Auto Tech Collision Center

The staff here was nice and friendly. The State Farm Adjuster was nice and very informative. I especially liked receiving text messages regarding the status of my repairs. The repair team did an excellent job on my car. It’s was washed and looked brand new. I will definitely refer a friend and come back here again!

Took our vehicle here twice and the work they did was Great! The first time, to re-​paint front bumper. The second time the repairs were to the rear end as we were rear ended and took our car in for the repairs. The body work and paint finish are superb. The customer service was great and our car was finished on time. Definitely recommend this auto body shop.

First, let me say that the body repair work was fantastic and their quote process was accurate. I am really pleased with both and I would probably use their services again if I ever needed to.
I’m deducting stars for customer service. The tale follows:
Initially I was very pleased with the service here. I brought my car in for a quote, and everyone was friendly and efficient. I felt the quote was fair and they were willing to preorder the parts so that the car would be in the shop for a minimal number of days which was important to me as my husband and I only have the one vehicle and a rental wasn’t covered. I brought it in on the Monday at our scheduled appointment time. Again the service was great, they even offered to drive me home and pick me up when the car was ready. The car was scheduled to be completed by end of day Wednesday. On Tuesday I get a text thanking me for my business, I text back asking if pick up is still scheduled for end of day Wednesday, no response. I email them, asking the same question, no response. On Wednesday I get a call informing me that they had found some minor additional damage, a headlight plate was cracked and they were going to have to order the part. They apologized and told me that the car would not be ready by end of day after all, but that getting the part would be easy and fast. They stated that the car would be ready possibly Thursday, but more likely Friday morning, Friday end of day at the latest. That seemed fair to me, I even expressed surprise that they would be working the Friday before Independence Day, but they assured me that it was business as usual. On Thursday I received a text stating that the car was on schedule, but no call for pick up. That was fine, I assumed it would take until Friday anyway. Friday morning, there is no call. Friday afternoon at 3:00pm they call, just as I was getting ready to call them. They said they had just decided they were all taking off early and sorry, the car would just have to wait until Monday. They were abrupt, unfriendly, dismissive and completely unrepentant. That was not ok. I understand closing the shop early on a holiday weekend, but it should have been planned for and scheduled accordingly, in advance, so that their pick up quotes were accurate. Especially as I had double checked on the timing and planned my day around being available for them. I had booked in specifically on a Monday so that we would have the car back before the weekend. As a result, we had to shuffle our 4^th of July plans. Monday rolls around, no call. I finally call them and they say, yes the car will be ready for pick up at the end of day. I ask for the previously mention ride to the shop and they grudgingly say they’ll call when they are ready to send someone. I give them my phone number again, even though they already have it… They call my husband, at work… Not me, not the person they’ve been dealing with the entire time — not the phone number they’ve been calling and texting, and the one I gave them again. Frustrating.
Oh yeah, and the wash & detailing? Subpar at best.
I really expected better form a company recommend both by my insurance company & with such a high Unilocal rating.

Finding a trusted auto body/​repair shop is as bad as going to the dentist. Not this time!
Called triple AAA after my car wouldn’t start. It wasn’t a battery issue, so I started the dreaded search of finding an auto repair shop. It seemed that every review had 4 to 5 stars. Auto repair is one of the hardest businesses to Unilocal because the consumer has limited access to get a true value on service needed. After getting several quotes for what i thought was an alternator I decided to get a tow to auto-​tech.
They called me when the car was ready and told me that it wasn’t an alternator issue. I forget what the part was but it was very minor. I probably saved 3 – 4 hundred dollars. I say probably because more than 50% of auto shops would have probably told me it was the alternator or starter and charged the standard 4 – 5 hundred in parts and labor. That 50% is a conservative number.
Gained a customer and will refer to everyone. Message me and I’ll vouch for the company

Bundy and everyone at Auto Tech were so incredibly helpful during a nightmare lease return with VW of DTLA. They truly are exemplary in customer service. I am thoroughly impressed with the way Auto Tech dealt with it. While VW has lost a customer, Auto Tech has gained a life-​long one. They have always gone above and beyond to provide quality work and accommodate me in every way; from dropping off my car at a lot near my home to storing the car after it was repaired and I was working out of the country. They returned my calls in a timely manner, answered emails and kept me up-​to-​date on the progress of repairs. Thank you Auto Tech!

