Comfort Inn & Suites Near Long Beach Conv. Ctr

Loved it, Staff was helpful, kind and friendly, and the inside looked really nice!
The outside doesn’t look all that great and my boyfriend was looking at me like «um. what kind of place did you book us.» but as soon as we got inside his thoughts immediately changed. We are both a couple of nerds that spend a lot of time on the computer, so the free wifi was a plus!
unfortunately, while we were there, the entire block suffered a power outage– and although it wasn’t the hotels fault, they took about $ 25 off of the room price.

This is always a great hotel for me. THE Family That Runs This Place Are THE Nicest people! Rooms are clean and nice. I’ll come back again.

Had a very short stay here a few nights ago. Arrived at midnight after driving from Nor Cal for several hours. Had already been to several properties to find either no clerks or too expensive. I was exhausted and just needed to sleep, Jamie at the front desk could not have been more helpful however, I was floored by the price…$ 173 on bill… I barely even pay that much in Tahoe. I was clearly desperate but I thought he told me $ 135. The property s not sleek or snazzy but has a cool old-​fashioned vibe. Rooms are large (maybe that’s why it was so expensive), and bed/​pillows are very comfy, clean. Breakfast was not great — strange yellow round flat discs that were supposed to be eggs, waffles and other usual stuff. Very nice lobby, breakfast area. Getting around property was weird — some doors would lock you out. I didn’t have the experience of other reviewers of bums and such. Those people have obviously never been to down Downtown Long Beach! I also didn’t mind the stairs. I would stay here again for a much lower rate and eat breakfast elsewhere (the next night I was at a much nicer place for only $ 105…only wish I’d stayed there the first night too). Overall, fine establishment, customer service, property/​amenities/​room are clean, comfortable, pretty. Just way too expensive for area… especially after reading one reviewer got a jacuzzi room for same price I paid for a regular room.

Our room was big, the furniture is nice, cable TV. The room and bathroom was very clean, the towels arranged with much care in decoration, pretty. The sheet was clean and soft, the mattress is good. The Internet is free and fast. Good breakfast.

Staff were super helpful and rooms large and clean, upon check in my room tv did not work, it was fixed in minutes.
Downside is the plastic window shutters, tgey do not work and leak bright light into the room, in my room which was on the 1^st floor there was an ant problem, ants running in the shower /​bathroom

To advertise this motel as being located «near» the convention center is, in my opinion misleading. In NO WAY will you be in the touristy side of town, which will be painfully apparent upon your arrival. You still need to take the freeway to get to the convention center.
We arrived with our reservation in hand for a room with two queen beds; however the only room they had available was handicapped. Which meant the showers had only a curtain and a drain on the floors. With a family of four that mean it left quite a wet mess to mop up with our extra towels after each shower.
We discovered a stain on our comforter and wondered if they even bothered to change it out since the last customer.
pros: refrigerator and microwave. Makes it convenient to bring your own food and snacks to save money on your trip.
Breakfast is included in the price. Generous amount of food available, and not all carbs either! We were pleasantly surprised at how fresh the food was, including a make your own waffles that includes pouring fresh batter into the waffle iron. Eggs, pastries, yogurt available as well.
cons: the area surrounding is sketchy. As we were exiting the motel we were treated to the scene of a homeless guy stopping to pee in the hedges in front of us.
Another con is you have to get up EARLY to get your complimentary breakfast, which begins at 6:30 — 9:30. Otherwise you’ll wait in a line.
The woman who checked us in, was professional and always wore a smile even when the customer in front of us was giving her a bunch of sh*t.
The young man who checked us out, was a different story. Could barely be bothered to look up from his phone to acknowledge us. Not a single thank you upon leaving.
Not great, but not terrible. Overall, it was DEFINITELY not worth the price. Only reason for the $ 140 was that it was Long Beach. If I’d known in advance I’d have saved up and gone to a much nicer hotel near the Aquarium!

With hotel reviews it’s hard to say much that hasn’t been said in one way or another. So I will shoot from the hip and tell you my story…
I arrived at 9:30 am due to a scheduling mishap with a car dealership.
I have a broken leg, I was probably cranky and I know I practically looked homeless as I entered the hotel, and really I should be at home. I did have a reservation I made over the phone, the night before, The front desk clerk who happens to be the manager (Myrtle) was very gracious offered me beverages, while I waited and apologized over and over that she couldn’t get me in to my room early. I was very happy she was trying to get me in to a room early and honestly the effort made me feel welcomed and appreciated. She offered to retrieve my bags for my car and pull my car up to my room once she got me checked in hours early, I was blown away by her customer service and when I looked up and saw her name on the wall I felt humbled. Here was a person being kind and providing service worthy of a 5 star resort and I booked this hotel thinking long beach area was not great… and the people wouldn’t be what I am used to.
I booked a jacuzzi suite. Only $ 131 and you have a two person jacuzzi and 50″ flat screen. Pretty awesome room, not great views, beds are great, service is great. The area is very decent compared to most parts of LA and 909. I really enjoyed my stay!

