Off The Top Tree Service

The owner of this company has very little common sense and — in my case — was looking for an angle to up-​sell me once he and his crew arrived to do the work. What should have been an easy job turned into a major fiasco. I wasted a lot of time dealing with this clown and ultimately not a single tree got cut.

100% recommend Off the Top Tree Service.
Rod was a pleasure to deal with. He came out to the house to give me a very competitive estimate. Neighbors were actually shocked by how inexpensive Off the Top was compared to the work that they provided. I got 6 trees cut back/​pruned.
The work was done within 2 days of getting the estimate. The crew of 6 showed up and within an hour of work, pruned and cut back 6 trees perfectly. They did a great job and cleaned up everything entirely. You couldn’t even tell they were there. Overall, I am beyond satisfied with this company and have already recommended them a bunch to other friends/​family/​etc.
For what it’s worth, I am having them come back out to cut a bit more.

I did my homework and priced out the job by getting multiple estimates. Off the Top tree service was very competitive and they matched my lowest offer. They showed up with a crew of 6 hard workers and did a great job. They were quick and cleaned up when they were done. I would 100% recommend them to anyone. Great job fellas

This company rips people off. Caution, do not hire these guys! The guy came and gave me an estimate for a tree on my property to be cut back, topped. I also wanted my neighbors tree cut back, he told me I need permission. My neighbor wrote out everything, nicest guy ever. When they arrived the cut back his tree and didn’t touch mine! The guy said my estimate doesn’t include that tree and they leave. The guy said the owner would call me so they could come back and resolve this… no one ever called.

I wanted a 25′ pine tree removed from my front lawn. I went on
(also highly recommended) YESTERDAY and within hours had 6 calls from different companies in my area who wanted the job. This company along with a couple others came the same day to give me quotes. These guys were HALF the price of everyone else (less than $ 200!) Not only that– they came TODAY (ON TIME) to remove the tree. In and out in 20 minutes. PERFECT JOB! So happy I didn’t let the other reviews affect my decision to go with these guys. Would def recommend and will be using them again

Just as a previous reviewer stated — sales guy is awesome. Friendly reassuring and knowledgeable. And now we begin. 6 Illegal immigrants came to my house and one spoke English. My estimate called for a specific number of hangers to be removed an they were. Sales person said if they see anything else — no problem and no charge. Well — while they were up in the tree –less than a foot higher I asked if they could cut that extra branch (ins company said all branches over the roof to be removed) in which that extra branch I asked to be removed was not on the paper (estimate) and therefore it’s not his problem. