Smile Designers Family And Cosmetic Dentistry

Excellent dentist. I have been taking my daughter here for over a year, and she actually looks forward to it. I have had many bad experiences with dentists, and honestly these are the guys I wish I had been going to. I just had to have three emergency extractions, was seen promptly, and amazingly there was no pain. Kind, friendly staff and a pair of caring dentists.

I visited this practice the first week of September for a dental implant consultation. Dr. Drake was the person who I saw and I found him to be very abrupt and less than friendly ;he even apologized for his «lack of social skills». I left the office with a treatment plan and a price schedule for 3 implants. I called the office yesterday and asked if there were any patients I might speak with and also requested more info re: the actual steps involved. I was told that Dr. Drake would call me at 10:30am this morning. At 11, Tracy called me and said that Dr. Drake had reviewed my information and decided to refer me elsewhere! I feel that this was very unprofessional! There were no reasons given for this decision and the Dr. had an assistant deliver the news instead of talking directly to me.

I have been a patient for the last three years. I have had the most gentle and educational cleanings at Smile Designers! I have seen 3 of their 4 hygienists! I have had the pleasure to have Dr. Sampson and Dr. Drake exam my mouth! Both were great!
I needed a root canal and crown last year and I was so afraid! I’m not sure what I was afraid of because it was a great experience with Dr. Drake and Emma!
This office has a family, friendly feel! I was comfortable and enjoyed all of the staff the minute I walked in the door!

I’ve been going here for about 2 years and I like the hygienist, but the dentist is pretty bad. Every time I go he tries ‘selling’ me on braces (even though I have straight teeth) and I go in to have cavities that are visible to ME and are very obvious but if he gets no reaction after simply blowing air on my teeth, he won’t fix them. Instead, he finds other small things that aren’t bothersome. I spent over 2 hours there only to not have the problem resolved. Very doubtful I will return.

If you are a Medicaid client be warned that you will be treated with the utmost disdain and disrespect. I tried to change an appointment with over a weeks notice as soon as I realized my son had a clash with important school graduation requirements. I was told that despite plenty of notice if my child did not show up for the alloted appointment time he would not be allowed to come to the dentist ever again. BANNED!!!
The dentist refused to speak to me in person…
On inquiring if it was just our family he took such an aversion to I was told that nope, any Medicaid patient was treated like this.
This policy is not made clear in any paperwork.
Wow, what an appalling display of a very unpleasant side of human nature.

Friendly staff, nice waiting room (I love the puffer fish!)…thorough, friendly hygienists… gentle, informative dentists.
And reasonably priced (and willing to work out payments if you need them to do so!).
I don’t like dentist appointments, but I do like this dentist office.