Course Reader Material, Inc

They sold me an outdated course reader but failed to inform me it’s out of date and would not suffice for my class.

I bought my course pack from course reader. They were very nice people and very polite. Their customer service my my expectations and they have free candy so I got my free lunch. God bless

I called in and they said my course reader is 35 $ and I go in and he says its 60 $!! They are liars there. And I asked the guy at the cashier (african American man) to see it for me to know if it’s worth the price or for me to bind it on my own. And he’s like NO. Either you buy it or you don’t. I’m not showing you until you pay.
And then he has the darn nerve to yell at the CUSTOMERS telling us where to line up. Who the heck does he think he is yelling at us. Which is why I didn’t move an inch, he is extremely disrespectful and has no manners. That dude needs to get his self fired.
The prices here are ridiculous, and that man is rude, and does not know how to do his job.

I’ve bought 3 course readers from here.
COMM 118
COMM 120
COMM 101
I haven’t had any problems. They seem to help me out fine every time.
Course readers are really expensive though.
If you would like to buy any of those course readers off me for much cheaper (Each for $ 40)
contact me by text
(310) 689‑6869

I was a TA and we used course reader for two years. They are reliable, fast and friendly.

Just came back here at the start of the quarter and am still happy with this place. The lines moved even faster as I feel that this place is only improving by the day. The service was incredible especially considering how busy they were. They really treated me well which is only going to make me come back in the future. The price is really worth it because my books from last quarter are still in perfect condition and are good quality material. The price is very understanding because of the long lasting and important information stated in the book. EVERYONE SHOULD GIVE THEM A SHOT! BEST COURSE READERS IN WESTWOOD :)

I would give this place no stars at all if I could. The fat guy is really rude, the course reader was optional material for my course and he was like pushing it on me saying I should just drop the class or fail it since I didn’t want to get the course reader. Like I honestly have not met such a rude and obnoxious person till today. UCLA should really look into changing the course reader supplier or at least make them stop charging exorbitant prices for just a couple of black & white pages, with such poor customer service.

They’re rude, and money-​grubbing. I called them about a course reader for Management 1A, and didn’t describe what the package was like when I asked them about it. They said, just come in and buy it and hung up on me in 10 seconds.
– You can seriously that all they care about is getting their money despite. No care whatsoever about having a good reputation with good customer service.
Seriously, the things they charge for are ridiculous. I can bind myself better course readers if I had the PDF file to do it myself for probably less than $ 15, but no, they charge 6x that price. There’s no labor when you let the machine run printing everything, and all you have to do is bind the cover on.
Oh well, sucks for me. I’ll just wait until people drop the class and buy it off them possibly cheaper.

The staff is friendly and chill. It’s the easiest thing ever. You walk in, tell them the professor and the course, you purchase the reader and you’re outta there. I don’t know what everyone is complaining about. They’re all upset about having to buy a course reader, so they’re taking it out on the store.
Service is quick and easy. Plus the free candy basket on the counter is a nice touch.

This upcoming first week is Course Reader Cancer Awareness Week.
ARE YOU READY TO MAKE A STAND?
—
It starts when they’re young. UCLA freshmen have no idea what they are about to get themselves into as they walk into those double doors of 1133 Westwood Boulevard.
The writing is practically on the wall. That price your professor told you in class? Marked up by 25%. Oh you want one course reader? It comes in a package, you need to buy both. You want customer service? Here’s a fat cashier dude that loves stealing your money.
Unsuspecting freshmen come here to just buy one. But this is where the problem lies…
…Course readers. Multiply. Over time.
You can’t stop it. By the end of your senior year, you have accumulated thousands of puke lime green and bright neon orange books that you cannot resell. You haul them around everywhere, hoping that one day that a cure will come. But it never comes. They continue to collect infectious dust, making you not even want to come near breathing distance of them. Your favorite classes — Phy Sci 5, Management 122 and more — have been tainted. Forever.
My fellow bruins. This is where we make a stand.
THIS is the time for us to spread awareness of this evil. Because this problem will not solve itself.
WE ARE THE ONLY CURE FOR THIS EVIL IN THE WORLD.

I would give zero star if there’s that option.
I have no problem with the price cuz everything we bought is made of paper… but! the staff there is rude, unfriendly, not knowledgable.
On the «credit card» check-​out counter, I tried to use my platinum VISA card which was denied by the cashier. The reason is that the card is a foreign card… ok, I’ve been used this card thru countless stores and spent about 10k dollars a month. He was so confident that the card could not be read… WTF
I had cash and domestic debit card to solve the problem, but the weird experience made me feel disgusted.
Also, I hate the store where «no returns/​exchanges/​refunds/​whatever» are posted everywhere. Feels like black market.

