Bell Cab Echo Park

I wasn’t in the cab. I was behind cab #5551, as he changed lanes without signaling or regard to other vehicles in the lane he was trying to get into. This is the 1^st time I’ve ever reviewed a company without using them. I laughed when the driver cut me off & I saw the # on the back of the Prius asking «How am I driving?» I probably wouldn’t have written a review if they didn’t ask. This driver is a menace to society. Not only did he almost hit me, he continued to change lanes without a signal, across mutiple lanes & almost hit another car who was also changing lanes, but the other car had his signal on. I was actually feeling bad for taxi services losing business to Über since Über drivers don’t have to get a medallion. I’m from the East coast & getting a taxi license is difficult & expensive. But I don’t feel bad any more if they give any idiot a taxi license. This guy was weaving in & out of traffic like he was at the Indy 500! This Bell Cab made me fear for my life & the lives of the other drivers sharing the road with him!

If you choose this company it is the equivalent of calling you cousin’s, uncle’s, brother’s ex-​wife to see if mayyybeeee she has a car this week, and every time you ask her, she says she’ll know in a bit. Every time. This is a business that does not know it is in the service industry and does not care.

Giving this particular ride a one star.
Pro’s: came very quickly. I received an Automative message when car arrived.
Cons: took us the wrong after after repeatiy telling him it was the wrong way. What should have been
. 7 miles turned into about 4. He was mad that we told him he was going the wrong way insisting his gps told him to go a certain way. He even pulled over and asked us if we wanted to get out. I told him that I simply would like to get to my hotel. He then went the way I asked and he sped to get there. I feel like he was trying to take us for a «ride».
He then said he would reduce the fair by half.
I was pretty mad.
Won’t use them again.

Just wanted to add a different experience because I was afraid to call Bell Cab (or any car) after seeing the reviews. I’ve used them 3 times now and each of my drivers has been on time, polite, and professional. Even the dispatchers were nice. I’ll call them again!

I’m writing from the back seat of the cab, I just arrived back from New York and garbed a cab home. I told the driver which route to take sine I live in Los Feliz he was to take the 105 to 110 to 5 south, I started checking my emails and when I looked up I noticed he was not on the car pool line when I asked why he instead that he did not have a transponder and could not ride the car pool or toll, I asked him if it was going to cost more due to traffic he said yes.
I insisted that we were the only cab not on the toll but moving 5 miles an hour in bumper to bumper traffic instead, he said he was new and he just got this car and could not travel the toll, after reading these other reviews I am pretty sure this is just another scam, stay out of cab 5809 unless you want to get taken

If you’re planning on taking a cab
To the airport Don’t Use Bell Cab You will miss your flight. We ordered the cab two hours before we needed it and it arrived 20 minutes late. By the time we loaded we lost another 10 minutes. So the cab company ate up our padding time that we allowed so we wouldn’t feel time pressure.
This is the second time this has happened with this company. They don’t care about you. The driver did not even help with the luggage or have any sense of urgency. They get no stars for service or promptness and just one star because the cab didn’t reek from cigarettes or incense.

Unnecessarily expensive. I take the same route to. the airport and it’s $ 48 give or take. I took Bell cab and it was $ 67. Same route same time no traffic. Take Take a private car if you’re going to lay their rates or just another cab service.

If you’re looking for reliable service that will get you to your destination in a timely manner, LOOK ELSEWHERE! I have booked Bell Cab several times and their service progressively worsens. Because of my last two experiences with Bell Cab, I vow never to utilize their services again.
On a weeknight, I called to book a cab around 5pm, thinking I could reach my destination by 6pm because their website promises «Reliable Taxi Service at Your Door in Minutes.» Minutes turned into hours, with multiple phone calls from the dispatcher assuring me that my cab would arrive within the next 20 minutes. As the clock neared 7pm, the same dispatcher called to ask if I was still in need of a cab, and if so, they would send a Yellow Cab who happened to be in the vicinity. Needless to say, I was disgruntled but had to make do with what was available.
I decided to give Bell Cab the benefit of the doubt by booking them once more. I called around 9:30pm and specified that I had a total of 6 passengers. A cab arrived within 30 minutes, but unfortunately it was a sedan that would only seat 4 of us. The courteous driver attempted to help us sort out our situation, but we ultimately had to restart the booking process. I called again to book a cab for 6 passengers and informed them of the mishap that just occurred; the dispatcher was unapologetic and did not convey a sense of urgency, simply stating they would send a van when one became available. When I called a third time to check the status and confirm our request for a van, my call went unanswered; I had to resort to using a friend’s phone. After numerous misleading phone calls from the dispatcher claiming that our cab would be arriving within minutes, it was almost midnight. My friends and I were fed up. I called the same dispatcher I had been speaking to the entire night to cancel the cab; at this point, there were so many exchanges that we recognized each other’s voices and knew one another’s first name. To my dismay, the dispatcher was once again unapologetic and nonchalant, leading me to believe I am not a valued customer. My friends and I ended up using Über for the rest of the night and were extremely satisfied with their service, worthy of its own Unilocal review!
To this day when I see Bell Cab’s green vehicles, I am reminded of their poor service, which invokes within me unpleasant and uneasy feelings. Bell Cab claims to offer «convenient, reliable» taxi services, but they have only managed to prove unworthy of such a claim.

Worst cab company ever. Not professional at all. would NOT recommend this. Choose a different cab company since its all the same rate anyway, use this as a last resort. So bad that walking might be a better idea. I wish i can give this place 0 stars.

Just missed the free shuttle from Dodger Stadium to Union station. We needed to get there by 10:10 for our train so we hopped in the cab. As a closed the door I noticed a dirty napkin in the door handle. Gross! So we told the guy «Union Station». The driver jumped on the 110S all the way to 3^rd St. Guess he was trying to run up the bill. Next time we will pay attention to the time so we can take the free shuttle to avoid getting ripped off and risk missing the train. Maybe you can fool tourists but not LA residents that you know you’re driving in a circle to run up the meter. Use someone else.

WORST CAB COMPANY EVER! They told me my cab would be picking me up in 5 – 10 mins. Took over 45 mins! They had to send out a backup cab because they first one never showed up!

Taxis are ok, pretty standard but they haven’t yet implemented TaxiMagic, which is a great app and the easiest way to book, track and pay for your cab rides.
The reason I give them 4 stars is because their dispatcher customer service is so helpful and friendly! My wife left her phone in a cab last weekend, and even though we weren’t able to track it down (we didn’t know the cab # and paid in cash so no way of tracking), the dispatcher patiently and calmly took down all of our information, told us everything the company could do and explained it really well, and was willing to answer as many questions as I had… she did not rush to get me off the phone. Great service!

Bell Cab offers convenient, reliable and safe taxi service in the City of Los Angeles. The driver was prompt, professional, courteous and friendly.

The worst.