Reimer Wellness Center

I have been in Chiropractic most of my adult life. I had back surgery in 2005 and have back pain every day of my life since then. My wife told me to check her out, but I was reluctant because it was in Los Altos, and I live in Fremont. After a few months of my wife telling me how great she was, I went… It was pretty weird at first, maybe even my first few visits. People take their shoes off at the front door and yes, Dr. Mary gave me a hug on my first visit as I was walked out to the front door.
Almost a year later I am still going and I have to say, she is the best Chiropractor I have ever had. She is kind, funny, and cares about your well being more anyone I have seen in the past (and I have seen some good ones). I go every 2 weeks for about 1 hr and 15 minutes. I get a massage first for one hour, then Dr. Mary right after. Angel is the best masseuse who makes all my pain go away (and puts me to sleep) then Dr. Mary adjust me after my muscles have loosened up. The Jade Stone massage beds are free of charge for those who don’t have time for the 1 hr massage (would love to own one of these for my house).
Dr. Mary is a very real person. Her concern and emotions are always genuine. Anyone who gets to know her will see the same. You can tell she is doing what she loves as it pours out of her on every visit. Do not expect to get budget Chiropractic here. Do expect to get all the attention and time you need to help you with your issues.

The satisfaction of Dr. Reimer’s patients is abundantly palpable throughout the tranquil office environment. I found Dr. Reimer to be very warm, intelligent and intuitive to my needs for pain relief. She helped relieve my pain and fear from a relentless shoulder injury. Additionally, the massage services offered by the office are TOP NOTCH! Literally, the best massages I’ve ever had in my life! This is a great non-​invasive option for those looking to avoid surgery and other painstaking procedures. I only wish Dr. Mary could clone herself and follow me around throughout life!

Dr. Mary is a very caring chiropractor. She has been helping me with shoulder, knee, and neck pain for the past two years. I always leave feeling lighter and taller! I’ve been able to increase my level of activity as a result of her treatment. She can «see» with her hands– she’s gets right to the problem areas often before I tell her where the problems are. When I have gone away for extended vacations, I am always quite anxious to get back into town so that I can get my adjustment… it really makes a world of difference in how I feel. The office staff (Athena) is also excellent and caring.

For the past 5 months, Dr. Mary has been caring for me and my lower back pain with her overall wellness approach. Other chiropractors tend to adjust you for 5 minutes and then send you out the door. Not her.
The initial assessment is extremely thorough and evaluates not only your back but your whole body, including a foot scan. She knows that pain can stem not solely from a misalignment in your back but may also be attributed to high arches, like in my case.
With the help of custom orthodics, a supportive new pillow and regular visits to Dr. Mary and Morgan (massage therapist), I am feeling much better. I trust that I am in great hands and have recommended her to several close friends. They are feeling better too!
Tips: It is OK to…
— leave your shoes at the door, so you don’t have to carry them with you from room to room
— fall asleep on the jade therapy massage table
— accept Dr. Mary’s healing hug at the end of your session
— go for a short stroll around the park behind the Center

Dr. Mary Reimer has worked a miracle in my particular case. I would like to say I walked into Reimer Wellness Center, but I actually couldn’t walk. I had pain in my hips and knees and numbness in my foot that had been getting progressively worse over a period of weeks and eventually it became unbearable and I couldn’t walk more than a few steps at a time. I am a very active person in my late 20’s and back problems never occurred to me as an option. I went to the ER and they diagnosed me with herniated discs in my lower lumbar spine and referred me to a neurosurgeon. I called the neurosurgeon and received luke warm customer service at best. I had never been to a chiropractor before and have always been relatively skeptical (and I am an engineer for a medical device company that makes products for spine surgery, so I tend to be more familiar/​comfortable with that).
I called Dr. Mary after a recommendation from a good friend and they worked me in that day for a consultation, coordinated getting me an MRI within 24 hours prior to treatment (confirming 3 herniated discs), and after my first appointment I was a different person. I was able to stand up almost straight, had relief from the majority of my pain, and could function like a normal human being again. Needless to say, I was very impressed.
I have been back a number of times since that initial visit for follow up care and have continued to progress and receive exceptional care and attention. Athena at the reception desk has been extremely helpful working with my insurance and I have had no issues at all. The entire massage therapy team is fantastic as well. No complaints from me.
Dr. Mary and her team have worked wonders to get me back on the path to being healthy and avoiding surgery. I am very thankful for the personal care they provide and I have never felt more comfortable in a doctor’s office.