Outstanding customer service. 5 star quality repair work.
We brought in our 2015 LEXUS CT 200 HYBRID and right for the outset the experience was excellent. Melina Cruz deserves a mention for her great communication. Thanks so much. Mark.

Overall service was excellent. very satisfied. Time was on time. All the parts i was told was on point. I definitely recommend anybody to go there. Will not be disappointed

Auto Tech Collision Center is Best auto repair. Did an amazing job fixing my car. Great and Friendly Staff!!!

I am very dissatisfied with Auto Tech. They had my car for over 60 days. It still is not fixed correctly. The rear passenger door does not align and does not fit with the rest of the car. They used old parts instead of replacing with new. The inside headliner was left dirty. I am giving them 2 stars because they covered 30 days of my rental. Otherwise, the communication was poor, and not consistent. I have filed a complaint with SafeCo.

Auto Tech is probably the best auto body shop out there. They really take you under their wing when you need it most.
I recently got into an auto accident and was recommended to Auto Tech by a friend. Bundy met me and gave me an overview on what was going to happen to my car and had the estimator take care of everything for me. He even got the enterprise car waiting for me so I wouldn’t waste any time getting where I needed to go.
When I got my car back, it looked like a brand new car! Well it was a fender bender but my paint was sparkling! Auto Tech got me in and out quickly!
We are forever fans! Thanks Auto Tech & Bundy!

Two weeks ago I got my tacoma damage and well checked out a lot of body shops went to auto tech they were friendly and fast on the repairs plus there work is life time warranty. Angie and Katie are great I reccomend this shop to everyone.

I took my car here because my insurance has a contract with them and I have to say I really like the people that work here, very friendly. They explain the process that would be taken with my car from beginning to end. It was a job well done and I will actually recommend this place to my friends in the future. Thanks guys for fixing my panchita!

Service so good I wanted to wreck my car again and go back. Excellent choice for car repairs, friendly people, helpful, patient, kind but most of all, they have integrity. They made me feel at home with coffee, donuts and television. Fast reliable service and quick car return depending on the damage of your car. One thing I want to point out, they work with most insurance companies with towing service. I will recommend AutoTech Collision Center in your time of need. Remember, «If you have a wreck, take it to AutoTech.» 5 Stars.
This is the best car repair service I’ve ever had.

A sad and strange comedy of errors from the moment I dropped off my vehicle. The «routine» repair was supposed to take «two or three days» according to them. Two days stretched into three, and then four and then a week. Several times they called to inform me that the car was ready for pickup, only call hours later saying that it was nowhere near ready.
This confusing situation lasted two weeks until eventually, they admitted to me that the work was beyond their capabilities and they were going to subcontract the work to dealership.
Total time under their care for a «three day» fix: three weeks and one day.
To their credit, they did pay for a rental car for me, but they returned the rental to the wrong location and I still haven’t gotten my deposit back.
They even screwed that up.

They were very friendly.
Well that’s about it…
I took my car just because my insurance and this shop have a contract and my agent told me that it will easier and faster than taking my car to the shop I always go to.
Biggest mistake that I made in 2012 for sure.
I was so happy when I get my car back but after 15 seconds, I was very disappointed. So, after 3days, I took my car here again and they fixed in 3 hours.
result=F–
They did really paint job as well.
I ended up paying $ 1000 here (waste). I decided to take my car to my shop for check and they found so many problems and fixed front. Said bye to another $ 1300… I have to work on back now which I do not mind paying as long as they do good job but not here.
You will just going to waste your money here. AVOID!

