Peters Appliance Service

Tried to use them — made to 3 calls over 2 days — left VM twice — now 5 days later and still no call back.
Simple repair for them really as all I needed was new belts on Washer and dryer.
One star because I tried to give the local guy some business and he/​she didn’t want my money. So I spent it elsewhere.

Awesome service Joe came by to deliver and install our new stove. He was very professional and answered all of our questions. It was definitely nice to meet someone that cared a lot about customer satisfaction. I am glad I found a appliance service company that I can call on for future deliveries and maintenance.

This company should stop wasting customers time and go out of business I had an appointment scheduled through a third party warranty company and they did not even contact me once. I now have been put in the position of having to cancel the warranty and hence the problem that Peters was supposed to look at is now considered «pre-​existing» to a new warranty company and will not be covered. So, if you want someone to cost you several hundred dollars by not bothering to call or show up, then by all means schedule an appointment with these people, who apparently do not live by the golden rule and must do this as a hobby.
They should not accept contract work if they have no intention of doing it. All of my incoming calls are logged and they therefore cannot say that they tried to call. They are supposed to call to schedule repair within 24 hours and it has been 4 days… this is a long time when they still have to come out, diagnose, order parts and then fix it. In sum, they don’t live up to written contractual performance requirements. It is that simple.

Had an issue with our electric dryer… came out the next day, troubleshot and repaired at a very reasonable cost, in less than an hour. Friendly, responsive… great experience.

I would highly recommend Peters Appliance. We have used him twice now, and he has been able to come out the same day we called. He’s pleasant, professional, and super-​efficient. We will never call Sears again, and wait days for an appointment. I would much rather support a local member of our community, especially when he’s able to provide such superior service.