Walmart Supercenter

Do I have to give a star to them?
I was waiting for 20 mins for buying father’s day present at the sports good department. A store clerk paged somebody for putting out a merchandise for me (he didn’t have it), nobody answer for 20 mins. And another store clerk paged again again again for 10 mins. At least 4 – 5 times. I appreciate her help. Unfortunately she didn’t have a key. No one come to help me.
A couple men (they looked like have a key, because they hang their name card on their neck were not wearing walmart vest)) saw me but they ignored me.
I went to customer service for call someone by myself. When she went there, she paged someone again.
A man came their, but he left again for taking the key.
I wanted to buy two fitbits but the price didn’t match with their website. He had to ask his manager, so I had to wait for a couple mins. It was exactly same and normal items, but he didn’t accept it.
Finally I spent my time 1 hour.
And I couldn’t get the merchandises anyway.
I met a assistance manager before I came out, I just told him I was waiting for 1 hours for getting something. He said it could be his lunch time. That’s it.
Wonderful customer service.

Not happy at all with the Photo Department. My friend’s father passed away 2 days ago, so I wanted to do something nice and have a picture of her and her dad mounted. I placed the order on a Thursday online, and received a text and email later that evening saying it was ready for pick-​up. I left work at 10am on Friday morning to pick it up, only to be told it was never done. Why email/​text me saying it’s ready if it’s not??? I will, again, have to leave work during my 30 minute lunch, only to pick it up, which I shouldn’t have to do. I call the Manager, he/​she isn’t available, so I speak to Ralph, the Assistant Manager, who didn’t even offer to find out what happened and follow-​up with me. What happened to customer service??? First and last time using their photo department.

Totally the worst. Workers are rude mostly cashiers and managers when using cupons they give you a attitude. Then if you need help finding things no help. And worst if paying bills buying money orders or exchanges through wait is ridiculous and if you ask for management they come with attitude not cool total disappointment

Came in handy in a time of Serious need. Thank god it wAs 24 hrs. Strolled in there bout 7am and has everything you will need plus more!

Walmart needs to have hand baskets for customers who need to get a few items.

I just drove to this Walmart and it is not open at all for 24hrs, the open Sig needs to update for this one.

My daughter received a gift; she wanted exchange for a different toy. I looked up what stores carries the item and found Walmart carries it so we came to this store to try to return it. We were told that starting January 1^st, they no longer return or exchange items without a receipt. Even though their website it states:
Walmart’s No Receipt policy applies to items returned in a store only.
You have the option of a cash refund (for purchases under $ 25), a Gift Card for the amount of the purchase (for purchases over $ 25) or an even exchange for the product.
We also follow any manufacturer’s warranties.
You can make up to three No Receipt returns within a 45 day period.

Oh how I wish I remembered the guys name that helped me today. I was looking for a cleaning product and neither one of us could find it. He actually got on his personal cell phone to see if there was something comparable I could use.
That made my day because he didn’t have to do that. Great customer service!

I needed help finding a protein drink that wasnt at the store and the sales associate was like u could jusnlook it up for yourself. I asked if there was a manager onsite that couls assist me n she yelled Tatteana. This young girl with disheveled hair walks over n they start having a convo in front of me. N finally Tatteana asks the associate what she wants. The girl goes idk she wants you. Annoyed by the lack of good customer service I ask her if she can help me find which one of their stores carry Isopure. She looks at me like she’s dumb founded and scratches her head staring. Im thinking wtf. So shes like oh i need a computer for that. So i say arent you the manager dont you have a computer for that. N she looks at the associate n they start laughing. I was so upset cuz i felt disrespected. I just told her nvm I’ll figure it out myself.
Usually i experience good service at this Wal-​Mart. Maybe its just the night shift thats unhelpful.

Horrible customer service. Although the store is open ²⁴⁄₇ customer service closes at 8pm. And that time is sketchy because the manager on staff told me
10pm but later said 9pm. Regardless, Walmart’s website and Unilocal does not disclose this discrepancy in time.

Crappy store! I will never shop there at that one again. They have nothing better to do than watch cars out in the parking lot. If you park in the lot you need to stay inside the Walmart the whole time. If you leave to shop at another store, move your car! They have a tow truck contracted with them and will tow your car the moment you walk away from it. Another way Walmart tries to screw over people. Other Walmarts have never towed anybody before. They are willing to let you use there parking lot even though there’s are much smaller then lakewoods.

Lame, lousy Walmart. On 2÷1÷16 spent 25 MINUTES in checkout lane. Self check out was crowded, the quick lane was only open with ONE cashier, and then there were only 4 other lanes open, all around 10 people deep. Slow cashiers, and no one around to have them call a manager to open more lanes.
After 25 minutes they FINALLY opened more lanes. But rather than take the people who were NEXT, they just made it a free-​for-​all. Anyone just jammed the lanes. Cashiers had no consideration for us who were stuck in line for this RIDICULOUS AMOUNT OF TIME!!! Even then, all the cashiers were super SLOW. NEVER AGAIN. Thought we could stop here as a convenience, but hell we were wrong. Only reason I gave one star is because you can’t give 0 STARS. Manager on receipt says JESSE GONZALEZ. Well, he wasn’t managing anything at this slug store. This should have remained a Target.

