La Quinta Inn Little Rock West – Medical Center

Yaknow, it’s not the prettiest La Qunita I’ve been in, it’s not the worst I’ve been in… but the people who work at these establishments are always nice. I travel with my 4 legged fellow and he’s always welcome at La Qunita. They had a suite room that was like 400 sf upstairs from the checkin. I took many pics so you can see… very big room for a longer stay.
Sad to say these place has seen better days and it’s clear that money hasn’t been put in to keep it up to standard. I believe the suites are nicer… so I’d hate to see the other rooms (truth be told). Prices is good here and it’s in a great area with many things nearby… so, you get what you pay for? Whoever said «this is a new property» is smoking crack…

This is a new property and the physical property is near perfect, BUT…
They have a lot to learn about customer service. Here is a description of my experience at the front desk at 9:30 PM while trying to check-​in.
ME: (Looking tired from driving all day.) I need a room with two beds.
CLERK: Name?
ME: I don’t have a reservation.
CLERK: You don’t remember the name on your reservation?
ME: I don’t HAVE a reservation.
Clerk: Oh, you’d like to make a reservation. What date?
ME: (Remember, this is 9:30 PM in the midst of a rain storm. I think everyone coming in to the lobby is probably seeking a room, not a reservation for a future date.) Tonight.
CLERK: Photo ID please.
ME: I left my wallet at home two weeks ago. (I presented a written temporary TX drivers license mailed to me by the state.)
CLERK: We require a photo ID.
ME: Why?
CLERK: To prove that you are who you say you are.
ME: Don’t you think I would have a false ID if I was presenting a false credit card? How does a photo ID prove anything?
CLERK: We require a photo ID.
At this point I go to the car and bring my wife in to use her ID.
CLERK: Can I help you? (Remember the conversation above took place about 75 seconds ago.)
WIFE: We need a room.
CLERK: Name?
WIFE: No, we don’t have a reservation…
The clerk did not seem to listen to ANYTHING that was said. Instead she simply went thru a rote series of statements/​questions. VERY frustrating to a late night traveler.
Next morning, the hot breakfast consisted of the greasiest bacon I’ve ever seen, potatoes and COLD had boiled eggs. I’, m not sure where these eggs are boiled, but I’m sure it isn’t in Little Rock.
La Quinta, you need to pay attention to customer service. On person can ruin a million dollar property.

This La Quinta in West Little Rock, Arkansas is beyond bad and I’m really surprised La Quinta has their name on this property. The bathroom was disgusting ~ left over toothpaste from a previous guest on the edge of the sink, hair (at least 10+ strands including pubic) on the bathroom floor and my shoes stuck to the bathroom floor. The electrical outlet behind the nightstand stuck out a couple of inches and the top of the electrical box was filthy/​caked with dust. I refused to plug my cell phone charger into this outlet because it was so bad. We’re used to staying at the very nice La Quinta (hotel) in Bentonville, Arkansas and if it hadn’t have been so late when we checked in we would have switched from this raggedy motel to a nicer hotel. I cringed thinking of taking a shower and wore my flip flops at all times, including while showering. I would rate this motel at 0/​zero, or as a negative, if I could. Very disguising and disappointing.

Update: LQ regional mgt. phoned me and apologized, refunding my money. Asked me to stand by while changes happen. Pleased with response.

2 Stars just because it’s cheap.
Cheap…you pay for cheap, you get cheap. This place is seriously dated. Apparently they just showed the nice pics online. Was highly disappointed when i checked in. It was late… so i stayed.
The room didn’t feel clean. It smelled clean for about 4.3 seconds. Then the old smoke, strong cleaner, and pet smell hit you. LIke someone has mentioned before, it seems like they don’t really clean up much. One bed had pet hair. I did check the sheets and all, the bed with pet hair was mehhhhh and the other was clean. I still slept fully clothed.
The «bathroom» area was a disaster. Cig. burns everywhere. The tub DID NOT drain, needless to say, it wasn’t that clean either. I showered with my socks on, then discarded them afterwards. The towels were clean. I used all of them to make a trail to the bed area to get dressed so my bare feet didn’t touch the floor.
There are barely any accessible outlets. I unplugged the alarm clock to plug my phone in. Wish i didn’t. It was so filthy. There were stains around the room, on the walls, in the picture frames! It’s like someone threw a party and then left.
The area is crap. Tons of construction. Police up and down the road at night. Crews staying at the hotel up wandering and drinking. Parking is crap. Had a room in the front and had to park in the way back.
I wouldnt stay here again. Ever.

