Eli’s Collision Repair of Los Angeles

Eli’s repaired my front left quarter and headlight (Lexus IS 250)
They handled all communication with insurance on my behalf and set me up with a Mercedes while I waited for repairs.
Just had my pre-​disposition lease inspection done by Lexus, they couldn’t tell any work had been done!
Thanks again Eli’s.
P.S Ask for Jacob

I took my Toyota Camry in and I am glad to have made Eli’s my choice of body repair. Initially they said it would take 3 – 4 weeks for the repair. Although the entire process took longer than I’ve expected which turned out to be about two and a half months time they provided the rentals from that period on until the car was ready and I’m very thankful for that and importantly they made sure that the vehicle was all safe to drive. Good thing is that the shop uses OEM parts so you won’t be running into issues where things don’t fit in correctly with aftermarket parts.
They worked on the fender/​hood/​bumper/​inside and paintings on the pearl color. I asked if they could do any adjustments where I wasn’t totally happy with where fender meets hood and some paint touch ups and they were more than happy to redo them. They blended the paint well and car is looking great.
At the end of the day I am pleased with Eli’s workmanship overall and recommend to anyone with their excellent service. Five stars.

I take really great care of my car, a convertible BMW. Heading out to Xmas shop, someone rear ended me!:(. The incident had complications as they all so I suppose. I went directly to Eli’s, the 3^rd Street location. Elizabeth handled my car and all that was involved. I can’t say enough good things about her! She was extremely professional and understanding. She handled all the details of the situation which involved a 3^rd party. She is the BEST!!! Also, I always assumed Eli’s would be overpriced and they were not!!! The price was extremely fair and lower than I expected! I would highly recommend Eli’s for any auto repair! And most importantly, they did an excellent job on the car repairs. I’d also like to mention Eric who was also extremely helpful!

5 Star Service without a doubt. Jacob made the process painless and easy and helped take care of claim for me. I highly recommend Eli’s.

We came here to get an estimate, after we were in a car accident. The door was the only part of the car that had any damage, however Eli’s decided to over-​estimate in labor costs which resulted in my car becoming a total loss. When we asked if we can take the car back, in order to get an estimate somewhere else, they denied, and stated there were already huge costs for just getting an estimate and «storing» the car at the shop. The end results: I had no car anymore and was ripped off! Never come here if working with your car insurance.

It was 4:30 in the morning with barren traffic on the road and no intersection where my car seemed to have a «hit me» sign metaphorically labelled on it. I got into an usual accident where someone decided to swerve into the rear passenger side of my car from the second lane behind me. And the dude was sober! So it was not a fender bender but a frame bender.
I decided to have the car towed to my dealer which had Eli’s satellite ofc on their site. Just to let you know, most dealers don’t have bodyshop on site so the insurance company often discourage towing your car to a dealer. Thankfully my dealer was hooked up with Eli’s.
Nick took a look at the damage and knew right off the bat that the repairs would exceed the value of the car. He guided me through the process of considering getting a new car rather than fixing it since the axel was broken.
Getting a new car was the last thing on my mind and the news came as a real shock. But based on the damage Nick was able to mentally prepare me for it in advance so I would know what steps to take. It turns out that he was right because the insurance company came to the same conclusion.
From the get-​go Nick was very helpful in accommodating my needs and educating me on whole the entire repair/​insurance/​car rental and preparing and timing to coordinate getting a new car works.
His relationship to the dealership helped me immensely as he was able to refer me to the right people that would serve my needs.
This was a saving grace because I was not getting great customer service from the dealer’s sales team. Nick took it upon himself to remedy that. He continued to follow up and stay in touch with me even after I released my car and got a new one.
The genuine and extended care that he has for his clients is part of what makes Eli’s a cut above the rest. I have been these emergency situations before and the last thing I wanted was my car to be held hostage at some sketchy mechanic recommended by the insurance company. I am glad that I had chosen Eli’s instead.
Eli’s is not an ordinary body shop. It is intended for clients who prefer a certain level of professionalism and expertise when handling a crisis and something as personal and precious as your car. Thanks Nick and to the super friendly Eli staff!

I’ve taken my car to several luxury vehicle repair shops in the area– but none of them could compare to Eli’s. Their customer service is top par and their staff is clearly educated on everything car related. Their associate Jacob was extremely helpful in every step of the process. He battled out my insurance to get the repairs needed for new and terribly messed up Porsche. I highly recommend this shop for anyone who needs their car to look just like it did when they first purchased it! 5 stars couldn’t be enough!!!