I had about 40 people staying at this hotel prior to a cruise that the group was going on. Many stayed several days prior to the cruise enjoying the area and tourist sights. I must say that everything about our stay exceeded our expectations. From the cleanliness of the rooms to friendliness of the staff and management was expectational. The breakfast was great and stayed well stocked. Many of the group drove to Long Beach and used the park and cruise package that the hotel offered. The taxi’s were waiting for us at the time we requested and we were picked and taken back to the hotel without any wait. I have used other park and stays at other properties and I have never experienced the ease as I did at Comfort Inn and Suites in Long Beach. The staff never stopped making sure that our every need was taken care of and made us feel like family. This was the 2^nd year that my group used Comfort Inn and to our surprise they greeted us by name when as we arrived, wow! I can’t stay enough about the staff. I believe this property must be a great place to work because it was all the same familiar faces as last year and they all act like they love their jobs. We will return again next year and I would recommend this hotel to anyone without hesitation.

NO ELEVATOR! I wish someone had told me this before I booked this place. We had tons of bags and had to hand carry our own luggage because there was only 1 person working at the front desk and no one else to help.
Otherwise, it was a perfectly nice and pleasant place.

This is a very friendly place in Long Beach with a clean lobby, breakfast area and conference room.
The staff is gracious and attentive as well as service oriented. I was attending a class there and arrived early. Greeted by smiling clerk Carrie (I think that was her name) I was invited to get some coffee and something to eat. I did take her up on the coffee offer but noted that their continental breakfast includes oatmeal and waffles. The waffles smelled like cookies baking and the breakfast area has it’s own cheerful attendant as well. Everything was tidy and super clean and there is plenty of comfortable seating.
The conference room is well lit with large windows facing the pool. It’s spacious and filtered water and cups are provided. There are both a very clean women’s and men’s restroom In the conference room as well. When I went after the class to see if there was a mail drop close by, the new clerk kindly took my letters and let me know they would go out the following morning. Again, just as friendly as I could have ever wanted.
I didn’t see the rooms nor do I know the price. It is a budget chain but if you are looking for clean, comfortable and with service from employees who seem happy to attend to your needs, I would recommend this hotel.

Bed bug bites all over staying in room 127 of this hotel for one night. Cleanliness is apparently not their forte.

Sad, pathetic excuse of a hotel and customer service… the only loyal guy was Christian (you are way above that place you could do so much more)
I needed a safe place to stay and over the phone sounded wonderful… not knowing the area I trusted the management and they were willing to work with me (so I thought)
Needed a long term stay since I was going to school for about 5 ½ weeks and wanted someplace safe well lit and just feel comfortable…
Sorry to say it’s right next to a bus stop where it’s crowded… teenage kids just extremely close to the cars in the parking lot… homeless ppl just waltzing through the parking lot and into the hotel even (the management even admitted this)
I was so scared I didn’t even want to get out of my car…
I kept communication with the hotel I was on my way etc and when I told them I was very sorry I don’t feel comfortable or safe… they were like well we have ur cc info we’re gonna charge it…
I called several times… showed my face and tried to work out the detail…
No call backs
No receipt for what they charged me
No email
I showed up three times and spoke only briefly to a mgr who I just didn’t get or even believed anything she said how sorry she was… kinda the shrug off
No acknowledgment what so ever they just take the money and don’t give a hoot… honestly I’m all about customer service… and with no acknowledgment that I’m upset and want an explanation and of course refund I don’t get anything.
So to the management of this place you guys are frauds and take advantage of a woman trying to go to school and rip her off bc u feel its alot of work to enter information into a computer for a reservation (don’t sprain a finger now) and she didn’t feel safe and felt lied too…
you guys have only one guy you prolly don’t even deserve or even pay enough for what he does but what he has… CUSTOMER SERVICE skills!!! (To Christian you did what you could do)
I would not stay here or even recommend it just bc I was treated like scum and they had my cc info and charged it up… bc of their tiny policy (which I know for a fact they can do what they want with authorization)(got this info from the customer service # which they were even more helpful… but mgrs got better things to do and rip more ppl off)
Just is terrible terrible terrible awful very upsetting and hope this place goes under and no one stays here…
This place upset me so much… I’m still angry and its been two weeks (still supposedly w waiting for a call but that was said last week)
So again HORRIBLE Terrible SERVICE… so cheers and enjoy if you wanna get ripped off, jumped or homeless ppl looking into ur cars or coming in and out of the hotel…