I’m staying here on an extended stay. I usually am housed in a Marriot, or in a Hampton. The Marriot is often only good for it’s name. The last La Quinta I stayed in was a wreck. This one is not. This one just has it’s quirks. 2 stars just for the cleaning staff. If they redid the cleaning staff, then this review would be different.
For example, after reading David N’s nightmarish events with his poor mother, I don’t dare leave any of my makeup in this room. I’m already missing one, but I think I stashed it in my suitcase, which remains closed, cause there’s no chance I’m leaving makeup in the hotel room. Rather, it better be in my suitcase, atleast it’s not my most expensive eye shadow. Infact, I bought a larger purse to carry all my make up in, including my palettes. I also stashed my pants, and nice undergarments in my backpack, along with other personal electronics items. I shouldn’t need to do that. It brought this review down a star, but I’m ocd about my makeup.
The hotel is pretty good, front staff is amazing. I’ve twice had to ask for glasses. Infact, I went into the breakfast area, and grabbed a few glasses and plastic forks. I have a microwave and a refrigerator. It’s a large room, with very good lighting for a hotel room. I am actually able to knit a hat without messing up, due to the lighting being so good. No lamp needed. There aren’t enough outlets, and I didn’t bring my usual outlet strip. One of the outlets doesn’t work, so I’m short an outlet. Twice the cleaning left my melted ice, and haven’t provided me a new bag for the ice bucket.
The bathtub isn’t the cleanest, but I can’t go without one. There’s a couple of spots. Probably old. The hot water in the sink isn’t the hottest…(that seems to follow me around from hotel to hotel). I just deal with it, and I don’t remain in the bathtub/​shower area for very long.
The noise level is okay… I use high level ear plugs when I sleep.
Breakfast…boring, but I can’t complain, the Marriot in Tulsa doesn’t even have breakfast. Bagels, toast, instant oatmeal bags, hard boiled eggs, and La Quinta waffle mix. There’s a nice little seating area, that looks like a little café. There’s butter, cream cheese, etc, and a bagel toaster.
So, as far as hotels go, I’d stay here again. PF Changs is across the street, but it’s an incredibly busy street. Lot’s of road construction.
I’ll add pictures. I’ve been kind of busy, and tired. The lighting, I wish every hotel had this lighting. I must add, the internet connection with the cable is fast. The wireless internet is picking up as «very good.» The TV is a large Samsung that works like a charm.
Also, the locals say it’s in a pretty good location… don’t expect anything special like an airport shuttle, they don’t have that. The make up thing freaks me out, I see issues, but also it’s a kind of good hotel. Is that a 2 star review? It’d be 3 star if they cleaned better, and if I trusted them. Do I really have to take all of my makeup with me, for the next 14 days? Geez. I’ve not even unpacked from the plane trip, yet.
Edit: None of my items ended up missing, but I honestly never gave them a chance by taking my make up and nice clothing along with me every time I left the hotel.

Most ridiculous hotel experience ever. I paid for my mom to stay here recently via Priceline, and yes I understand we get a deal via priceline and you pay for what you get but you are still paying! in a service industry. You deserve some respect.
She got all of her make-​up stolen. and all of her foods thrown away. And when addressing the clerks who work the front desk at night, their response was they don’t get paid to deal with you. I guess they clearly don’t get paid enough because they have to resort to stealing from a defenseless woman. Seriously corporate La Quinta do something for the sake of your business.

Obviously you get what you pay for. Ordered via iphone on the way and check in was a bit chaotic but friendly.
Seems a non smoking double occupancy was a bit complicated. The room was adequate until I went to the bathroom and there was no running water and the tub was dirty. I asked to change rooms which they did and this room was fine.
I only spent one night (actually less that 12 hours).
The whole complex could use a «refresh». The TV’s were old but adequate. The plumbing creaky and not Handicap accessible. I can put up with old and «tatty» if it has some charm. This one did not.
On the positive side the WIFI did work
At Check out I ran into an elder gentleman who also had to change rooms and only got an acceptable room on the second try.
I would not recommend it. There are a lot of places to stay around here that looked much nicer but obviously more expensive. That is what I get for trying to find a «reasonable» price.

This stay was booked through Priceline for a family emergency. This has to be one of the filthiest places I’ve ever had the misfortune of staying at. You know that dirty motel you took that hooker to? Well, this place is dirtier than that. From all of the hair spread throughout the bathroom and bathtub, I’d think a small dog punched his ticket in there. The mold and mildew in the bathroom might not win them that fifth diamond either. I did enjoy the hotel amenity of pre-​dampened sheets and the security I felt behind the door that seemed to have been kicked in once or twice in the past. I can’t quite remember the name the French have for carpets covered in stains and boogers… Merde? Hey, at least this place had free Wi-​Fi (in some rooms) right?

There is a lot of truth in you get what you pay for. For about $ 70 a night in a decent Little Rock location, perhaps our expectations were too high. Check-​in went well, and our room was comfortable enough. The bathtub was dirty, so we skipped bathing until we got to our destination the next day (see photo). Another thing that bothered me is that there was light coming in under the door (see photo). Otherwise, we felt safe enough. One frustrating thing is that there is a popular restaurant next door that heats up at dinner time. We returned around 8pm from dinner and found no parking spaces anywhere near our room. It was just a 12 hour stop from a long drive, so it worked okay.