Access Self Storage

My brother and me had some old items that we needed to keep but the room was quite small in storing all the items so we needed help. It was then we got to know Access Self Storage. Their customer service is really great and they received us in a manner that even friends would not looking at how just great they were. Now we do not have to worry about some of our personal stuffs which form a great part of our past. Truly awesome

Being from out of town, I was «flying blind» with selecting a storage unit facility. I selected Access Self Storage because of their proximity to my daughter’s apartment (whose «stuff» was going to be stored) and the price. I also was pleased to see that I could arrange for free use of their moving truck and driver for two hours, provided I supply my own movers. I was thrilled with the staff at Access Self Storage from the moment of booking. Ross was extremely accommodating when I called to reserve the truck and very thorough with answering any questions I had. Once at the actual facility, again, all staff were extremely pleasant, helpful, and accommodating. Access made the process of moving and storing my daughter’s belongings much more stress free and financially manageable than I could have imagined.

We’ve had a storage unit here for 2 years now to store seasonal items and things from years past we aren’t willing to part with or simply don’t have room for in our apartment. We are really happy we decided to store our things with Access. The building is incredibly clean, the staff is incredibly friendly and I mean everyone from the staff at the office to the freight elevator operator! Excellent customer service, online bill payments, fair prices and it is secure! The location is great too because it gets very little street traffic and you can pull your vehicle right up to a loading dock.

The customer service: 5 stars.
The staff: 5 stars.
The price: 5 stars.
The ease: 5 stars.
The location: N/​A (because what storage facility is in a prime location really)
The sandwiches at the deli around the corner: 5 stars

Everyone was really helpful and friendly. I appreciate that both the front office staff and the guys who show you the storage space pay attention to you and your needs.
The place is clean and well organized. I trust it.

I can’t speak to how happy I was with access self storage — particularly in light of the horrible experience I had with their nearby competitor at the Public Storage (which I would not recommend to my worst enemy). Vanessa was extremely helpful and responsive and I felt safe leaving my possessions there. The security made me feel more comfortable, with a pin initiated alarm system and guards. Thanks Access!

It was a great location for my needs. Easy access and the office and building people were great. It’s not a new building like most other storage facilities, so there are a few quirks to consider. Narrow halls, support columns in the units but the pluses definitely outweigh the negatives.

This storage space, recommended to me, was a great find! friendly staff, great space at a really good monthly rate. I would definitely go back to them the next time I need to store my things. Thanks Access

Be careful! The management told us that they would be autowithdrawing our payment and they didn’t and then assessed a $ 20 late fee that they wouldn’t waive. We were tricked and they got an additional $ 20~

I moved to NYC from Philadelphia and was looking for a storage facility in the area to store some of my stuff while I moved in to my sublet. I found Access Self Storage since it was close in the area, but it was a really lucky find. The service was awesome, the staff were very helpful, the prices were good, and the facility was excellent! The only way they can improve upon the service is if they have a full service open bar at the facility!
Let me elaborate — the service from the staff was really good. I had come in close to closing time, really exhausted and tired and under time pressure to return my rental UHaul. The staff there helped me unload some of my stuff and move it to my storage locker. They were also very helping and let me stay a while longer past closing time so I could get all my stuff in the unit before I left. It was a great relief to be set up and moved in in such a short period of time — and with the friendly professional service, I really couldn’t have asked for more.
As for the rest — the facility is really clean and the storage lockers are excellent. The quality of the facilities, cleanliness, availability of carts, clear organization etc. definitely make it worth the price.
I would definitely go back for future storage needs and would recommend it to anyone looking for storage.
Cheers,
Ritwik

Long Island City has some options in terms of storage, but Unilocal!guided me to Access. To skip to the end, I was glad to went with them.
I was struck by how eager everyone is to please; the staff really make this the best experience they can. They’re focused on work, but they’re also happy to chat with customers (in my case, the subject was science fiction; I was already sold by then, but that would have done it otherwise). While I was filling out some of the inevitable paperwork, I noticed the people walking in and out were quite content to be there. Another good sign!
As someone who doesn’t use storage often, I found the staff patient, and they also gave me a quick tour a week ahead of the move. The free move-​in was a relative breeze, and carting my items to my locker (I found the prices perfectly fine, and since storage is competitive in this city, they offered a month free for new customers as of this writing) was equally simple. My experience there was notable for the absence of any drama.
The only reason they can’t get a five-​star review is actually out of their control, but this part of Long Island City is a little pedestrian unfriendly (transport and small industry are their neighbors; and admittedly, it isn’t too far from the 7 train stop at Hunters Point). I’m close enough that I wasn’t too concerned by it, but if you’re a driver, this should be a five star review. After all, Long Island City is well-​connected to major arteries and city roads. Of course, if you’re not too close, it can be a hike. Also, the free move appointment (yay!) does get booked through easily, but that might be because it’s a free move in.

