Artistic Stone Works

Good doing business with them from start to finish without a glitch. They go above and beyond! Everyone that has seen the counter top and tile work comment on the good workmanship. If you are getting new counter tops and back splash check this place out.

This is a pre contract review as we haven’t signed yet. But it is a customer service review. We have been getting quotes from several granite contractors to install a new kitchen counter top.
Contractor #1: Romancing The Stone. Stopped by their show room and spoke to the manager. He took my information and said he would forward it to the owner to come and measure for a quote. After several days I finally got a call to set an appointment.
Contractor #2: Alied Tile. Called and Rick came out the next day. Very nice to talk to. He said someone would email us a quote. Four days later after calling to check on the progress of the quote we finally got it.
Contractor #3: Artistic Stone. Called and Sean came be the next morning and had we a quote that afternoon.
Artistic Stone wins the pre contract customer service prize. The prize will be a contact to install our countertop.

This is not your average review as the work hasn’t even been done yet. But I definitely think there is something to be said about first impressions. I put my inquiry into Artistics website about new kitchen countertops and literally 3 minutes later Sean called me. We had a detailed phone conversation where I let him know what DIY things we wanted (our own demo, own backsplash) to do and I was expecting the typical salesman bologna to try and talk me out of it so they could get more money but he was totally cool about it and understood why, let me just say right here that’s what sold me! We determined were basically neighbors, so he came by on his way home WITH samples a couple nights later! He explained the history of their company, how they’re a small local business (like us, were business owners too) and their integrity. Honestly though I already sensed this based off our first phone call! Were to get our bid tomorrow and I can’t wait to start working with Artistic Stone Works! I’ll definitely be back to review once our work is done with pictures!!!

Greg and his team were great. I have had my fair share of bad experiences with contractors and this was one of, if not the best, experiences that I have had. I have pretty high standards, sometimes too high, when it comes to customer service. In short, this was a pretty big job which called 4 over sized slabs. We ordered a fairly busy style of granite, Normandy, which was pieced together with great precision and planning. They went above and beyond in all areas and I would recommend him to anyone asking for this type of service and will be using him in the future.

Fabulous work– exceed our standards. Quick and clean install. Was with us step by step through the whole process. Beat prices of Lowes and Home Depot by thousands. (yes, thousands). Could not beat the customer service. Beat my expectations.