Citibank

I bank at three institutions. Free accounts and checking at the other 2. After 30 years, Citi charges me 25 $ a month! Well my balance fell below 10k so they had to!

The worst branch in Los Angeles
Waited for an hour to just talk with a banker
There’s only one banker in the hole store
Go To A Different Location If You Don’t wanna waist Your day

Citibank in San Pedro has to be the worst bank, the finanical advisors are poorly trained and the Notary is clueless.

I know who reviews a bank, right? I do when the service blows. Stopped in to cash a check during my lunch. The lady seemed to be instantly bothered when I stepped to the counter, I declined her offer to open an account because well I don’t want one. She informed me she would have to call and verify the check. Which is cool, it was legit (of course) so no worries, always happens with this check, normally takes like 2minutes.WRONG.
In the past the teller would call from right there at the counter. She said she need to use a different line and then promptly disappeared for 11 minutes! When she returned she said she had an issue verifying the check and that’s why it took so long. Which would be a reasonable excuse if I didn’t know they they simply call an automated line which repeats a bunch of check numbers and their amounts, there really is no complication that could arise.
Hmm.maybe she went to the bathroom? Idk but do I her lack of disclosure and overall disposition it made it seem like she was just trying to be rude. Well lady, mission accomplished!

A bank is a place that will lend you money if you can prove that you don’t need it.
Bob Hope
Citibank is one of them. Being 25 years loyal customer doesn’t mean anything to them.

I frequently visit many of the banks in Downtown LA and this is my least favorite. Things that are easy at other banks are hard there. The Pasadena branch is much easier to do business with.

The people at this branch are top notch… Rozet, Michael and Lupita are bright, customer service driven and fully understand their business. They are a pleasure to deal with. As always thanks for your help and see you next week.

It’s clean and quick here, the tellers were professional just as they should be.

I gotta give props to these guys.
The bankers are legit — they know their stuff and are trustworthy. The tellers are steadfast and hard working. The inside is super mod and hip. Sure, there can be lines, but they have CNN going to remind you how miserable the world is and that waiting in line really ain’t too bad At least, you have a bank account and you’re not waiting in a line outside with flies buzzing around you for a bag of dusty rice.