Big fan! I was unable to run due to plantar fasciitis but after the graston technique treatment I was back to running much much faster than my orthopedic doctor had predicted. I was very very skeptical at first but was eager to try anything and now I am a firm believer. Dr Mary is very kind and Marsha does make you a marshmallow. I assure you that you won’t be disappointed, like I said at first I was skeptical but now I am now a huge fan! Not too mention the insane amount of energy you have after an appointment. Office has also been very flexible with my crazy schedule, this has been HUGE for me! Give it a whirl and enjoy!

Dr. Mary is amazing! I’ve been going to her for 20 years. She’s seen me through repetitive strain, stiff necks, toe jams, wrist, ankle and knee soreness and all kinds of lower back pain.
I am a healthy person, but when I reflect on all the niggling things that Mary cures, I realize that she’s the person who keeps me going, through my work-​a-​holic tendencies and week-​end warrior activities.
Mary takes a whole-​body perspective and has an intuitive approach to what might be causing any one of my «issues.»
The best part is the hug at the end.
I’ve probably referred 30 people to her and they all love her too.
If you are looking for an outstanding person to care for you, through everything, go see Dr. Mary.
Her team is amazing too. Great office. Great vibe. Great health!”

I’ve been going to Dr. Mary for the past 5 years, and think that she’s great! I was skeptical at first about chiropractic care, but really didn’t want to have surgery, so gave it a try. She’s been wonderful, and keeps me feeling great, while fighting off chronic knee and neck pain. Morgan’s massages are out of this world.
Friendly caution: it’s your responsibility to check with your insurance about what is covered. The front desk tries to help out as much as they can, but they haven’t always gotten the straight story from my insurance, and it’s ended up costing me a couple of times over the years.

I agree with Susan’s review. «Mary is intuitive, caring and just a wonderful, deep woman, in addition to being an amazing chiropractor. «. Haven’t gotten my insurance statement yet, so I can’t comment on that person’s review. She does do cracks and pops, but my back was better after the first visit (best it’s been in a year). I’ve never been to a chiro before because I was afraid of the horror stories. However, I follow my instincts, so after going there for massage, I agreeded to chiro. I trust Mary (which is important to me) The other patients there love her. So far (3 visits), it is great, and most of all, my back and neck are feeling better. I’ll write more later as I have more experience with the care. Ron

A week after the hassle of calling my bank to report an unauthorized charge on my credit card, Lisa from this office called to apologize for what had happened. She said that the receptionist came back from maternity leave and didn’t know the policy. Lisa was really professional and sincere so with that I up my rating but I can’t give them 5 stars because I went through the hassle of filling a claim with my bank and as an unauthorized charge. I believe first impression is very important and I certainly didn’t get that from at this place. I do appreciate the credit and now I have to call my bank to tell them that Reimer have refunded my account. If you have purposed one of those massage promotion, go ahead and try them out. Lisa (who only works on the weekend) seems to been very nice and sincere, you might get a different experience.

I should have trusted my instinct about this place — but chose to ignore all the signs that were waving red flags. Pushy front desk, over the top sugar sweet communication and the hugs after the appointments. It was just uncomfortable!
I wanted a non-​force technique — which the front desk was all «yup» about in terms of service they provided. Instead, I got the works with pops and cracks. That helped my problem but scared me through the process. DO visit them for the pops and cracks — but be extremely careful on how you validate whether they accept your insurance and billings. What they say and actually accept in reality — are two differently things. Needless to say — I will never get back to this twilight zone.