Jim Dhamer Plumbing & Sewer

I don’t think I can say anything more than wow. Amazing customer service from the lady we spoke with first thing in the morning along with the two men who cam to do the repair. We had an emergency call due to our main water shut off valve leaking badly and they had two men out within 40 minutes. The men came in and got right to work and did a full repair and installed a new valve within 40 minutes. The men even said hello to my dog and enjoyed his company while they worked. Fantastic job to all of you! You will be our go to company when we need work done. Keep up the great work!

I recently had a plumbing problem that my family and I could not resolve, and as I needed a new plumber, I phoned several to get an idea of price range, etc… and chose Dhamer.
I loved that they: 1) give quote over the phone based on what you think problem is
2) arrived within estimated time frame given
3) did work quickly (and problem was fixed)
4) even cleaned up when they finished
5) and provided a coupon
I don’t like plumbing problems, as they are inconvenient and can be expensive to fix, but it is good to know that I have found a plumber that I can count on!

I called 5 different plumbers to get an estimate to provide and install a Kohler toilet
The cost ranged from $ 600.00 TO $ 800.00 with the labor time of 11\2 to 2 hours.
Dhamer installed the toilet for $ 475.00 in 40 minutes. Terry was so courteous and professional I’ m thinking of having him come back to install the sink.
The estimate to install a Kohler sink was $ 495.00.
I called All Suburban plumbing with an estimate of $ 445.00
I called the Dhamer manager and said I wanted to use his company and hoped he would match the cost. He was rude and said he would get back to me and of course
I never heard from him. The plumbers at Dhamer are professional and knowledgeable but the manager may have lost me as a customer.

We have used Jim Dhamer Plumbing on several occasions over a 10 year span. When you call they arrive within hours. No time is wasted. They get to work. I like to be right there watching what they do. As they work I’m asking questions and they always answer every question and educate you on future maintenance and other tools available for future problem solving on your system. I’ve had Paul, John, Adam and Matty here. They are professional, courteous, educate you and are at your home no longer than they need to be.
Prices are affordable and they always insist you use their coupons which I love. Would highly recommend their services to everyone at any time of year. My experience is always in winter.
A special thanks for running a great company and employing such great people.

Our electrician referred us to Jim Dhamer Plumbing & Sewer to correct problems with an older home purchase. Since the house had been vacant for a couple of years it had a multitude of problems. The plumber and apprentice were professional, friendly and explained every issue as they worked. Very very impressive. Additionally, the price was very affordable. We will absolutely use their services again. We highly recommend this company.

The guys were friendly, explained exactly what they were doing, listened completely to the issues, and did their work quickly. On top of it, the price was excellent. I spent nearly all day yesterday rodding, disassembling, plunging and swearing. These guys knocked two significant issues out in an hour. I just wish I’d have called them yesterday morning!

We’ve used Jim Dhamer Plumbing & Sewer a few times for minor issues in our home over the last few years. They came highly recommended to us by our neighbors and we’ve never had a bad experience.
But recently came home from a vacation to a leaking valve and didn’t even know what to do. Right from the initial call they were honest that they were very busy but luckily since we could be home they could fit us in while in the area.
Tom & John came over to just evaluate the situation but they immediately said it was an emergency. They got parts, waited for water company and took care of the whole situation right away. They also explained everything they were doing and why they were doing it!
We were obviously their last appointment of the day and just supposed to be an estimate. They waited for the water company and didn’t end up leaving for at least 2 – 2.5 hours. We have young children and they didn’t want to leave us without water for even a night.
We definitely recommend Jim Dhamer Plumbing!

We had water in the basement after all the rain this Spring and the servicemen came out within 2 hours. They were respectful and courteous and provided top-​notch service. They fixed the problem and made recommendations for how we operate moving forward. I will definitely call them for any future plumbing issues.

I called at 9 AM this morning, they were here at 10 AM and finished in an hour. I had a water heater that was leaking badly. I had called several plumbers the day before and they said they would get back to me — none did! I thought the job would be very difficult — tight space and no room to get it around the gas line pipe. Terry and his son did it all in a flash. Removal and installation, complete clean-​up and very skilled and focused in their work. You want a plumber — CALL DHAMER!

Even though we had some issues the last time they came out to our house this company is 5 stars all the way. They are honest and fair with pricing, plus they get the work done as soon as possible. We recently purchased an older home and have had problem after problem with our plumbing. I will and have called Dhamer every time. When you call you won’t be disappointed!

An honest and fair plumber I have worked with the last few years. Job done right and priced right.

