Uptown Pups

Julie hand-​pulls my Cairn to perfection and… he LOVES her. I’d say more but I think I’ve said it all. Go there.

Julie Rosa is amazing! She brought my terrier’s coat after she had been shaved months before. After just 4 strips, she has delivered a new coat! She’s efficient and affectionate with our dog. I could not be more thrilled that we happened upon her.

So glad I found this place. I have a rough coat jack russell that I wanted clipped and trimmed up. She came out looking just perfect with a summer clip but left her eyebrows and beard so she still had her expression. I am just not sure they are taking new clients but was really happy with my grooming results

After patronizing several other dog groomers, I was drawn to a web article indicating that Uptown Pups was rated No. 1 out of 82 in the 2014 Denver A-​List.
My wife and I were excited about the possibility of finally finding a groomer that could professionally execute the grooming of our two shih tzus as instructed. During our first trip to the business, we were pleasantly surprised at the overall cleanliness and smart open design of the space. You could see all dogs being groomed and the dogs awaiting their appointments. Our groomer, Julie Rosa, was very nice and professional during our first meeting and discussion regarding our dogs’ grooming needs.
The first grooming of our shih tzus went well. The subsequent groomings left a lot to be desired. After Julie forgot to shave the underside of our puppy who was soon to undergo neuter surgery, we called her and reminded her. To her credit, she admitted she’d forgotten to shave our puppy’s underside. We brought him in and she completed the grooming. After that episode, my wife prepared a written list of instructions related to the particular needs of each dog believing it would make it easier for Julie to perform her job. Even with the specific written instructions, subsequent groomings were very inconsistent. Specifically, hair was cut unevenly over the entire body and around the eyes. Ears were not cleaned and nails didn’t appear to be trimmed… Not the kind of results I’d expect from a «master groomer» which she so often crowed about.
It was about the time of the fourth grooming when we questioned her about the inconsistencies, and if we could bring the dogs back to be «finished.» She politely but very curtly told us that «she could probably never meet our expectations and that we should find another groomer.» She also offered a lot of excuses. Remember, this is the first time we complained and she promptly kicked us to the curb.
Clearly, her photographs reflect a talent to groom dogs to «show dog» quality. Unfortunately, I guess our dogs were not worthy of that level of attention and professionalism. I’ll take her advice and you should too… find another groomer.