It was a cold, grey, dark morning. It was the day that my car would get smashed into by a non-​insured driver. I’m not from California so this whole collision process was a bit scary. I phoned the dealership in DTLA and they recommended Eli’s. I went to visit the shop and was impressed by the professional appearance of the office and staff. I was a little worried about how my car would drive being that its a hybrid after an accident like that but I was assured by Eli’s staff they would bring it back to tip top shape and that I wouldn’t even notice anything happened to it! Let me tell you, THEY WERE RIGHT! I think I like it even a little more now! Thank you for such a great first time experience in a very hectic situation! PS: If you get a chance steal (or nicely ask) for one of their pens, they have a cool stylus tip that works on all cell phones ;)

Mercedes Benz recommended Eli’s to me and thanks to HILLEL– I had a great experience with Eli’s. Hillel walked me through each step and was very helpful.
The whole process took a little longer than I expected to, but it was all worth it! They made sure to take care and fix all damages that were on my car & even helped with my rental as well.
Awesome customer service! :)

I was out celebrating my birthday late at night and chipped the paint on the bumper of my friend’s Toyota a couple nights ago. Concerned, I called Eli’s Collision Repair and was helped by Jacob. I gotta say he was very professional and extended a helping hand to me in my time of need. I am truly grateful to him and Eli’s for that. I told him the extend of the damage (a couple small chips of paint, quarter sized) and went by today for a paint touch up totally free of charge. He said it was complementary. what a cool place. Jacob took my situation to heart and I can respect a honest man like that. Long story short, good service and character by Eli’s employees. Definitely the place to go for quality service.

After dealing with an awful autobody repair shop I was recommended to Eli’s by a friend in the industry and they were professional and went above and beyond with updates, helping me with insurance, helping me with rental issues and even gave me advise on a bad repair job I got prior to coming to them. I’ll come back to have them fix the other job, too. Never taking my car anywhere else. Diana and everyone there was amazing and professional. A+!

Eli’s did an amazing job fixing my car. Some idiot decided it would be a great idea to drive his car into my driver’s side front quarter panel. It took a couple of weeks but they told me that up front and delivered it when they said they would. They handled everything including getting me a rental to drive. When I got the car back it looked like it did when I drove it off the dealer’s lot. Everyone I dealt with was professional and courteous. Great customer service and I could not be more satisfied with their work. Thanks!

After a car accident the last thing you need is hassle of dealing with bad service. We were referred over by our dealer Eli’s and we are grateful we brought in our car. Although dealing with the insurance was a pain, we were working closely with Diana who works at Eli’s second shop, she was fabulous all around. Provided us with white glove service the whole process. Definitely will recommend to our family and friends.

I had greatest experience with Eli’s auto, they literally took care of everything for me and made the whole experience smooth. Diana was wonderful and kept me informed throughout the entire process. I will recommend to everyone in need of collision repair and I will definitely be back.

My experience at elis was great thanks to Diana she was very helpful and knowledgeable. She made everything short and simple with out any issues. Thank you very much Diana, you were awesome.

Every single person I encountered at this shop was nothing but professional and polite. I recently left town on a trip and came back to find my back bumper dinged up. I called Eli’s to see if i could get a quote — but got much more. I talked to Dany, who told me that by the sounds of it — i wouldn’t need much work. He told me to come to his shop and ask for Jacob.
Jacob exemplified everything nobody’s come to expect from a car repair shop. He was honest, knowledgeable, and lacked the kind of «salesman» attitude so often found in this situations. He proceeded to get Carlos — fantastic guy — who touched up by bumper. FOR FREE. I know where I’ll go next time —
I can’t imagine going somewhere else — well done.

Eli’s is first rate… their repair work is excellent and the customer service I received was nothing shy of superb. Alex walked me through each step of my repair process and was beyond helpful. She made the stress of my car accident disappear. I highly recommend this shop to everyone.

I brought my car in after a minor accident. Jacob checked the car out and told me the damage was so minor that it wasn’t worth repairing. He then used some paint thinner on my bumper to clean off some of the paint on my bumper and sent me on my way for free. Great service!

Fixed my Lexus es350, its the dark grey color, they did a wonderful job with the quarter panel and the door. I still receive compliments about how good the car looks. The whole process took 5 weeks, but they helped me with my rental. The customer service was good and were able to answer my questions in a timely manner