skirt with the seam torn in the back or a shirt covered ink stains. The racks are just jammed with trash.
Went to look at the shoes and they were all dumped in a pile on the floor in a complete mess. A few employees were present but just appeared to be milling about doing nothing, no one seemed to be putting the shoes back on the racks (which were half empty).
Oh, and they have a restroom. DO NOT GO IN THERE! No toilet paper or towels and the whole room is basically covered in urine. I opened the door and the stagnant odor was so strong I didn’t even go in, so grateful I have hand sanitizer in my car. I felt dirty just touching the doorknob! Very disappointed in how vile this place has gotten. I will NOT be donating or visiting here again unless they get a MASSIVE overhaul.

I had high hopes for this location but I have not had much luck. It’s huge and there’s a ton of selection, but I always seem to find better stuff at the one on Beverly and Fairfax.
I feel like this location is a tad less organized than that one and has less quality items, but maybe it’s just the vastness that overwhelms me and forces me not to really dig through, which is really what you have to do in any Goodwill to find killer items.
There’s a parking lot, but it’s small and due to all the digging people do here the spaces don’t tend to open up fast, like they do at say, the grocery store.

Love this place. I’ve found great stuff here: a Bose sound dock, klipsch monitors, a technics turntable, a Leica camera. You just get lucky and I know I do.

BEWARE SHOPPERS!!! THEY HAVE CHANGED THEIR RETURNS POLICY. NO MORE REFUNDS & ONLY EXCHANGE ON CLOTHES & ELECTRICAL ITEMS. FINAL SALE ON ALL OTHER GOODS.
It would have been nice of them to put a LARGE SIGN right by the cash registers, informing their loyal customers of the change, but no, you get to find out when trying to return items.
I have to agree with Shelli B on the 1 star rating. I had the same experience when trying to return some items I bought last week. I was totally blindsided. I wasn’t told about final sale on some items, and my attention was not directed to the new exchange policy, which is a small flyer posted on a board in the middle of the foyer, and on the corner of the cashiers island, and NOT by each register in easy viewing. My server on the day simply said 7 days return (he obviously didn’t know about the change either), and I thought it was the same returns policy I have used over the last 2 years in that store, which was cash back on all items with receipt and labels. The cashier I talk to this time said the change was since April, and they can’t keep telling customers of the changes. Excuse me? It’s not your job to tell your customers about the returns policy when you are checking them out? What, you can’t talk and ring up at the same time? How about a new policy for customer service and information?
Goodwill is called Goodwill because of the goodwill of folks donating unwanted items. It think would be good policy for Goodwill to extend the same goodwill to it’s customers, and give them the ability to obtain a refund and credit notes. The 7 day policy they had is still shorter then regular retailers. We are still paying customers, and I wonder if this change is policy reflects the managements attitude towards it’s customers, many of whom (me included) have to shop there due to low income. I donate there, I buy there, and I used to also buy stuff I thought friends would like, because if they didn’t want it I could return it, but most times they kept it. I won’t be doing that anymore as I don’t want to take the risk they won’t keep it.
Goodwill, this new policy will loose you bulk buying business in the long run.
(My apologies to the servers who do work hard there, and who have been friendly and helpful, and understand good customer service. I appreciate your hard work and consideration.)

For me, Goodwill will now be a thing of the past. Yesterday, I went in to do a little shopping. Now, for those of you who know me, I absolutely LOVE LOVE the place! I buy 99% of my clothes there & I’m not ashamed to admit it. Anyway, they’ve changed their return policy to only exchanges for the EXACT amount only. This means if you return something, there is no change back. You are forced to find something else and pay the difference or lose money. They also ask for donations on EVERY sale. So I had to return a few items. Not being privy to the change in policy, I was forced to purchase something I really didn’t need. I get to the register & they told me I still needed to get something for 2.96. Luckily the Manager was near &.was able to give me change back. This won’t work for me for the future, so I’m cutting ties. Sure, it hurts. Sure, I’m sad. But, its just business.

This is one of my favorite goodwills. It’s big. They have quality stuff and it’s clean. If and when there is a line I’m never in it too long. Parking is limited. But there is lots of appliances and kick knacks that are in good shape. I’ve restored a few pieces of furniture from there! Great during Halloween too.

Its my hood and my favorite, I just know how to navigate it and they know me there. Always find good things, the art is overpriced, but that’s about it.
There are unfortunately a lot of thrifters who pull stuff fast and take all the good stuff (these hipster vintage stores hire people to shop goodwills for them).
So you have to be fast like a hawk when they bring the new racks out. Also be on the lookout for hidden goods, usually when you see a dress stuffed in records, its for someone else to pick up.

I like to check this Goodwill out when I’m in town but it takes a lot longer to browse-​everything is sorted by color, not size. I did find what I was looking for just recently and want to go back to check out the big used book collection.

This was a nice place as in the way of Thrift Stores. I walked in to try and find a decent bag for my laptop, which of course it was right there and for a good price. After grabbing the bag I decided to check out some other things, some cool slacks and sport jackets. The one thing that you have to look out for is some of the pants are mixed, you will have ladies pants mixed in with the dudes section. Which could be embarrassing purchasing a pair of ladies drawers by mistake, luckily I know to check for that. The shoe section was vast, although you should purchase some shoe sanitizer if you get shoes there. I started to pick up a cool pair to check out, but swiftly got a strong cloud of odor in my face. So I quickly put them down and ran for cleaning air. Everything is priced good and a great selection to hunt through.

This is the best goodwill, nay one of the best thrift stores I’ve ever been to. I’ve found brands like Chanel, John Fleuvog, and so many others for dirt cheap. I don’t think I’ve paid over $ 10 for anything. If you find a lot of vintage stores overpriced, I suggest you try this goodwill location. You will find some downright STEALS if you just have the patience to go through racks. So worth it.

This store is only noteworthy because it has a huge selection of books, which are unfortunately disorganized. Nothing much else to say.

i really like this place! always find goodies here when i come a knockin’ hoppin’ shoppin’. ha
managers, merando and kenny are sweet people and any company that have these 2 on their team is a delight! long live them 2!
the rest of the staff are nice too.
rachel is funny always «trying» to verbally overcharge me. she’s the comedian of the bunch.
jose is the amusing singer while he works.
they all know me haha when i visit. what loves!
i found 2 awesome coats for the bf and a flannel.
happer canpers we are ha.
as clothes for me, eh.
i fancy the other areas of the store ha.
the back with all the more interesting finds for a person as me who is way picky haha.

This LA’s flagship Goodwill Store. I mean «flagship» in that the clothes seem to be chosen for actual wearability and style. If thrift stores generally feel alien to you, this is worth checking out. Also, they accept donations, so pull up to the loading dock and QUICKLY drop off the things you do not need. This place kicks the Salvation Army’s butt any day of the week.

Nothing worth anything
I’ve been going to this particular store for eleven years straight. Not a week went by without me spending at least 50 bucks here. But whoever the heck they have running this joint has noooooooooooo idea what he or she is doing.
Today was my 7^th and final try. This place truly sucks and they can take their pricing and you know what!
What kind of a thrift store prices items at $ 39 bucks or beat up books at $ 8?
Bizarre
Skip this place and look for a better thrift store.. my two cents

This Goodwill is a bit of a hit or miss. Sometimes I found great stuff and other times I don’t. They seem to be really lacking on men’s long sleeve shirts as of late. Not sure what happened.
Otherwise, service is nice there. There is rarely a long wait in line to check out. Parking is great – they have a pretty good size lot.