Shelby’s Car Stereo & Alarms

inconsistent with service and business hours.

The congenial manager Jason seems like the coolest guy. Overworked? Always a good sign, and he says he is. Our appointment was exactly when Jason asked for it due to schedule.
Pleasant, affable, and yet the shop phone, easily replaced for less than $ 25. is an old landline. Hey, I like landlines! The buttons were stuck and dirty with grime beyond belief. It appears that the Shelby fellow who owns the business is one totally absent owner.
After promises and seeming totally pleasant, Jason never called back. Be warned: Any business, no matter how well-​liked previously, is giving you a SERIOUS «Red Flag» message with a broken phone and no heat for its frustrated manager. If Shelby truly treats Jason with such contempt & disregard, trust me, you’ll also get delays and promises repeatedly broken.
No manager, no matter how diligent, can compensate for a Shelby owner who just doesn’t seem to care. Worst business phone I’ve ever seen, and freezing cold (or too hot shop) as well.

I had to have the work they did for us a couple of years ago redone by someone else. I was told the wire they used was too thin. There was wire wrapped in electrical tape which I imagine took forever to do. About 15 feet at least, probably more. We could never really hear the radio so it was super frustrating. We spent about $ 1200 with them for the installation (we provided stereo etc). We took it somewhere else and they replaced everything they did for about $ 1400. It sounds amazing now (same equipment just reinstalled properly). Shelby’s was a total flop. Nice, descent people but subpar material and work.

I visited Shelby’s Car Stereo and Alarm shop to get my driver door and back door locks fixed. Shelby the owner was very professional from the phone conversation till the completion of the job. The problem was identified quickly and was fixed along as well. I have been checking different places since last few months but this place was the best price wise, service wise and professionally. Thanks to the Shelby team for getting my problem fixed. Highly recommended to everyone.

These guys are legit they replaced my windshield did tint made my windows go up and down faster remote locks stereo and helped my buddy troubleshoot some electrical problems in exchange for banana nut cake.
Not just stereo and alarm pretty much anything u want done to ur car. Fair prices and friendly service.

I was referred here by Enterprise Car Sales to get a backup camera installed after I bought my car.
It’s pretty cool, the actual screen is in my rear-​view mirror. It only appears when you put the car into reverse.
Anyway, they installed it and unfortunately, left a wire unplugged somewhere that kept my trunk from being opened by the button by the rear license plate. I called them, and Jason was really apologetic and promised to have a guy come out and make everything right. Within a week, he had a guy come out to my job in West LA (mind you, they are all the way in Long Beach), and fixed the problem within minutes, and even explained some of the camera features to me. Very friendly and nice guy.
So, anyway, I guess what I look for when dealing with things that have to do with my car is service I can trust, and I definitely trust these guys to do the right thing.
Thanks for the backup camera, I love it!

I had an expensive gps/​Sirius and backup camera installed yesterday. The installation was perfectly done and the radio unit itself was better than I expected (just need to master the nuances and controls). There is one caveat: when I started playing and trying out the Gps — the unit had a «home address» and several other saved addresses from Arcadia and several other addresses. Well the unit was new so how did they get the local addresses. I called the owner (Jason) and he said that he tested the unit but why so many addresses — like a «pottery barn» — one or two addresses but I counted more than 10 and that’s after I deleted almost everything on the GPS. He stated he tested the unit and it reiterates to me it’s a brand new unit. My mind was running wild: should I come back and have it taken out and replaced — but I was apprehensive since they might seem nice but with an expensive return — who knows what hidden havoc they might do during the installation. I feel to assuage me as a customer — the best thing he could have done was offer a discount after all — the unit might be new but it is an «open box» unit as I feel the number of addresses on the GPs tells me it was used before and if it was new — why the need for an anchor address for the home location was done, why?, when 1 or 2 locations can be good enough. Btw, I paid $ 1100 for the whole install and radio. 1 star because of this but let me reiterate they did a nice install!

I took my new used 2004 Toyota Rav4 to Shelby and Jason to upgrade the stereo system. They could upgrade the system to work with my steering wheel remote, which I opted not to do due to more parts to purchase. But Jason was excellent in getting me a great reasonable new system and one to work with my Iphone. He was great in listening to my concerns, answering my many questions, and spending as much time as needed with me to make sure I understood how to use all the features. Even after I left, he remained patient with me when I called for more questions. It didn’t take much time for full install, (I did go at a good time during the week) maybe an hour and both Shelby and Jason were great! Their tint packages are very reasonable as well. Personable, friendly, professional and patient! Hard to find these days!

The best way to describe my experience in one word is: EASY. I called ahead of time to see if they had any suggestions for my son’s 2013 Veloster, the back stereo speakers went bad (for the second time after Hyundai replaced them). Jason said they had replacements in stock so I brought the car over the next day. He said that he could have the car done in a couple of hours and indeed the car was ready to go. Easy, good work, inexpensive with great customer service. What more could you ask for?

This place may look old school, but they know what they are doing. I bought my Porsche 911 here to custom install a GPS into the dash– They got to work on it rite away & were very innovative with what they did– Price was very reasonable as well.

