On Time Yellow Cab

Website very good and easy to navigate. You can get an approximate cost for where you need to go and arrange reservation online. The problem was there was no confirmation that the reservation was received. Made repeated calls to the phone number. Message said dispatcher unavailable leave a message. No return call. Had to find an alternative service.

Please DO NOT use this service unless perhaps you can get a hold of someone on the phone to make your reservation. I was making my reservation with less than 24 hours notice (which I thought was risky but fine because nothing said otherwise on the website), so I decided to call to make the reservation to be sure. I called both numbers, no one answered and the mailbox was full. Normally, this would be my signal to try a different service, but the places I’d been calling were all booked up. So I decided to fill out the online reservation form for an at-​home pickup in the early morning. I instantly got a confirmation email, which also seemed fishy to me, as though no one had actually checked if there was any availability. But I wanted to believe in the email and so I did. Don’t be like me! I ended up standing outside my house at 5:20 in the morning with no ride. I waited 10 minutes– nothing. I tried calling both numbers again– nothing. Mailbox full. So I end up having to frantically secure a ride which was obviously very difficult at 5:30 on a weekend morning. Thankfully I found something but moral of the story– don’t use this service!

I’ve used their service several times and they live up to the name and are always on time. They also do last minute pick ups when I called several hours in advance. I like how the drivers have card readers which make it for easy payment and everyone has been friendly. One time a driver even waited for me when the flight got delayed and didn’t overcharge.

I made a reservation for an early morning pickup en route to the airport. They never showed or called, and no one answered the phone when I called them repeatedly to see where they were. I missed my flight. Can’t really have a worse experience than that.
I realize only now how old the handful of reviews they have are so maybe there’s new management or Über has impacted their service level or something.

Got me to my interview on time when I was running late. Very professional, gave me his card and I will be calling them.

Sunny was on time, polite and professional! I will definitely be calling them again.

Made a reservation to be picked up to go to SFO at 12:00pm. Was given a courtesy call at 11:15 and again a few minutes before 12:00 as the driver was there right on time. I appreciated them living up to their name because the last thing you want to do is stress out about being late to an international flight with your family, especially my family :)
The cab was clean, air-​conditioned and driven quickly yet safely by a driver who was friendly and polite.
We called them again to reserve our pick-​up from the airport and had the same experience. I highly recommend these guys if you’re in the area and need a ride.

These guys are amazing, I was left stranded in the middle of the road at El Camino Real after a breakdown, called them up at 10 pm and I had a cab in 5 mins at my location and was dropped off at cupertino on time. Excellent service, on time and smooth unlike any of the other cab services I have tried so far in the Bay Area. Great job, guys !

Called for the cab — said it’d be there in 10 – 15 minutes. Took 30 minutes. No so «on time».

What can I say, it really is a pain to get a cab outside Oakland or SF, but some friends and I were a little to drunk, partying it up in Downtown SJ. I found out about these guys and they did not dissapoint!
Fast, Friendly, Reliable.
Will recommend to friends, and they’ll get my service again forsure!

Nothing so offensive, just annoying.
Reserved online over 2 hours before, got the confirmation. Waited around at Caltrain for 10 minutes after the reservation time to call them. Dispatcher said there was no reservation for me/​at that time (I have the confirmation in my e-​mail). Whatever, not a big deal… just send one over. «it will be there within 10 minutes». 20 minutes later, I gave up and there was a driver from another company sitting there, so went with him. 4 hours later, I’ve still yet to get any sort of «I’m here» call from On Time (lolz) Yellow Cab.
Not a huge deal, life will go on. But it’s annoying that I had planned to be *at least* 20 minutes early for where I was going, and ended up being nearly 10 minutes late (and no thanks to OTYC for getting me there at all).

The taxi arrived on time. However, the driver refused to accept the fixed rate price mentioned in their email message. As a result, we had to pay $ 30 more. This is like unhonest cheating for the customer. Why would you offer a fixed price with no intent to fulfill it?
Besides, the driver kept talking on phone while driving on 101 and almost hit another car.
Overall we won’t recommend this taxi company, too much hassle to deal with.

