Well Spa Suite

Hubby got me a massage and facial for my birthday last month. This is one of my favorite spots! The massage (MaryAnn) is the best and I really enjoyed my facial, (sorry I forgot her name) but the esthetician seemed very knowledgeable about skin. I purchased the products she recommended and I can see the difference in my skin in just a few weeks. Please look at the date on the reviews when judging their validity. This business has come leaps and bounds and made some rookie mistakes early on. Whenever my mom comes for a visit, she feels slighted if her visit does not include a trip to Well Spa. I promise you, you will not get a better massage!!! Also they carry cute boutique quality women’s apparel and jewelry.

I just love this place ! I was introduce to WellSpa SUITES by way of groupon. I’ve join the membership, and I could not be happier for it ! (great Ambiance, nice and cozy ! :)) The staff is very nice, and professional. The place is super clean, and the sheets, are soft, and smell sooooooooo clean! I love the services ! For the people who complain about the massage being too rough… speak up ! When getting a facial, yes… she does tell you everything she’s doing to your face. You can always tell her, you don’t need/​want to know! Some people want to know what is being put on their face… Just speak up! You get what you want, if you are willing to communicate!!! Some people just look for something to complain about!

You know the place is good if you take your Mom there!
Initially, I was introduced to Well Spa via Groupon. It’s close to my home so I took a chance and was thoroughly impressed. I’d never used a Groupon before so I’d called ahead to be sure I followed all the rules. I had a triple-​service coupon for a facial, massage, and reflexology. I booked all three services for the same appointment to maximize the relaxation effect. The spa is tucked away in an office park, you wouldn’t know it’s there if you weren’t looking for it. But once you step inside, the atmosphere is inviting and relaxing. After checking in at the reception desk, you are whisked away to a waiting area with ambient lighting and comfortable chairs.
They used the renowned Dermalogica line for my facial. My massage was fantastic… I think I dozed off a couple of times. and my reflexology session was invigorating.
I bought a double set of Groupons the next time the deals came around and treated my Mom to the same triple deal. Well Spa Suites is a hidden gem that I intend to continue to patronize. If you want attitude and high pressure sales go to one of the larger commercial spas. If you want to feel refreshed and pampered, visit Well Spa Suites.

I don’t know what kind of business these people are running. I purchased a massage and facial special a few months ago. I got the facial. The massage therapist wasn’t in that day. so I said that I would wait to book my apt for that. The facial wasn’t that relaxing. The lady talked the ENTIRE hour. My purpose for being there was to get a day of relaxation. Wrong!
So anyway fast forward to today. I call to make an appointment and was told that my name wasn’t in the system. All of a sudden she found it and said that my special had expired. Expired? I didn’t see anything that said that my special was only good for 90 days. She then told me that they would give me the face value for the remaining balance after my facial was deducted [at regular price] was drumroll…$ 14. $ 14!!! WTH! I asked to speak to the manager… she was the office manager. This is BULL! I was so upset. I let her know that I was not pleased with the policy being that I was never told that the special was only good for a certain amount of time and that every
time I called to book, the massage therapist was either not there or there was a conflict.
So much for my day of zen! Ugh!

I just had a fantastic day at the Well Spa Suites, I was dreading the long drive and thought I would not go back until I had such a great experience, I had 3 ladies that were excellent.
I had a package for reflexology, facial and massage, they turned my stressful day into the best day I have had in a long time. They were timed exactly right and I do not have a single complaint. I was surprised to see the other bad experiences but what happens is most people only post if they had a problem and I specifically wanted to convey how great the experience was for me.

Wow, I guess those are some old reviews here!
I visited the spa today and was very impressed from the moment I entered. Beautiful and cozy! Maryann, my massage therapist was great! I have not had such a good massage in a while! I am not new to massages at all. LOVE IT!!!

I purchased a set of massages from Groupon. Yasmine was my massage therapist and she was wonderful! She addressed the trouble areas I pointed out with the perfect amount of pressure. She even gave me 5 extra minutes. Although this was my first time at this particular spa, I receive massages monthly, and have for the last 20 years. I would rank this as one of the best. I will be back, even after my Groupon runs out. I only docked one star because of the atmosphere. the location is in an office park and the reception area isn’t very warm & inviting. During the massage, an irritating chime (maybe a door chime) kept sounding.