This was my second experience with Dhamer Plumbing.
When I first bought my house and needed a plumber, the previous homeowners had used them for 20 years and recommended them, so I called them. They did a great job, so I saved their card. It’s been 3 years, and I remembered them.
I got the appointment the same day I called. They gave me a 4 hour window, 10 – 2. The service person (forgot his name) called a few minutes after 10 and said they’d arrive in 10 minutes, which they did. I have white carpeting and they were careful to wear booties.
They said that my job would only take 15 minutes, and I was paying for an hour service call, so I quickly brought up some minor plumbing things, and as the parts for what I needed were not that expensive, I was able to get two toilets and a shower repaired today, for a reasonable price.
For me, they gave expert advice, came when they said, respected my house, and solved my problem.

Yesterday I saw a Jim Dhamer plumbing truck in my neighborhood and it made me flashback to 2003 whereby I was a young newlywed who just bought a house in Wheaton, had water in the basement, was referred to Jim by my father, so when Jim came to my house and asked for $ 300 up-​front for parts, even though I knew better, he was recommended by my Dad so I gave him the money! That was the last I had ever seen or heard from Jim until yesterday and that’s when I was so grateful that at least today there are online avenues to share your experiences!
I remember every time calling Jim asking him «when are you coming?» he would say «maybe 5 days» then «maybe 3 more days» then after a month I realized there was never going to be a date. I remember having that sinking feeling of embarrassment of «knowing better» and yet going against my better judgment with handing over that $ 300 and left being «taken» — so embarrassed I didn’t want to tell my Dad, but many months later, I did! Though my father had given Jim many referrals, it didn’t matter, that $ 300 was worth more than any ounce of integrity this man as the phone calls my father also made to Jim were to no avail.
Jim, if you are out there reading this, I’m the 27-​yr-​old you swindled who was in the midst of paying for my wedding, trying to start my American dream, paying off my college loan, living without a car in the suburbs (hard work walking everywhere), no computer, no cell phone, working 10 hour days with a 3 hr commute into the city, my $ 300 was earned, you took something from me more than money, you robbed me of a little progress I was trying to make in my life! My father WARNED me about people like you, he wouldn’t have recommended you had he known. To me, you will always be a crook and while this review will never give me my money back it’s my restitution of sorts, like my father taught me –forgive but don’t forget!

I had an old sewer pipe that eroded and needed to be replaced. I contacted Jim Dhamer Plumbing as they had done some minor work previously. They dug up a couple areas of our basement and installed new PVC pipes to replace the old clay ones and installed a clean out and new drain. After digging and installing the pipes, they poured the new concrete while leaving roughly 6 – 8 inches of the PVC drain pipe sticking up above the ground. This was completed on a Friday. We paid them and they promised to come back Monday or Tuesday and cut the drain pipe down to level ground. They failed to come back as promised and a heavy storm occurred the following Wednesday and Thursday. We would had gotten a little bit of water but since they didn’t come back and complete the job, the water had no where to go flooded our entire basement the height of the drain pipe.
Additionally, we have some additional plumbing needs and have contacted numerous plumbers for estimates. Upon viewing the work done by Jim Dhamer Plumbing, every one of the plumbers that have come in has called the work embarrassing. The clean out is located in a pathway and a safety hazard, and one of the pipes installed is not functioning properly. The concrete replacement was poorly done as well.
We have contacted them and hoped they would take some accountability for what they were responsible for but they have chosen to hide behind their insurance carrier. You would think that a family owned business would take pride in their work but this is not the case with JIM DHAMER PLUMBING.
Stay away.

I have been using Dhamer Plumbing for over 15 years and the service has been nothing short of terrific. Once I make an appointment, I know that everything will be taken care of. They have put in water heaters, disposals, fixed broken sewer lines and replaced my sump pump. They are always neat and courteous, and if they need to come back for a follow-​up, the give me a reasonable time frame. Solid outfit.

I have been using this plumbing service for over 25 years. It is family owned and run. Only once was the service person not up to par, he didn’t last long with the company.
This morning when I called, I said it was not an emergency and that this afternoon would be fine. They called back and said they had service people in the area and could they come earlier?
Very friendly and very competent We’ve built more than one house, and they have had to come out and fix some issues, 2 different builders, same plumbers. And that company is still in business, much to my surprise.
I would strongly recommend them, if that be your need. They advertise that no job is too small.

This family owned business is great. I have called 3x in the last 5 years due to toys in the toilet and owner operator errors (My bad, I shouldn’t flush anything other then #1, #2, and Scott Toilet Paper…) and they send prompt, knowledgeable service men. They are really efficient and on-​time. The office is always cheerful when I call.
Thank you, Dhamer Plumbing