First of all I have to say that Sonu is amazing. I was so pleased with On Time Yellow Cab that I had to write this review. I travel a lot and it’s nice to finally find a reliable cab service that listens to what you have to say. I’m use to those dull taxi drivers that drive fast, quote the wrong price and make you feel like its the last ride of your life.
He quoted me a very reasonable price compared to other taxi services I called and to top it off my taxi driver’s affable demeanor and attitude made me feel so comfortable! I got 5 Star treatment!
I get really anxious before I fly and getting in a cab with a friendly person is what I usually need. He was on time and picked me up at the exact location I told him to meet me. He was quick to help me with my luggage. I didn’t experience any crazy driving, the drive was smooth and quick. Took his business card, I’m def calling him again soon.

Got a ride back from SFO and usually a cab ride is well over $ 100 but they gave me a flat rate of $ 80 — which i was really happy about.
The van was clean and the driver was safe and courteous. Enjoyed the service!
Will def use again!

What a nice guy! I had a job interview yesterday and had last minute car problems right before it. I knew it would be expensive but instead of taking the bus/​light rail, I figured the cab would be worth it so I’d be less stressed and able to focus.
I made an online reservation and the dispatch guy called me a few minutes later to confirm. The driver came right when I asked, picked me up from Palo Alto and drove me to San Jose. Luckily there was no traffic and by the time we got there, I still had some time before my interview. I was hungry and we saw a McDonald’s nearby. So the driver went over and got into the drive through line. I was worried about the meter and told him I’d just go inside and walk back to the office. But he said not to worry about the meter. Instead, he stayed in the drive through line, waited with me and even treated me to coffee!
When we got back to the office for my interview, I pulled out my credit card (yes, there’s an app for that!) and he didn’t charge me the whole amount. (Don’t remember the exact meter, but I paid something like $ 45 instead of $ 60) He said that since I was looking for a job, he didn’t want me to pay full price as long as I wrote him a Unilocal review.
Not only did he calm my stresses about my interview, he treated me to coffee and gave me a huge discount… he TOTALLY MADE MY DAY!!! So here I am, blasting it out on Unilocal and thanking God for people like him. It’s people and small businesses like this that Unilocal is for.

I recently got an email from On Time Yellow Cab with an apology for the bad experience I had in September; hence I am giving them 2 stars for the effort to apologize. Apology accepted.
The apology was great… they even offered to refund my cab ride and offered another airport ride for free… until I got to the part «kindly remove your review from Unilocal…» There is a reason why there are websites like Unilocal.It is to review businesses. And my experience was horrible so I gave 1 star (0 star in my book). I am NOT going to remove a review just because you apologize and bribe me with a refund and a free cab ride. It was a nice gesture to make things right, but I am repulsed by the request to remove my review. So the answer is «no, I will not remove my post and you can keep your dirty money.»

Don’t really use taxi’s too much. Have always just used these guys when i’m in the North Bay.
Very professional and punctual from my experiences. Will def use them again and do recommend.

Sometimes it’s so hard to get a taxi cab outside of the city of SF. But, I Unilocaled the nearest cabs in the city of Mountain View and found these guys. I needed to get from Mtn. View to SFO and these guys were at my call in a jiffy (within 10 min!!).
–Friendly service
–Quick and reliable
–Drivers really knew their way around which is always a good thing.

Find this cab company listing on Unilocal.15% off offer on airport ride. boom I thought book them for late evening airport ride from my work at mountain view to sjc airport. all scheduled get confirm from dispatcher. that’s get them 3 star right away.
when any body book a cab always expect cab to be on time. cab was 5 minutes late. driver said sorry & he offer me 5% extra off. good deal for me but not really satisfied. He told me to review them good on
I m here with 3 star review.
They promise to give me a nice service next time. if they did that they will gona get Full rating.
I guess time for switch this company from 3 to 4 star.
2^nd Ride with them & everything perfect sunny is a hard working Guy
On Time is the best… wooooo.

Perfect experience with this Taxi Company. I was staying at Stanford for a few days and could not find any other reliable transportation. I asked him how much it would be to the closest train station and he was able to get me there without any problems, He later drove me to a concert at the shoreline and was even able to come back and pick me up without any hassles… The service was superior.
Great Company, Great Drivers, Great Experience!