Diamonz Cleaning Service

Scam as everyone said. Too good to be true. Check Groupon for Bee Maid — $ 29 and they showed. Living Social refunded me immediately. Just get a refund.

Didn’t show up, was charged for a voucher by Living Social and $ 10 for the tax– trying to get a refund. Living Social seems to be doing their part.

I had the same experience as the other reviewers. I purchased a Groupon and after an initial response from the company, it was impossible to schedule an appointment. There was constant back and forth emailing… what’s your address? We never received an appt request, there’s a new appt scheduling system, etc. When I attempted to schedule an appt via the new system, it required that I pay an additional $ 10 for cleaning fees, which was never mentioned in the Groupon. After 2 months of getting nowhere, I requested a credit fromGroupon, which I received. On an unrelated note, this is the 2^nd credit I’ve needed to request from Groupn recently because of a sub-​par business… starting to get irritated with them, as well.

It’s amazing how many scammers are able to remain alive in this economy. First
Diamonz Cleaning Service Inc would not honor my dealfind voucher, so I was stupid enough to pay them a higher price directly via Paypal in which I just opened a dispute with since Diamonz cleaners didn’t show up today for our noon appointment. They won’t return my calls or answer their toll free number. Their local 213 number is out of service. I wished I had researched them on Unilocal first, would have saved me a lot of time and hassle. Hope our reviews help others find a more reliable cleaning service!
What’s worse is that Dealfind (more scammers in Canada) refuses to refund my purchase price and only offers me «dealfind credit» which I won’t accept. A quick call to my American Express card reversed the charge and blocked dealfind from ever charging my card again. What a shame, I was a loyal long time dealfind customer for years before this issue and their lack of care for their customer just lost them more business. Groupon has been much better about refunding my card when merchants don’t honor the deal. So nice that we have choices…

Total scam. I had the same experience everyone else had with the Groupon deal. They couldn’t fit me in for several weeks, then cancelled via email on the morning of my appointment. They failed to show up for my rescheduled appointment, and I was told that oops, they had forgotten to put me on the schedule for that day. My request to reschedule for the third time was ignored for 4 days, and finally when I responded that I would be contacting the BBB, «Jasmine» wrote me back immediately blaming her company’s failure to clean my house on the behavior of other customers.
I was also invoiced separately for sales tax, which I have NEVER had to pay on a Groupon before.
Here is Jasmine’s email so you can see the full extent of their customer service skills:
Sorry for the delay and inconvenience we have called groupon to ask them to issue you a full refund, We have been having to many issues with these deals and have been trying to work this out with groupon and we are very sorry for the delay in your cleaning and have been working very hard in its seems like everyone cant understand what we have been going through with this deal and we cant afford the threat and all the customers that cant understand and just want to go and write a bad review for something we don’t have any control over we did post the ads and are working very hard to get this fix but its kinda hard when you have customers that don’t know what going on that are making threat about this and going to say you are going to post an bad review on every site for something we are trying our best to fix and have no control on how fast groupon try to fix the issue its not right at all. We have had workes talk to crazy by customers and walk off the job. I have walk day and night to get this fix and I have survive cancer and work hard to get my business where it is now to have it damage this way because of these deal its not right at all.
Thanks
Jasmine

Must be a scam. I am very disappointed that they would advertise on Groupon. The company has rescheduled to clean today at 9AM 8÷23÷13 and no one has arrived. I have waited even tho I have somewhere to be. This is unacceptable. And last week the company rescheduled me due to circumstances and I was understanding enough. No ones responds to my messages (emails and phone).
At this point I have paid in full along with applicable taxes and nothing has been completed. I will be contacting Groupon for further information.
I do not want these people to come into my home at this point and now worry they have our address.
Horrible Horrible
I feel the same as the previous reviewers: @JoeJ @JanS @D.T.

WARNING, anyone purchasing this service through Groupon beware. I scheduled an appointment a week in advance via email with one of their employees. They made sure to charge me sales tax on the ORIGINAL price which I paid through paypal. They also tried to tack on an additional charge of $ 10 to use their cleaning supplies. The day the service was scheduled no one showed up. They did not answer any of my calls or return any of my emails. Just disputed the charge on Paypal and got my money back from Groupon.

I found out about this company via Groupon, as they are new to the Los Angeles market.
My appointment was scheduled properly via their website for 8÷10÷13 at 10:00am but was told I needed to buy cleaning supplies or pay an extra $ 10. This was not listed on the groupon but I went out and bought the supplies you needed.
On ⁸⁄₉ I got a call confirming my appointment and 2 hours later I got a call canceling my appointment saying Diamonz is not responding to them. I called the number on the groupon and they said they would have someone here at 10:00am.
Today I waited until 10:30 and no one came. At 10:47 I got a call from Linda saying that she didn’t feel «safe» in my neighborhood and that she would not be cleaning my apartment. I called the number again and the person gave no apologies and said I would have to contact Groupon.
Not only am I out the money for the cleaning and the supplies but I am completely insulted at the idea that someone doesn’t feel «safe» in the middle of the day in the middle of Hollywood, CA… which is 0.8 miles away from their location listed here on Unilocal.
I would suggest spending your money somewhere else.