Clean, comfortable, nice rooms. Felt fairly safe, however there was the almost constant sound of sirens and helicopters from when I got back to my room in the evening until midnight all 3 nights that I was here.

Surprise oasis of comfort in a economically depressed area. Nice little gem of a hotel. Clean no musty smell nice landscaping. Our suite was roomy and fresh.

Not the best place but its alrite. Free breakfast and wifi. Its old but still good cant complain when its so cheap. I love the 50 inch tv in the room!!!

Overall the hotel was pretty clean, with small quirks (water wouldn’t fully drain in the shower, TV would cut out.). But it had a nice pool and I felt safe at night.
However the reason why I’m giving it three stars is because I reserved our room online for 3 days at $ 106 per night (according to their website). When I get to the hotel to check in, they presumed to argue with me about the rate stating it was $ 116 instead. I know it doesn’t seem like much of a difference but it was a clear bait and switch going on with this hotel.
If you plan on staying here, make sure you print out the price so you won’t get jipped when you check-​in.

Walked in without a reservation, engaged the desk clerk to ask for a room, phone rang, clerk says excuse me and answers it, describes a room to the caller, writes something down, hangs up, turns to me and says he just gave out the last room.
I protested that I was there first and would have gotten the room if he hadn’t made me wait while he took a call from the phone customer who should have been in line after me.
Sorry, he said … Nothing I can do about it.
May Comfort Inn become the bed bug king of the world forever and ever.
Geez.

Great family spot. Very clean, staff exceptionally polite and helpful. Crib available. One of the prettier Comfort Inns on the inside. Only drawback is no elevator to get to 2^nd floor but they’ll help carry your bags for you.

This review is written from the perspective of using this hotel as a «Park and Cruise» hotel for a 7 day cruise. When taking everything into consideration including price, location, room, breakfast, transportation and hospitality, this is definitely a 5 star. We paid about $ 175 for Saturday night and parking during the cruise.
Okay, so it’s not the best part of town… is there a good part of Long Beach?!? I really don’t know! If you get closer to the airport and signal hill, if there are any hotels over there, that seemed to be a nicer area. I would not go walking alone once it starts to get dark. Fortunately, there’s quite a few places to eat within 2 blocks. Shout out to Los Compadres which I will review on their listing… and it’s not within 2 blocks. We walked to El Pollo Loco for lunch Sunday before leaving for the cruise.
ALL the staff were more than accommodating. The rooms were pretty large as were the bathrooms. All room access is inside the keyed courtyard. Plenty of parking and they encourage you to park within sight of the front desk so they can keep any eye on your vehicle throughout the week.
The breakfast is in the middleground of included breakfasts… they do have hot stuff but I’ve had better… and I’ve had much worse. When we got back to the hotel he following Sunday morning, they offered us breakfast again.
They use Long Beach Yellow Taxi (LBYT) to get you to and from the cruise terminal. They will even ensure you get the appropriate type of taxi (Van, etc). There’s no haggling or exchanging of money with the taxi. When we got back we didn’t even have to walk over to where all the other transportation was… just outside the terminal was a little stand specifically for LBYT… hopped into a van and ten minutes later we were back at the hotel.
If you’re ok staying at the Queen Mary, it’s about the same cost. We have two young boys who would probably tear up the joint… so we thought it would be better to skip the QM.
Overall we were very pleased with our choice.

Hm, ok, here we go…
Rooms:
Large and spacious, fridge and microwave no extra charge. Couch and living room area (+) very cool looking. Downside creaky floors and kinda smelly.
Location:
Decent, off the 405 and close to late night fast food, down side the residential area behind the place all have bars on their windows… BARS! (this insinuates that there is crime, see back to the future 2)
Price:
Under $ 100, can’t complain it has free wireless internet that works great and it has a breakfast… done and done.
If you need a place to crash because you’ve just been evicted, kicked out, or are drunk and find yourself here, enjoy a night (or 2 weeks) at the Comfort Inn Long Beach.