Everyone in NYC has a storage space right? For those of you outside of NYC you have no idea how small and cramped NYC really is. Our apartments are all pretty small. What is considered to be a luxury apartment in NYC is a joke anywhere else in the country. The only city as cramped as NYC in the world is Tokyo. Storage units are just a fact of life in NYC. I am not a hoarder in fact I might be the opposite of a hoarder. I could easily land a job as someone who helps you get rid of stuff if you are a hoarder. I do not know anyone in NY who has the space to be hoarder.
In addition to everyone in NYC needing a storage space I have a storage space because I left some very cherished things of mine that I own at my mom’s. They were photo albums from the 4 proms I went to in high school. (for a girl a prom is only second to a wedding) my martial arts trophies and about 20 other photo albums. They were in boxes and she just gave them to Goodwill when she moved to a resort community. My child hood friends have given me quite a few pictures from my youth but not all of the 20 albums. I still have my friends though and still have my memories with the exception of one.
I am still friends with the guys who took me to the prom who were like brothers to me but one was shot and killed and nobody else has that picture! So though I have a happy life now I want to save my memories as much as I can.
So having said that I have had my stuff in storage units in Brooklyn and Queens. Manhattan is way too expensive. What some people pay for rent in other cities you pay for a storage unit in Manhattan.
I have had my stuff here for years and years. The reason is the price. And if you are already a customer your price stays the same. In all the years I have had my stuff here I think my price was only raised once or twice and it is still reasonable. I put my stuff here before LIC was popular and there were no hotels or restaurants or parks. It was very industrial. So I was quite the genius to choose LIC to store my stuff. The price has most likely gone up due to the area becoming popular now. I had to get some stuff and put some stuff in for my birthday.
Most storage units in NY are mad scary. I could tell stories of jokes played on me in the past in previous storage facilities but I won’t. Access is well lit and cleaner than most storage facilities.
They provide a lot of free services. They offer a free truck to pick up your storage boxes. Free furniture dollies, hand trucks, and rolling carts… FREE. You can arrange to have them accept deliveries for you… FREE.
One year I had canceled my credit card and changed it or something due to a stolen credit card. I forgot to tell them and instead of just closing my unit they knew all my payments were on time usually and knew it must be due to some issue I was having and they were patient and courteous as I didn’t get back to them right away due to phone problems and not getting messages either.
The hours are nice and long so you don’t have to take off of work or interrupt your life to get there. Though a truck can pick up your stuff and drop it off for you if you are going with the truck make sure to have a ride home it is far from the subway the truck doesn’t take you home. But most people have friends pick them up.
This is by far the best storage unit I have used.

I’d been dreading the thought of moving out of my apartment pretty much since the day i moved into it. Thank God for the crew at Access Self Storage; they made my move so much less painful than I expected it to be.
Booked my storage space a week in advance. Access provides a free truck and driver for for up to two hours. Printed out the coupon on their website and got a month of storage free.
First they tried to set me up with a space in the basement, but then i found out from an employee that, on a couple occasions, sections of the basement have flooded. After that, there was no way i was leaving my stuff down there. Ended up on the fourth floor.
Pros:
–Friendly staff.
–Lots of fairly-​priced moving accessories for purchase in the office.
–The driver and a nice big truck showed up right on time
–Great variety of units/​prices
–Reasonably priced, esp with website’s coupons
–Plenty of hand carts, ladders and all that stuff to make moving into/​out of the unit go quickly.
Cons:
Kind of a sketchy hike to the nearest subway. I wouldn’t do it in the dark.
Possible basement flooding… steer clear of the bottom storage level
Bottom line: So far, so good. Friendly and helpful staff, fair prices and good service. I’m pleased.

I tried to do some research to find a trustworthy, clean, convenient storage facility but it was hard to find many reviews of places near me (Greenpoint, Brooklyn). I went with the LIC Access, crossed my fingers, and went with it. I was so glad I did.
Like Eliza, another reviewer says, there’s a family feeling here. The managers and shift supervisors are very nice and helpful any time I needed anything.
I had a unit for almost two years. My unit was clean. No vermin. The place was never annoyingly busy. Sometimes I had to wait a few minutes longer than I wanted to for the freight elevator, but it wasn’t unreasonable. The elevator guys were mostly friendly.
To prep for a move, I bought a ton of boxes and packing tape. I was able to return everything I didn’t use for a full refund. Awesome!

As I mentioned when I first stored my stuff in my Storage Post review (
), I did a lot of searching and comparison in person before I went with Access. Having just moved my stuff out, I continue to be very satisfied with my decision to store with them.
They offered me a great deal on the first three months, and even at normal price (which was laid out perfectly clearly in advance) they were a good deal. Easy to access, with a big loading dock, clean facilities – even clean bathrooms, helpful employees. It really feels like a family business.
The family business part is key to me, actually. For example, when I had to have a shipment sent to them and it fell outside of our pre-​discussed parameters, they were nevertheless very helpful and accommodating. They never pulled any kind of bureaucratic nonsense on me… they were just honest and helpful. And they refunded me my unused days of the month when I moved out, without being asked, whereas I think a lot of places would have made up some bogus «policy» just to keep my money. And they never raised their fees on me.
I’ve recommended Access to all my friends and would definitely use them again.

Great facility, very friendly and helpful staff, easy to find off the highway, and generous off-​street loading dock. Free move-​in truck and a slurry of dolleys and carts make the move seem easy!