Over priced and unfriendly staff. They wouldn’t even let me look inside the compendium I was supposed to spend $ 50 dollars on.
Places to get textbooks in order of preference:
Amazon
UCLA bookstore
Liquor store
This place

If we, students, try to buy used books of current edition or even of previous edition, or print research articles/​lecture slides/​problem sets with multiple copies per page, then it does not follow the logic when we have to purchase a package of black and white lecture slides/​readings/​or whatever it is from a place off campus.
Every quarter I have to walk to this place to purchase one or two packets of just black and white power point lecture slides for more than $ 30 each. Why can’t the professor just upload the files online via the class website so we can just print directly from there?
All booklets are non-​returnable after you purchase, so make sure you are certain that you will be taking the class, or else you could be wasting $ 90 on some random GE class. These people are making profits and ripping off students like us
Tips: Whatever address they display 1133 Westwood Blvd, you have to walk around and enter from Broxton Ave.

I was apprehensive going into this place bc I read the reviews. Once I found the place I put my stoic guard up thinking I was going to be up against a bad customer service régime. This was not the case. I went in. A guy asked me what I needed. My course readers were sold out he says dso hell print them out for me. 40 min wait– no problem. Paid, came back and out. Maybe that’s the kind of service I like: hassel free no questions no yappity yap yap. I worked in a theatre for four years so maybe that’s part of what shapes my idea of customer service. Same as course readers we all know movie tickets are unnecessarily expensive but youre
Going to get them anyway so know what ticket you’re going to by don’t loiter in front of the window pass the money and enjoy your time! I digress…

I really wish faculty would just hire a TA to scan the course reader and make it available in PDF form. I know some people still prefer to read on paper, but for me I’m fine reading from a screen and that is FREE and much better for the environment.
Course readers suck in general and they are very overpriced at this place. I’m not a fan.
That being said, even though it was busy and there was a line when I went to get my course reader this morning, they had 4 lines open so the line moved very fast and I had no problems. I got my readers, paid, and left. The guy was friendly so I have no complaints about the service.

This place is the definition of awesome.
So the premise of this, by the way, is that I am an Asian American. Right after the incident with the Alexandra Wallace videos on youtube, I go into this store, ran by someone named Alibaba (maybe he was BSing me). And for my own reasons, I needed to speak with the business owner. When I asked them who that was, they say «Go back to China». Needless to say, I loled, and then got kind of angry. That was extremely unprofessional and unnecessary, not to mention ignorant, considering they had just mentioned they were afflicted directly with UCLA.

First of all, I hate course readers because they are so overpriced. Why don’t professors just post their slides/​notes online to save us students some money? I just bought a course reader for $ 80. YES. $ 80 for a spiral bound book of notes. You don’t have a choice but to buy the books here though. Oh yeah, some professors are extra crazy and request their readers to be printed on DARK PURPLE paper so that we, students, cannot photocopy the readers for our friends. Problem? It’s so freakin’ hard to read black ink on dark purple paper. How ridiculous is that? But, I suppose it’s the professors’ fault and not the actual store.
I don’t think the service here is that bad as everyone says. The cashiers always ask me how I’m doing. I’ve always had funny experiences here. One time, a 6-​year old kid rang me up. I thought that was cute because that kid was pretty pro at what he was doing. Another time, I was buying a chemistry course reader (for the second course in the chem series). The cashier asked me, «Do you also need this piece of s***, honey?» while pointing at a laminated periodic table. I couldn’t stop laughing.
The lines here are ALWAYS super long during the first 2 weeks. BRING CASH and you get to go to the front of the line. If not, you could be in that line for a good 20 – 30 minutes. I learned that very quickly after my first quarter at UCLA.

Like the other UCLA Unilocalers have said, you really have no choice of going any where else for your course readers because THIS is the only place that has them. That’s a huge unfortunate circumstance. You’d think that with the prices they’re ripping you off for that the workers there would have SOME customer service skills — nah, you’re not going to find that here. You get in, give them your information, watch them rip you off, pay the money, and leave. It’s a pain in the ass but there really is nothing to be done about it (HINT. HINT. UCLA).
Augh, $ 117+ down the drain for just 2 course readers. Rip off… It’s okay, just 2 more years…

If I could buy course readers from ANYWHERE else, then I would. Simple as that.
My advice for anyone who HAS to go here.
Tell them your class name, hand them your payment, and get out of there as quickly as possible. Don’t feel the need to be extra nice. Sure, don’t be rude. but there’s no use in smiling.
If you happen to be in a good mood before going to buy your course reader, I suggest that you go another day. Why have your good mood ruined by the employees here?

Two words: Extortion Racket
The saddest part about this business is that they have no competition and students will be forced to frequent them indefinitely.
I will second the other reviewer in the complaint about single-​sided copies that waste tons of paper.
CHALLENGE: Can anyone beat the $ 115 text I have to buy for my Summer class?