Imagine Salon

I used to like coming here, but I am very disappointed with the service received when trying to make an appointment. Basically the young lady who answered the phone says you can just come in and find out, there may or may not be someone who can perform your services. I am not going to waste a trip for a maybe. I understand systems may be down, but to tell me you’re in the back and can not see who is on the floor does not help at all. I would not have minded to be placed on hold while she checked. It would be so much easier for her to go find out then for me to make a trip only to be turned away. The guest is not at fault because the system is down and should not be punished. Good guest services is very important and I did not receive that. I contacted the school to report what took place and was told that the Sales Leader would contact me. That never happened, places that don’t value customers do not get repeat business. Haven’t been back since.

I’m a fan of this place. Be prepared for your haircuts to take a lot longer since they have students cutting your hair. They have instructor stylists roaming each station to monitor each student. I did not feel like my hair was going to get jacked. I got two shampoos in addition to the haircut, one before and one after.
The icing on the cake is that military gets free haircut. Be prepared to tip your stylist well with cash if you are military. They don’t allow you to use your card to tip the stylists.

Went in here to get my hair done before heading out of town and all I can say is WOW !! The girl who done my hair was VERY talented. (She was a level 2 student) Wish I could remember her name but she was from Belize. Also loved the atmosphere of the salon. I will be back the next time I am in Little Rock.

This school is amazing!