I took my Lexus Sc300 here a few times at this spot, the staff are very good on what they do! I would definitely refer someone too this audio shop!

Took my Mazda 6 in to have the back window «Re-​tinted» and my old tint taken off due to bad bubbling– they did an Awesome job! Customer service is done with a
If I need anything else done will go back to
them! I highly recommend

Just purchased a brand new car. as a female i thought i was gona get ripped off and get bad installation… these guys were amazing! Work is guaranteed and my sub sounds awesome… i was waiting for sumthing to come undone but it didnt…

This place is the sh*t. I’ve been coming here for about 15 years. The owner Shelby is super nice and so is his son Jason (Jason may be owner now). Always professional and the price is always right. Every car I’ve had gets taken here!

These guys are the WORST!!! Got auto windows and front locks put in back in 2005. It lasted a good amount of time. Had to go in there in May and have them fix the window that would get stuck when going up. Supposedly they fixed that and we asked for them to put in back locks. Cost $ 239. Went back in not once, not twice, but 3 TIMES! to have them fix the crap job they did. This time they said the motors were old and they would give us a deal for $ 300 for both… hahahaha!!! Why didn’t they see they were 9 year old motors and replace them back in May? They can take their motors and SHOVE ‘EM!!!

really awesome service. figured out what was wrong with my car after looking at for 5 min! all the mechanics I have seen in 2 years kept telling me it was my alternator. cut to 5 alternators and 2 years later all I needed was a battery isolator. 100 $ problem solved. will be back

This review is way overdue. I had an excellent experience at Shelby’s and wanted to share. When I arrives at Shelby’s at the end of may I was having problems with my current radio. Instead of just trying to sell me a new radio Shelby came out and took the time to look at my old radio and talk about solutions to the problem. This was something the previous three places I went didn’t do!
After explaining my options Shelby showed me radios that fit my needs as I explained them. Not just the flavor of the month radio. The new radio is awesome and is working perfectly!
The price was not only fair but more than reasonable for a radio of this caliber and installation. Installation took less time than quoted. I am very very happy with my radio and the service I received at Shelby’s. Highly recommended.

I installed my first car stereo by myself but had way too many issues. was hesitant about having my next car stereo installed, worried I’d get taken advantage of or would have to pay way too much. Found Shelby’s Car Stereo here on Unilocal,saw they had great reviews, so I gave them a call. A gentleman picked up, answered all my questions, and gave me a great estimate for the installation. Same day I went in to get my stereo installed and waited about an hour. Real friendly folks who were helpful and did a stellar job!
NO PROBLEMS, NO HASSLE!
Will definitely come back to get my windows tinted here. Highly recommend. Great prices, great service.

OK… So here’s the deal.
I have been here on a few occasions prior, to get car alarms and remotes, though it’s been a couple of years. So this weekend, some knucklehead /​crackhead breaks into my truck, rifles through the whole thing, makes a mess of it, and takes of all things, the power /​volume knob for my car stereo. Really? Are you kidding me? It’s a freakin’ factory stereo!!! So of course I go to the Ford dealer closest to work, head into the parts department, only to be told that Ford doesn’t sell them.
But, (and this is a big but), they referred me over to Shelby’s, of which of course I knew of…
So I stroll on in and precede to tell them of my predicament. The guy says «what kind of truck» and I tell him. He then asks, «is it here» and I respond «yes».
He pulls out a box of old knobs, walks out to the truck and proceeds to try them on one by one, until he finds the right one. He says they keep all of them off of the old stereos just for circumstances like this. Of course I thank him and ask «how much»? He says «no charge, buddy, that’s why we keep ‘em»!!! SWEET!!!
Believe me when I say, I now remember why I went to them back in the day… Great guys!!!

I have a stack of reviews to write — and I selected this one first.
I can’t address the negative review posted, however this is my new go– place for auto radio and audio.
I have been driving by this outfit at night for months. Of course it was always closed at night, however I wondered what kind of place this was.
Today, I stopped in for a quote. I had no intention of buying anything. The owner had the special Ford tool to remove the factory radio. He had to see what kind of antenna arrangement I had. I was super lucky, as the antenna attachment was in the right location for an easy install. The installation was extra nice, and I ended up with another small compartment for storage.
After all that was done, I asked about my old 6 CD player in the center console. Not a problem the technician removed it and now I have double the capacity.
The radio works great and my bluetooth paired on the first try. It also has a USB port for playing recorded music. I have a Kenwood 555, whatever that is. The amplification is more than sufficient to vastly improve listening to my tunes. I have to mention that the technician spent all the time I needed to learn the system works of the radio. It is an extremely easy radio to function and the display at night is killer. My old multimedia radio of years ago was so bright that it interfered with my night driving. This one has the correct amount of night illumination. bight enough to clearly see the functions, but not glaring or distracting.
I thought that the price was more than fair.
I am thankful to have found a trustworthy competent dealer in Long Beach.
Updated 12/​06/​2013. The AM radio is exceptional. My old radio had poor AM reception and I was unable to listen to most stations at night. This one plays clear, and it fact clearer than my home radio. The base frequencies are now tight. Has sufficient power to play my music distortion free.
Road Trip in the making.