Macias Plumbing & Rooter

Nice guy great help easy to talk to you over the phone all around down to earth person not trying to screw you over at all.

Ros came over yesterday (Sunday) and was able to quickly clear my main line of lots of roots. He arrived a little before the scheduled time and did a great job! Will be calling him again the next time I have any issues.

Ros is everything a plumber should be – genuine, professional, timely, and efficient! Not to mention, services at an extremely fair price.

On Thursday, November 12, 2015, an inspector with the California Energy Upgrade program detected two gas leaks at our home: One in the furnace unit in the attic and another in the clothes dryer gas line inside our garage. I immediately called Ros Macias at Macias Plumbing & Rooter. Ros was busy, but he promised to arrive within the hour. Less than an hour later, Ros arrived and went straight to work, and he quickly repaired both gas lines. While he was at our house, Ros also repaired a shower fixture that had been leaking badly!
The next morning I smelled natural gas outside our garage. I called Ros at 7:00AM, and he responded to our home in less than half an hour. That is true emergency service! Ros confirmed that his prior work was not leaking, but he discovered that a buried gas pipe was badly corroded and leaking gas. Ros dug up the soil around the gas pipe and worked hard to locate a section of solid pipe to install a 90-​degree elbow and a length of brand new pipe. Ros eventually called a second Macias plumber to assist him, but he was able to complete the repair despite the extremely poor condition of the existing gas pipe.
We are grateful to Ros Macias of Macias Plumbing & Rooter. Ros is knowledgeable, friendly, and honest. He will explain the problem and all available solutions and prices. He will not over-​charge. Ros expertly repaired our leaking gas lines, and by doing that he improved the safety of our home. Had the leaks not been discovered and repaired, we would have been unknowingly living in a very dangerous environment. We now have peace of mind knowing that Ros Macias is our family plumber. Put the name Ros Macias and his number (562) 522‑1278 in your phone today!

Responded promptly on a holiday. Polite, professional, explained what was going on the entire process. Ros crawled under my 1925 historic home easily. He was thorough in evaluating the situation. I’ve heard horror stories about roto rooter companies and was relieved that Ros and his company cared about doing the work at a fair (even inexpensive) rate. This company went above and beyond the call of duty to help me and I sincerely appreciate them.

Every time I call he cannot come out (except for the first time), even though the hours says he does late night (3x), and then he doesn’t return phone calls for other services that are not emergency (2x) and doesn’t stand by what he said at the first visit. Very disappointed and frustrated when he lives so nearby and will not help a family out with little ones and backed up all over the house!!!

The plumber came in a timely manner and fixed almost impossible fixed with my corroded pipes I’m very pleased I will be using his services in the future

What a guy! My husband called on a Sunday morning because our water heater wasn’t working. The plumber couldn’t come out because of issues with his truck but was willing to explain to my husband what needed to be done and how we could do it ourselves. I had hot water again within a couple of hours thanks to Macias Plumbing!

I searched for a local plumber through my number one resource, Unilocal of course. I scheduled 3 estimates. I needed all the plumbing done in what would be our new home. The house was in bad shape so it was completely remodeled.
Ros came across as a down to earth guy, who you can trust. My biggest issue with the contractors is that they all seemed a little shady. I felt like Ros was a neighbor helping out on the whole project. He was both extremely knowledgeable, and his price was fair compared to the other estimates. We chose Ros to be our plumber.
We hired Ros to do a lot! He installed our gorgeous Farmhouse Kitchen Sink, one bath tub including fixtures, one shower including fixtures, two bathroom vanities including fixtures, two toilets and the water heater.
He worked extremely well with other contractors, with our time line and stayed within budget. He made suggestions along the way of needed or optional updates, his experience really kicked in over the course of the project. He knows plumbing extremely well but his knowledge of remodeling and other trades is what put the icing on the cake. All his helpers were always pleasant.
We worked with many contractors on this project but Ros is the only one everyone asks about and remembers. He’s a great guy.

Horrible, horrible company. I called on a Saturday morning for a broken water pipe. He said that he would come at 9am for a complimentary estimate. A few minutes later he texts me to say that the minimum service charge is $ 300. I text him back to confirm that it is a free estimate. He calls me to say that there is a minimum charge.
I told him that I would take a free estimate and then if he performs service I would pay for it. He raises his voice and says that he is going to take another job from a paying customer. I hung up the phone. He texts back that he’s sorry.
This is in response to Ros’ reply. The story that your nephew gave you is untrue. I told him everything that was going on including the fact that the management company had been unable to be reached. Your nephew then said that he would come out for a free estimate, and that after the quote was delivered if I wanted I could pay for his service and then get refunded by my management company. I agreed.
Then, probably 15 or 20 minutes afterwards he texted me that the minimum charge was $ 300. I suspect that this probably came free you, by the sounds of it.
He totally changed the arrangement we made and when I reminded him about his promise of a free quote he began to get animated on the phone about how he was going to go to another job that actually paid. I hung up on him at this point because I don’t deal with unethical people who go back on their word. You guys have good reviews, who knows if they are legitimate or not but the public should know about how your nephew, who was acting on your business’ behalf at your request, treats potential customers.

