Georgia Department of Driver Services

I went here to get my GA license and I was in and out in less than 30 minutes. Not bad for the DMV! … You walk in, tell the greeter what you need, then she sends you to a computer to fill out an online application and take a number.
That being said, the people who work here «talk a mile/​minute»! It is VERY hard to understand what they’re saying when they’re giving you instructions. I mean, I get it – you’re trying your best to be a ‘fast worker’ but it’d be nice if we could understand what you were saying. I heard quite a few people saying «Huh??” – including me – but it’s not that big of a deal; I’d prefer a fast talker over a lazy worker any day!

Long lines for no reason. Agents are rude. They are here to service the people in a friendly and timely manner. Lol that is not the case here. There is never a reason to work worth the public if you aren’t a people person. A waste of a job.

Let’s just say it went from okay to worse. RECOMMEND ANY and EVERY BODY… to do your applications online before going to the DMV. It has changed from a clerk handling your information in the front door. You will be lined up by humans to get on a computer. (Yay, welcome to technology where it’s less work for the human (workers).
If they left the clerk in the front to enter everyone’s information, it would’ve been a quicker flow for the customers. Having a line in the door isn’t «cute» at all. This isn’t a club attraction, get these people in to be seated and get them on their way. You don’t get paid to have people stand in the door. You get paid to get customers in and out in a timely manner. I’m not impressed with the new computer set up.
If they want to do the computer set up… at least get those people through the application fast to get them seated. (Empty seats and Long line at the door = «Don’t Match».

Told us to be 20 mins early to our 4:40 driving appointment. They finally got the test started 50 minutes later. The proctor obviously did not care at all. Awful.

So naturally, my expectations for a dmv experience are very low. But! I was really blown away by how quick and easy this was. I live in midtown, so the closest location to me is the one by turner field. I’ve never waited less than three hours at that one. It took me an hour round trip to drive here, but I was in and out in 30 minutes. 30 minutes! I had to replace my lost license and update my address. My birth certificate alone was ample identification, and both employees I dealt with were very sweet. Definitely worth driving to the burbs.

I walked in on a Friday afternoon to replace my lost license and I got done in 30 min so it wasn’t bad. When you get in, you have to go to the front desk and they give you a number and an application to fill out. There’s also a computer that you can use to access the internet and print out stuff you need for proof of residence or whatever else. I only go here because it’s the closest one to me. Overall, this place is okay. Bathrooms are dirty though. Oh yeah, don’t expect fantastic customer service.

Well, my story is from 2006, I used to live in north Druid hill and I had a part time job in RRISA (immigration and resettlement dept. of Atlanta)
I was help immigrants to done their legal paperwork (yes I know:) but I speak 5 languages and I could communicate with different diversities.
Anyway, I was taking immigrants to go and take their photo ID. Stuff in that point. I tried different days during their business days. And I knew everyone of them by face! They know I’m from immigration service and they were try to be helpful with the policies.
The clients mostly are Black, staffs are Black, the staffs never could be knowledgeable about their own system and policies!!! If I say I visited that office 100 time I had problem with their unKnowledgeable staff million times… Seriously, sometimes I was ask them «Did you finish high school?!» Because they are the most stupid legal staff I have ever seen to deal with.
You gonna be in the line every time you visit, they are always rude and disrespect! No matter who you are! I tried to talk with their supervisor, because staffs don’t have even 1 oz. of common sense. I’m very restricted to what I do, but I can’t accept stupidity from anyone!
Well, that’s waste of time and I’m not recommend this place to you. If you drive 15 miles different direction, you not gonna have any stress from those animals later (however DDS service dept. always are crazy to deal with)
Good luck.