When I worked in retail, I made sure I greeted everyone warmly, and treated them like they were the center of my universe for the amount of time I’d spend with them, mainly because I was getting paid to, and also because it makes ME feel good to make them feel good! That being said, I’d assume someone who is in nursing would be the same, if not more so, because they are dealing with sick people. Today a Bayada nurse came to the house for my mother. First off, she was an hour late. She finally arrived, and I opened the door for her, as my mom can’t really get up and about. Ok, she didn’t even look at me or say hello, but just glanced down judgingly at my pajama pants and bare feet. Girl, I’m on vacation. She doesn’t shake my mom’s hand, she doesn’t give her a bright and bubbly, «Hi there! I’m so and so! How are you???» which is REALLY what I would expect in this situation, and especially because their advertising leads me to believe that they love people! She sits down on the couch and asks, «So what do you need me for…» She was abrupt and really rough around the edges. I was leaning against the counter in the kitchen watching and listening to her, and it blew my mind SO much how detached and cold she was, that I had to go to the other side of the house. No personality ATALL! The reason I give 2 stars instead of 1 is because she did DO her job… So that does earn a star from me. You’re dealing with people who are sick or just out of surgery, and believe me, a smile and a friendly demeanor goes a LONGWAY! *this is strictly MY opinion, not my moms. :) im sure she’d want me to say that.*