I received a gift certificate to the spa and I was very impressed with the ambiance, the selection of services, as well as the excellent customer service. I truly enjoyed my intense hour massage and afterwards, I was given a tour of the new workout the facility which is located in the back of the building. It was just right. Small but offers all the workout equipment you need. As you can see from my words, I am happy.

Not a fan. The massage was rough. The lady was nice but it was too far to be unsatisfactory.

I went here to use the living social special, and my experience was much different than the other reviewers. I’ve used groupon and other sites to purchase deals on deep tissue massages, and this was the best one to date. I got a facial which was nice, but I’m not that into facials so all I can say is that Carrie was very nice and it was relaxing.
The receptionist was polite, and I didn’t see any bibles around… it just looked like an average spa waiting room. For my massage, the aroma therapy was subtle (not a plug-​in like the other reviewer mentioned). Patrick was my massage therapist, and he did a phenomenal job. He was very methodical in his approach and used the perfect amount of pressure. The massage lasted the full 90 minutes, and I he definitely made progress on the giant knots in my neck and shoulders. I’ll be going back for my next massage.
One last note, I live in midtown, and driving there on a Saturday afternoon wasn’t bad at all. Just beware that the google directions are incorrect. Make the U-​turn after Westfork Road, not Westfork Blvd as indicated on google.

Could not get worse. This place is small, and not legit.
1. On the day of my massage, I called to confirm my appointment. The lady remembered, but could not find it — so we rescheduled, much to my dismay.
2. 1 wk later, after the long drive to their spa, she said AGAIN, somehow it’s not in our system… and tried to tell her boss: «this lady says she has an appointment» even though she JUST said she remembered trying to put it in last week.
Apparently this happens to her a lot, and her co-​workers said she doesn’t know how to use the scheduling system.
3. We had to wait a while in their strange office-​like waiting area to even get an appointment after much heckling with the manager.
4. Aromatherapy «add on» service is just a wall plug in.
5. Masseuse took off his shoes when he was massaging me, whatever — BUT not okay with the odor of his feet.
Terrible.

I came here because of a special they ran through Living Social for a 90 minute massage (swedish or deep tissue) & choice of 3 additional services.
While it was originally presented that we could choose any 3 additional services from their menu, the truth was that the additional services were limited to very basic choices such as a foot rub or scalp massage or one larger service such as a facial. I chose to do the 30 minute facial instead of cobbling together 3 negligible services from the limited list, but if I’d known of the limitations at the outset, I would never have purchased the promotion.
Anyway, even with all that– I drove out to Lithia Springs hoping for the best.
The woman who greeted me awkwardly at the front desk didn’t introduce herself, but turned out to be my massage therapist. The waiting room was somewhat sparse and cheaply appointed, but I was beginning to think this place was new and perhaps not yet so established. The reading materials on the table included a small white Bible, which may be comforting to some, but seemed out of place and inappropriate to me.
When my therapist came back, she was friendly and put me at ease, though she still didn’t tell me her name. The massage room was a bit chilly, and I was glad she offered to heat the table for me. I had an appointment for a Deep Tissue and she asked about any special requests and I mentioned some tense spots along my hips and calves. Her pressure was light and did not increase even when I told her I would like more pressure. Additionally, she completely failed to address the areas I mentioned that I wanted paid particular attention. It was sufficiently relaxing that I just kept thinking she’d get to it and before I knew it my massage was over, 15 minutes shy of 90 minutes. I get it that 90 minutes is a long time to give a massage and that perhaps she was tired, but it left me a little disappointed.
The massage therapist very sweetly gathered my belongs and gave me a wrap and robe for my transition to the aesthetician’s room. My aesthetician got me settled on her table and looked over my skin. She was very educated about skin, gave me an informative and realistic evaluation and some very practical strategies for taking better care of my skin. The facial itself was pretty basic with just a cleanse and moisturizing mask, but even so– if it weren’t for the rest of my experience and the distance, I would consider going back just to see her. I wish I remembered her name, but after a 90 minute massage (even a disappointing one), my brain was kinda mushy. Her treatment is what made the difference in this being a two-​star instead of a one-​star experience.
I’ve regularly paid full in-​town retail for massages and facials and while this was a bargain at $ 85 ($ 40 of which was tip), I still wouldn’t go back even if I could get that price again.