Garage Door Factory

Los Altos, United States

4.1

Closed now

16 reviews

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Telephone:
+1 650-941-7933
Website:
www.garagedoorfactory.net
Address:
Los Altos, CA 94022
Nearby public transportation stops & stations:
1.6 miSan Antonio
1.7 miVTA
2.1 miDowntown Mountain View
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Today

Today 8:00 am – 5:00 pm
Closed now
Local time (Los Altos) 23:39 Friday, 27 June 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 10:00 am – 2:00 pm
Sunday 10:00 am – 2:00 pm

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16 reviews of Garage Door Factory

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Place rating: 5
Los Altos, CA
Our Genie Pro82 garage door opener broke down in a poof of smoke. GDF squeesed us into thier work schedule for the next day and promply located and replaced the burned out part (starting capacitor). the service tech was very knowledgeable, prompt and personable. He did a quick inspection of the door suspension system and made a few adjustements to that as well. I love it when a problem is professionally and efficiently taken care of like that, and for a very reasonable price.
Place rating: 1
Los Angeles, CA
Called them out because the garage door was not closing smoothly; very jerky; looked dangerous. The door was the same after their repair guy said he fixed it and charged me accordingly. Why hire someone who doesn’t do the job? Found another company that did the repair properly.
Place rating: 5
Los Altos, CA
Our 40 year old spring broke and it seemed formidable to replace it ourselves without the right tools. Clint came down to replace it. A soft spoken and honest guy. Because the job was arranged by my husband, here was some confusion which might have resulted in him making a wasted trip, but to Clint’s credit, he was very patient and polite. With screaming kids bouncing off the walls, that was greatly appreciated. When he realized the job’s more involved than he expected, he stuck with the previous quote. For that I’m really grateful. Then when I mentioned the opening engine is old and I couldn’t get it to pair with my car remote, he very kindly explained another way to do it. So I now have a working car remote to open my garage door. A heart felt thanks Clint.
Place rating: 5
Los Altos, CA
They answered the phone when I called, came over that afternoon, and fixed a mess of a broken garage door attachment. Reasonably priced, did a great job.
Place rating: 5
Los Altos, CA
Thought my garage door opener wasn’t working, but then I noticed the broken spring above the door. Called Garage Door Factory, and Clint came within an hour on a Friday afternoon. Replaced the springs and gave me tips on troubleshooting the garage door opener (I have a Craftsman model he said can be glitchy). A+++ service — really nice, prompt and above-​and-​beyond helpful.
Place rating: 5
Los Altos, CA
Just had the GDF folks out to the house. I damaged our garage door when I tried to open it electrically after locking the side bolt. In addition, there was left over damage from a contractor backing in to it some years ago.
Called GDF and they came out in 90 minutes. They sized it up and did a quick but thorough repair of the initial damage. Then went to trouble shoot all of the old problems, re-​tensioned the door and checked it all operationally. Better than it’s been in years.
Seemed like a very fair price for some great work. I’d highly recommend them.
Place rating: 5
Mountain View, CA
We have had Clint out twice to help with garage doors that wouldn’t close. They were able to come out the same day — within just a couple of hours of my call! — what a relief. Otherwise I couldn’t leave the house since the garage door didn’t close (my fault!) and they totally understood that I needed it fixed right away. Clint is so great to do business with. Hopefully we won’t need them again any time soon, but I know if we do that I wouldn’t call anybody else.
Place rating: 5
Palo Alto, CA
Cole and his team did a great job. Our spring broke over the Xmas holidays and he came on the 30th, quick, professional, 2 new springs for the reasonable price promised, no games, just what I wanted.
Place rating: 1
San Carlos, CA
So the saga continues. Another 3 weeks passed and still no results. They came twice to write down serial# on the door opener and disappeared again.
It’s been 40 days since they were hired by my landlord to fix the door opener. This must be the longest garage door repair attempt in history of mankind. Are you listening, Guinness Book of Records?
Place rating: 1
Los Altos, CA
they didn’t show up!
Had to call someone else.
Clint promised he would be here btween 10 – 12 — yeah, right…
don’t bother with these guys
Place rating: 5
Mountain View, CA
Fast, responsive, and effective. I called on a Sunday afternoon when a garage door spring broke, and they were able to come out first thing the next morning. They also showed me some other minor parts (the roller thingies that go in the track) that were worn down and offered to replace those at minimal cost to prolong the life of my door opener. It has now been a week and a half and the garage door is working great.
Place rating: 5
Los Altos, CA
Had a broken torsion spring. I called them at 8:15 am, they showed up by 9:00 am, completed the work in about 40 minutes. Friendly staff who clearly knows what they are doing.
Place rating: 4
Palo Alto, CA
perfect — never try and fix a spring yourself…
Place rating: 5
Palo Alto, CA
Set up appointment for following day. Came exactly on time. Identified garage door opener probmem immediately and fixed in a few minutes. Then provided complete service (lubricating rollers, tightening all nuts & bolts, etc.), helped me set up passwords for remotes and outside wall opener, did some re-​wiring for inside garage opener I didn’t know I had. Was courteous and professional. Got charged $ 95 for the service call but well worth it. Highly recommend.
Place rating: 5
San Jose, CA
When the spring recently broke on my mom’s small garage door, I called Garage Door Factory immediately and set up an appointment. Repairman arrived on time (as usual) and not only replaced the broken spring, but also the spring on the other side of the door. GDF is 2 for 2! :)
Place rating: 4
San Jose, CA
I called this outfit in the late morning and they had a service man out within a few hours. He was neat, clean, polite and knowledgeable, and within 45 minutes the problem was solved and he was on his way, nary a box, wrapper or old battery left in his wake. I would recommend the Garage Door Factory to anyone in need of such repair/​service.