ServiceOne Air Conditioning & Plumbing

Our a/​c had gone out on a blazing hot summer day. I called early afternoon and they were out to checkout the a/​c within 2 hrs. Our a/​c unit was 23 yrs old so we were not expecting miracles. To our surprise the technician was able to get the air going for the next 2 days. On the 2^nd day we had our new unit installed. They did an excellent job even though the new unit didn’t want to fit in the space and they had to do some fast thinking. The service technicians were knowledgable, and found their expertise to be impressive. I would highly recommend Service One. Margie R

I called ServiceOne after finding their listing in the «Five Star Rated Homeowner Referral Guidebook.» Being new to the Orlando area, I was nervous about calling a company which had not been recommended by a friend or neighbor.
My A/​C system had a blocked condensation line and I was unable to clear it myself. My technician, Anthony, arrived on time and was friendly and professional. After evaluating my system, he told me it was old (12 years) but NEVER gave me any type of sales pitch to buy a new one. He told me that if I merely maintained they system properly, it could last me a few more years. He offered me a very affordable maintenance plan which was $ 159 for a year of maintenance. That price included clearing my condensation line and performing routine maintenance on it that day and again in six months. That price included tax and all service charges!
I cannot complain about an A/​C company which is on-​time, professional, honest, courteous, and affordable. $ 80 for a visit which includes a service call and the labor is rare in the A/​C business. Not to mention they didn’t try to sell me on any other parts or a replacement system.

UPDATE: I received a call from Billy, the owner, to discuss my poor rating. We talked at length about my experience, and I felt compelled to update my review based on this conversation, which clarified many things for me. Foremost, I misunderstood the cost of freon. We determined that this was much more likely the quote for my entire visit, including adding freon, rather than a per pound estimate. Among other things, had I understood this, I might have given a very different rating.