I generally don’t write reviews, but I gotta say… Auto Tech has earned this one.
Was referred here by the insurance of someone who hit my car while it was parked. The friendly and super professional staff here took care of EVERYTHING from coordinating with insurance to getting me a rental as fast as possible, shuttles to and from the rental place and free car dropoff. I worked with Eric, who was a super cool guy and made a great evaluation on the repairs. the car came out looking INCREDIBLE. No cut corners, no cheap replacement parts, nothing. First class work.
However, the story doesn’t end there. when I got my car back I noticed the sound system was a little off. A weekend of driving revealed what I thought was a blown driver, which occurred during the repair. The staff at Auto Tech were extremely apologetic and helpful, and had me bring it in to get looked at — and thanks to another extremely helpful tech by the name of Richard they were able to identify the problem, while comping a rental car for me so that I wouldn’t miss a beat while the repairs were going on.
I wish I had a huge heap of money to have these guys do a fresh paint and body job on my car. I don’t, but if I did this is the first place I would go. Great people, incredible service, and a wonderful overall experience.

Ugh. I hate the fact that I had to go here again. But alas, driving in L.A. gives auto repair shops great business. So I got rear-​ended on the freeway. Luckily this time the driver stuck around to give me his insurance.
Once again they did an amazing job and had it out of the shop within a few days.
Still impressed.
And last but not least, a month after my car was repaired the second time, it was totaled by some idiot. So at least this time I didn’t have to use a mechanic…

K– eeper, yep this place is a keeper. It’ll be my «go to» car spot.
E– xcellent customer service.
E– xcellent job on my Audi.
P– hone calls and communications were done as promised.
E– asy to use with my insurance provider
R– ental car was provided through my insurance but AutoTech set it up for me.
Richard was really great and my Audi looks pristine once again! Thanks!

So this may be my third time reviewing Auto Tech Collision Center, but by a long shot, my most recent visit wasn’t only my third time coming to the shop. LA is a dangerous place to drive around so I don’t think a year has gone by yet where I haven’t gotten dinged or bumped. Since coming here for the first time a little over 2.5 years ago, I’ve been back multiple times to get estimates +/​or repairs done on the body of my poor little car whether it be small scratches or big dents.
This most recent visit was for the latter situation… a big dent. And this time it was actually my fault rather than a crazy LA driver… but of course, I blame the pole in the parking lot for attacking my poor baby + knocking her headlights out… Heh. Heh.
Coming to Auto Tech was the natural choice for me as I’ve always been satisfied with their repairs + sense of professionalism. Although they don’t usually take walk-​ins for estimates, I came in early on a weekday morning to get a quote for repairs to the front driver’s side damages to my car + was helped almost immediately. I told them that I was on a budget + wanted a quick job done. As much as I wanted in my heart to restore my car to perfection + see it rolling out like the glittery beauty it was after the first time I got my car fixed here, my brain knew that I just didn’t have the budget or the time for that this time around. What Oscar + Richard offered was a quick fix of replacing the smashed headlights, reshaping/​banging out the dented bumper/​wheel well/​sides, + then polishing the surface to blend it in… all for $ 125 including labor + tax. WHAT A DEAL!!!
I drove out of the lot with my itemized estimate in hand + with the promise that I would receive a call as soon as my part was in. The next day, I got the call so I dropped off my car the following morning + was kindly given a ride back to downtown. It wasn’t even 6 hours later when I got the call that my car was already done! Sweet! And true enough, there she was by the front gates when I got back to the shop in the evening. From a couple yards away, one wouldn’t ever know that my poor baby’s face was once embarassingly dented in. Sure there’s still some noticeable bumps + scratches along the metal that are obvious upon closer inspection, but for $ 125 they did an AMAZING job + all within a day!
The exact definition of a quick fix + right up to my expectations. Auto Tech Collision Center’s consistency of excellence in helping me out through multiple repairs jobs through the years deserves 5 stars. The guys here are honest, take your needs into consideration, and do a great job with repairs.
Thank youuuuu! ^-^
And hopefully I won’t need to be back soon… heh.

i brought my 2008 BMW M3 to auto tech from a friend’s recommendation. I went in to get an initial estimate for minor damage on my bumpers (front and rear). The estimate was much cheaper than the other places I’ve been to which made me question how good it would come out. However, with my friends recommendation I thought I’d definitely give them a shot.
I got my car back within a few days and I was blown away by the craftsmanship, quality and price.
I know now exactly where to go for my auto body repairs.
great work, on time, quality and reasonable pricing.
Thanks AUTO TECH!