When I first walked in I had forgotten how big this store is. It used to be a Target and was vacant for a long time. I was going to Winco down the street but was glad when this opened up. I don’t need to go to more than one store to find what I need, and that’s convenient with kids in tote.
Their deli needs a little bit of help. The fried/​hot food items in the display always look old and dried out. I’ve gotten stuff there to keep my kids from screaming bloody murder in the store while I’m shopping. But other than that, I wouldn’t just buy something from there.

Come On ! Really, did you expect this Walmart to be any different? No one cares about customer service, I think Lazy and no PR skills is one of their requirements on the employment applications. Lol
I came in to return an item they overcharged me on, they had 10 people in line waiting and one clerk working the return counter taking his sweet time. Mean while you got 6 employees running into each other not knowing what they should be doing, so I grab Yvette a Support manager who’s walking around and ask if she could have some one else man one of the other 4 stations atleast until the line thins out, and she gives me attitude ! Really? Instead of apologizing for the long wait.
Again, its Walmart ! Its not going to get any better.

Welp .
Where do I start ?
When they first opened this new wal mart I assumed they would be a nice addition to a part of town that needed some shopping and some jobs .
But now that I shop there I notice that most of employees are pretty much useless except for the fact that they welcome you by sitting near the cart area while on break which just looks terrible and gives you a feeling of being back in high school again. Wal mart needs to fix this by giving them a spot to hang out during breaks .
And then …
I purchased an iPad mini online and when I went to pick it up the store manager could not find it .cmon you are the store
Manager sir !! You should know every protocol and where everything is .
So I went to another wal mart on Carson and purchased one straight away. Now I thought I cancelled the other purchase but apparently upon receiving my wal mart statement I was charged for 2 iPads. The return was never processed at the original wal mart. So I have to go through the whole process of getting it refunded by wal mart corporate which can take up to 90 days from the disputed charge date. So we’ll see how this goes .
All this and the late night pallet
Dodging really sucks but I’ll give that to them since they are ²⁴⁄₇.

My wife went in for groceries plus this item.
Faded Glory Women’s Chino Capri Pants. My wife grabbed four.
.
My wife saw it online when checking other items to see if they were in stock at this particular store, a service which you are able to do through the mobile app. But when my wife went up to check out to pay for the item she was told that she could only buy one, per day, per family. It says nothing about a limit. But I was told «That in the fine print it clearly states…» etc… etc…
Who reads the fine print to buy anything at Walmart? I just feel if there is a limit it should clearly state that there is a limit. If not it feels like ‘Bait and Switch”. Lure customers into the store with one price but when they arrive at the store, it’s a different price or some other unforseen issue.
PROS: If it wasn’t for the deli, bakery, and produce department I wouldn’t give any stars.

I really don’t like going to Walmart, I’d had issues with how crappy their products are in the past at the Cerritos location. That will be a different review. Anyway I had sent my brother in here, to pick up some panty liners for me, and when he gave them to me, I noticed immediately that they were opened. WTF!!! And on top of it, the cashier didn’t take the coupon off the packaging and scan it. So now I need to go back to my local Walmart, and return this nasty thing that I’m pretty sure someone already took a couple of the liners out, and possibly touched them already. Ugh… and ewwww!
This is possibly why I prefer Target over Walmart. For one, I feel like Target is a lot cleaner, organized, and lot better than nasty Walmart. I would totally not recommend anyone shop at Walmart, if you have a chance, please check out Target. I know that some things at Target are 2 to 3 cents more expensive, but come on, it’s quality over quantity. In my opinion if I could go to Target over Walmart, I would. And if I could shut down all of the Walmarts, I would! It’s just wrong and gross if I go there, and I see their packaging is beat up.

Grand Opening day and what a pleasant surprise: Tons of friendly, helpful folk with some funny-​looking stuffed monster-​sized animals trying to photo-​bomb everyone; clean aisles and fully-​stocked shelves; clearly-​marked packaging; affordable and competitive prices; regular-​looking people; fast check-​outs; plenty of parking.
It won’t last.

24hrs to start. I really, really, really liked that we literally was greeted about 10 times while there. The first person, ok. 2^nd, 3^rd, 4^th. I looked at my husband like either this is a cult of a walmart or someone (management)is doing something right. I’m shocked how organized it is. How friendly they were. Elizabeth our cashier was really nice. Clean, (for now). They had their price checker thru the store. Others are missing or broken. All I’m gonna say is if this walmart keeps up their great job. I’m definitely a new customer here and the word will be spread. They give North Long Beach a better name. This place was Far from Ghetto. I LOVE THIS WALMART! Oh and both securities were hella nice. We went about 11pm. May 25^th. 2015.
Used to be Target before they relocated. I’m glad it’s a 24hr Walmart.
Oh ya, they charge for bags. FYI

Hurry while it is still new… because after a few months, it will be like the one down the street (busted and disgusted).
PROS: The folks here are nice and helpful. The store is well stocked and clean.
CONS: The parking situation sucks. The customers are a mix of decent normal folks and low lifes. Who pisses in a mens room while on their cell phone then walks out while zipping up???
A lil wayne wannabe reject with piss hands.
Be sure to grab a wet wipe on your way in. Just sayin’