E & S Ring Management Corporation

Anyone reading a review for E and S Ring «Management» Corp or any of the properties that they «manage» can see a very obvious thread of similarities. First of all, ALL of their properties have HORRIBLE overall ratings. Two, maybe two and a half stars out of five tops. Secondly, the complaints are pretty much the same over and over again, paper thin walls noisy neighbors, lazy incompetent security guards, disinterested arrogant managers, towing tenants cars without calling them to warn them, valuables being stolen off patios, management keeping the deposit even if the place is clean. Thirdly, the managers from this corporation will often respond to these negative reviews with the same old tired empty statements like «we care about all of our tenants» or «please contact me so that I can help resolve this problem». But isn’t it funny that it is the same complaints from different people over and over? How long does it take them to start caring? I’ve read some reviews that are years old and some recent from different people but same complaint and guess what? The problem still exist, thats because the problem IS the management company, it’s silly to expect incompetent people to fix an incompetence problem, no?
I’ve also seen quite a few disappoointed tenants claim that they are giving this company one star but if they could give them zero they would. I would like to one up that offer and wish that Unilocal actually offered negative stars, this company is truly HORRIBLE and I STRONGLY suggest that you never under any circumstances rent from any property managed or owned by them.
Currently I live in their Mariners Village property and I do have to say that the location is great, but that is where it ends. I have lived here for 3 years and I have never been late of rent or had any complaints against me from neighbors. When I first moved in I should have seen the red flags right away but I think I was a bit blinded by the ocean and the marina. My leasing agent lied to me and never told me that there was a good possibility that the building will be torn down and rebuilt, I didn’t find this out until after I moved in via a flier left on my door. If I had known this I would have never moved in to avoid the hassle of living on a construction site.
After about a month of me living at Mariners Village i received an urgent phone call from a family member that one of my brothers was very sick and he was rushed to the hospital. I jump into my car and rushed off to go see him. As I pulled out of my parking space but still on Mariners Property I got another urgent call from a sister telling me that my brothers situation worsened and she needed me to give her info concerning my brother so that she could pass it on to other family members. I pulled over (which was not in a «legal“spot) and I ran into my apartment to get the info and to call a few of my relatives, about 20 minutes passed. I ran back out to my car and Mariners security guards had it towed. This all made a stressful situation much much worse. I ran to the «Tenant Services Office”(complete joke of a name) To explain my situation and ask them why they towed my car. The manager just shrugged her shoulders and said, «you’re lucky they didn’t ticket you and tow you, that would have cost you a lot more» Excuse me? Are you a psychopath? I just got done telling you that my brother is in the hospital in a coma and I have no way to see him because you towed my car and that is all you have to say? It was really starting to feel REAL homey. Everything you read from others about these disgusting managers for this company is absolutely true!
The most recent incident happened on 6÷7÷16. Mariners has assigned parking (that they charge you for) and the have guest parking, which they give each resident a pass for. Tenants can park their vehicles in the guest spaces if they have a pass and as long as they don’t stay in the same space for more then 48 consecutive hours. I had my vehicle parked in one of the space for about 30 hours, I moved the vehicle to a different space for about 24 hours, then I moved it back to the original space. When I came out to go to a meeting my vehicle was gone, they towed it, AGAIN, to the tune of $ 170, plus a missed meeting, plus an UBER drive to get my car. When I confronted management and security about this they were once again completely indifferent to the situation I was in. When I told them that the vehicle wasn’t parked in the space for longer then the 48 hour period they said, «oh know. it’s not 48 consecutive hours, its 48 cumulative hours per space» What??? How would a tenant ever be able to keep track of the various hours he logged in all the different spaces he parked in in a week?
Short story long, DO NOT RENT from any company that is managed by the people, and when they say that they care and they want to make things right, they don’t, they truly truly don’t.

I have lived here for 4 years, I have to say if it is not because my husband has been living here for 9 years which the rent is cheaper, I would have moved out long time ago. I live in the building in West LA called West Park Village, it is close to UCLA and century city, so it is a great location, The big concern is they constantly doing some work at the buildings, noisy, people smoke (weed) and parties, there’re 2 gun shots and 1 death happened in this complex during the 4 years. My 1 bedroom apartment was converted from a 2 bedroom apartment, so we have a very thin shared wall, that I can hear everything from next door, the cooking smell from downstairs, and the pipes make a dramantic noise (huge noise) when someone takes shower or use the toilet. I just decided to move out from this building because I can’t bear it any more, I believe there is a better one, especially I work at home sometimes, I don’t recommend to live here.

WOW… watch out when renting from these people. Understand that you are dealing with a big corporation that operates like a robot. The people who work there are nice, but they are literally robots. They have NO ability to take circumstances into account. I live in Sunset Barrington Gardens, one of their buildings… when I moved in, all seemed good. But since then, situations have changed dramatically for the worse, including that guest parking has been taken away and there is new construction that results in drilling and pounding EVERY MORNING (other than Sundays) at 7am! Not to mention the dust it produces. Obviously, the building going up is not their fault and I don’t blame them for that…
But guess what they do like clockwork every 12 months? Increase your rent by the full amount, WITHOUT ANY REGARD FOR CIRCUMSTANCES. It’s almost insulting that they are raising rents under these circmstances. So I now pay over $ 2700 to live in a 1 bedroom where I can’t have guests spend the night and can’t sleep in past 7am, even on Saturdays.
I reached out and spoke to them about this, and while they were very nice and used nice words and said they feel bad about how inconvenient everything is, the message was the same… «we are a big management company and not a mom and dad shop, so we can’t take situations like this into account… rents automatically get raised every year. we really feel bad». «These are our policies».
Ridiculous way to run a business and to not take responsibility for their decisions.
To back up their case, they gave me an example of a time when the elevator was down for 3 months, and they still raised rents on those tenants (See? we are unfair to everyone)… as if that makes me feel better. Any management company with any business sense would wait till the three months are over and THEN raise rents.
Anyway, just be aware that if you move into one of their buildings, while you will get smiling faces and lip service, YOU ARE DEALING W ITH A BIG CORPORATION WITHOUT ANY FLEXIBILITY (even by their own admission). The only reason I upgraded them to 2 stars is that their workers actually try to be courteous, though they don’t actually solve your problem.