Grease Monkey

Had to point out twice that low oil did not reset after 100 dollar oil change.. took them 1 hour to figure out how to reset the light. Made me wonder if they did anything the first time.

Everyone was super friendly! I was in and out and feeling ready for my roadtrip in under 20 minutes on a Saturday afternoon. Flowers left on my dash left me smiling and a great omen for a traveler! Thanks guys!

I came here for an oil change (and to check my check-​engine light) thinking I was going to spend a couple of hours as that’s been my experience with nearly every other establishment, but to my delight, I was in and out in about 20 minutes, if that! I even had time to drive home, get my other car, and bring that one in for the same thing. They were quick, friendly, and even cleaned the trash out of my second car. Thanks, guys! I’ll be back :)

Just moved into the area. First time I ever went here and it will be my last! Brought my Chevy Tahoe in for an oil change. Everything went well including them giving my dog (sitting in the back) some treats. However, once I got home I noticed my truck dripping oil all over my driveway.
I took it back to them, thinking they did not tighten something. They guy said they must have spilt the oil out of the oil filter when they changed it and that was causing the leak. I commented that maybe if they spill oil, they should clean it up so it doesn’t keep dripping in people’s driveway/​garage. He said he would clean it up.
The next day, my vehicle was still dripping oil. I figured they must have done something to cause it to still leak. I took it to the Chevy dealer and they confirmed that nothing was leaking and that oil was spilt probably from the filter. They ended up cleaning up the spill.
I ended up writing a letter on their web site on the comments section, explaining what happened and as of this writing, never heard back from them. There are so many places to take your car to get an oil change. DONT take it to this Grease Monkey unless you don’t mind leaking oil on your driveway/​garage!

Less hustle and more hassle.(yes you read that right)
Absolutely ridiculous, I have never experienced worse customer service in my entire life. I felt the employees treated me as dirt.
As a retired franchise owner of Quiznos, I believe I have some experience behind customer service.
Today was New Year’s Eve and no one would really want to work today I get it but that’s the issue. I came in for an oil change and sat in the lobby for 5 minutes before another customer came in and they pulled his car in before mine. I had already been waiting and asked what was goin on. I was told the were just pulling his car in real quick. I asked if the other customers car was getting an oil change and the employee said yes but «this guy (referring to the other customer) comes here all the time, it will be really quick.
I was in awe that not only was I a new customer and potential new business I am getting pushed back since I am a new customer.
I’m sitting at home writing this and I’m not bashing the company in any way, but if you treat new business as crappy as I was treated today then I can certainly take my wallet elsewhere.

This place exceeded our expectations. Not only did they do a great job on our car and oil change, but they were very helpful with a flat tire that we noticed just as we pulled up to King Soopers, which is next door to this location. We had all of our shopping bags still with us and it started to rain as we were leaving (bummer), but the manager (Jimmy I believe his shirt said), helped us out by carrying a bunch of our grocery bags to out car in the pouring rain! He didn’t even hesitate to help! We have a little one year old too so this was all a really big help. These guys at this location are very friendly, helpful, and we will be giving them our business again because of it. I recommend this location highly! Thanks again, Grease Monkey!

I just got my oil changed there, super clean place, fast service and friendly employees. I will definitely go back!

I took my car here for a routine oil change and after about a week my «Engine pressure low» warning flashed up on my console while driving home. I pulled off the road to check the oil only to find nothing on the dipstick. Bone dry. I put in a couple quarts to make it home and brought my car back to Grease Monkey the next day. I told Jason, the manager, what was going on and they pulled it in to take a look at it.
Turns out the gasket got pinched when they replaced the filter which caused the oil to leak out. Jason replaced the filter and changed the oil free of charge and even offered to clean up any oil stains if I had any at my house (I rent downtown and it’s all street parking so this wasn’t necessary). He apologized for the inconvenience and explained that he knew my time was valuable and offered a credit towards my next service!
There are a lot of horror stories out there about people getting ripped off at other quick lube establishments, but Jason runs a top notch shop with a focus on customer service and standing by their work. All of the employees here are courteous and friendly. Several came out to give me an update on my car and to personally apologize for the inconvenience.
Can’t help but say it again, but the customer service here rocks!