Jack-In-the-Box

I’m not too happy with this jack in n the box location. This man working in the drive thru just took my $ 20. And then told me I never gave him any money when I did and he owed me $ 9 back. i know he pocketed the money.

I visited this location on August 18^th with my son, and our cousins. The person taking orders at the register was a man named Shaka or Ronnie. I have to say we received the best customer service I have ever received at a fast food restaurant. When we walked in he greeted us with a smile and a hello and that is so rare these days. My cousin is pregnant and she forgot something at the counter and he brought it to her. He was very pleasant with all of the customers and that made our dine in experience at a fast food establishment a great one.

I’m actually shocked this location has so many low reviews. This is the friendliest jack in the box I’ve ever been to. The employees are always in a good mood, and start up a conversation. They also never get my order wrong. Kudos to this location!

I would have just called to complain. But since the phone number they has listed goes to a fax machine, Unilocal it is. Almost nothing is more annoying than when someone pretends to be busier than they actually are. Talking at lightning speeds to me through the drive through speaker is not really going to get me in and out any quicker than if you would just talk normal and be aware of customer service skills… Ordered an Iced mocha and 2 breakfast sandwiches… so…aren’t ICED mochas supposed to have ICE??? Yeah, no ice. So, the girl who practically through my food out the window to me so she could continue to pretend to be busy (no line in the store or in the drive through) also forgot to give me a straw… so I sat in the drive through for a good 2 minutes more before she stopped pretending to not see me, and guess what… she through the straw out the window too. Screw this place. The store near downtown Livermore has much friendlier and ACCURATE service.

Jack offered good service
eats: blazing chicken sandwich (4.49)
–new item, price not listed, tried it, good tasting but pricey
–thin fried piece of chicken meat, white cheese, ghost pepper sauce
tomato, jalepeno.
–hot but not very hot.
wouldn’t order again unless cheaper.
service very good, über friendly cashier

I almost ate at this jack in the box this afternoon. I went to use the soda fountain and noticed a thick build up of bacteria above the dispensers and on the side of the machine,
I took pictures and sent them to the Alameda county health department .
I threw the food away and did not eat it. If they can’t properly sanitize a drink machine thats in public view. I imagine they do not clean what cannot be seen by the public.
Disgusting.eat at your own risk…

1) Went to Jack In the Box around 1:00 AM. Saw a move in Dublin and my wife and I were hungry so we decided to grab a snack.
2) Got home and found a long hair in my chicken sandwich.
3) Called them and asked to speak to a manager. Lady on the phone tells me she’s the manager. I told her about the situation and she said «oh yeah, so what do you want me to do?»
Eat at your own risk.

Stop by here usually in the early morning time, 2am-​ish. Dining room is now open 24 hours. One time I asked the employee if he could make my burger fresh, «no microwave please» i asked. his reply? «We don’t have microwaves». Fuck you, i thought. Received a «fresh» burger in my hand in a little over 2 minutes. Why do some of these places refuse to cook a fresh of the grill food when you ask them to?

The reviews scared me to eat at this joint, but my family wanted to stop by. I only ordered onion rings with ranch dip. I mean, can you really mess up on onion rings? They tasted pretty good. Other than that, the family seemed pretty well fed and satisfied. The place was pretty quiet, and looked clean.

I guess I’ve managed to hit the place on their better days/​shifts. Done both drive-​through and walk-​in and eaten there. My labyrinth of odd modifications to the menu are usually completed without drama, and when it doesn’t quite go well, it gets fixed quick.
The soda fountain also has the oddball Fanta flavors (strawberry soda — find THAT somewhere else in three tries or less) is a nice treat.
That said, I still check the order before I leave the end of the drive-​thru lane. Not so much a JIB issue, really… I guess I can be really impressionable, and the Joe Pesci line in «Lethal Weapon 2» about what they do to you in the drive-​thru stuck with me.

Me and a friend of mine decide to hit up this jack last night, why I dont know they suck we all know they suck, but we were already on vasco and anyone who knows livermore know’s there aint much around down that way as far as fast food past midnight or so, so anyways we decide to go, mind you the whole place is lit up with open sighns and drive thru open sighns, the works, anyways as were pulling up to the drive thru, we had to stop ubruptely because there was a table in the way of the drive-​thru, crazy right? at first we think it’s gotta be an accident, then we look inside and of course we see a whole table of workers all hanging out at one table some laying down on the benches other’s eating, shooting dice, naw I kid but the rest was true, so I’m about to get out and move it when one of the workers creeps up from behind a car near the entrance and before I can even get out he say’s there on break, say what??, so I asked so «your all on break?»
«oh ya all on break» ok whatever so we back out and tried to hit up taco bell of course knowing in the back of my head they were closed, by this point we were pretty mad my friend used to work at this same jack-​in-​the box they take breaks in shifts so this situation doesnt happen. So we decide oh well we will just make a complaint, but wait hey let’s get pictures of the table in the way, yes of course proof, so I hop out and try to get a pic of the table blocking the drivethru with the drive thru open sighn on in the background couldnt quite get it but between my android and his Iphone we got sum good pics showing these people’s work they put in just so they wouldnt have to work, at this point same guy who told me about them being on break walks out telling us we can’t take pictures it’s cool we already had what we needed to send to corprate, so we start to drive off and get to the street were my friends getting his last drivethru open sighn pic when we witness a red mustang pull up, well he must have known the secret code or something cause he waived and they came and moved the table for him, so still being hungry we pulled in behind him, he must have known them or something cause they had his food to him hella quick, while we sat and waited and waited and then we waited alittle more all the time watching them make every little bit because I was so nervous of some spit, and why should I have to worry even though I did, I did nothing wrong but try and make these people do the dang job there paid to do, and I would love to pull into a drivethru when it says it’s open and have it actually be open for once is this to much to ask America??? oh and I do agree with alot of the other post jack in the b should make speaking english a requirement for working at there restraunt’s. thanks for reading oh and the food was mediocre at best but after the whole experience I almost wasnt even hungry anymore.

kinda scary in here… the place reeked of amonia… on one hand, i am glad they clean but i thought i was going to pass out from the fumes!

Can these people ever get my order right? The last 2 times I came in here, I ordered a #5. I received a totally different meal both times.
Enough said.