This evening we discovered water backing up in the shower, and water running onto the floor when we flushed a toilet. Clogged sewer line! I called Macias Plumbing at 5:50pm. Ros answered the phone, and he told me that he was headed to a non-​emergency call. Ros called me back and said he would be at my place in 30 minutes or less. Ros arrived at 6:20pm, and he set-​up his equipment near our outdoor sewer clean-​out line. Ros snaked the sewer line, and the standing water receded within minutes. Ros was professional, friendly and efficient. Also, his quoted price was reasonable — especially given his rapid response time. Plus, he spared us having to spend the night at a hotel! We couldn’t be happier!
The next time you have a plumbing problem, call Ros at Macias Plumbing & Rooter. You will not regret it!

Ross came to fix the pipe in my patio, it was a small leak, he end up broke my whole pipe, let me hanging without no water, I was not able to cook, clean and do anything for whole Saturday. He promise to be back in ½ hour (needed some tools which he did not have, what kind of plumber do not bring supply) but did not show up, end up calling other plumber who finish the job in 15 min. he was incompetent, foul mouth, use lot of F word, do not trust the guy at all, he is worthless.

Kitchen sink got plugged 2days ago tried DIY and turned out to be a little complicated job.
I called Ross this morning and he was able to come earlier than I expected. He was neat and did an excellent job.
I would definitely call again if something else goes wrong.
Five stars to you Ross.

Awesome guys, works very well and reasonable prices. Unplugged the toilet very fast. Clean.

Ros was amazing, responsive, professional and a good listener. We had just put in wood floors at my Mother-in-Law’s house and needed to hookup the washing machine and dryer again. I was starting to put it all back together when I ran into a brick wall with the washing machine’s discharge hose. I decided to call in a plumber from around her area, went on Unilocal!and called Macias Plumbing & Rooter, Ros answered and was on another job but patiently listened to my situation and vowed to be there within the hour after he finished the job he was on.
True to his word he showed up and assessed the situation and started working on the job, on a Saturday afternoon. Ros hit the same brick wall I did and mentioned to me that the job may become a bigger if he couldn’t fix the discharge hose problem. This is where he is so humble and gracious, we brainstormed together and came up with a solution, which he executed and performed like the pro he is, saving us from falling off the cliff of plumbing hell. All in all what a great experience at a very reasonable price. Ros and his company are on my list of honest plumbers to call when I need a great plumber. Now I need to find an honest, reliable and reasonably priced Electrician.
THANK YOU ROS!!!

I needed a line to the ice maker installed and I called Ros because of the reviews here.
He was prompt, friendly, courteous, and knowledgeable. There were unforeseen problems during the installation and it turned out to be much more work than he quoted but he was willing to stand by the insufficient quote! I was so surprised by this! I will definitely be calling Macias plumbing for all my future plumbing needs and I will recommend him to everyone I know.
Use this guy he’s awesome!!!

With no drain stopper in the tub. it was only a matter of time when something would go down the drain and clog it up. And sure enough a small bath tub went down the hole this weekend.
I found Macias plumbing with a lot of great reviews so I decided to give them a call. Rosendo took my call and I was surprised he was even available since it is labor day. He was here with in an hr like he had stated and after assessing the situation which was the main pipe being clogged he got right to work. It was not an easy job because the toy was pretty big and stubborn to flush out but he got it done.
He was very friendly, punctual and professional. His price was very reasonable and I will definitely be recommending his plumbing services to my friends and family.

I had quite a bit of a situation last Saturday. My kitchen sink just started to overflow on to the floor. I was freaking out. The ppl who own the condo I’m renting we’re unresponsive. So I took to the penny saver… Oh man that was a waste if time! I called at least 8 numbers (for guys who were probably unlicensed) and no one picked up! Well one guy did but he sounded creepy lol
Then I decided to stop being so cheap and checked out Unilocal.I saw some really great reviews and noticed they were local. I called Macias Plumbing at 1:02pm and Ros was outside oft building by 2:38pm!
I don’t remember how long it took but I do remember he worked hard and was very cordial. He got all the standing water out with his wet/​dry vac and cleared the problem with the pipes. I am very happy and I completely recommend Macias Plumbing!
Oh I forgot… the price was very reasonable for a Saturday job within an hour and a half my initial call. And I think the World Cup was on too lol

Excellent service!!! Called on a Saturday and he was at my house in 30 minutes. I absolutely recommend this plumber!!!

Fast service,
friendly,
always smile,
Called the rescue plumber. Ros. Was the technician that came to rescue my Restaurant, it didn’t take him long to see what causes the problem. Then He took out his 120 foot long snake machine and went to work. Next thing you know all the water from every drain when down the sewerage pipe. All and all the the service was fast, and the price was reasonable enough for me to call him back again in the near future. Thanks again Ros.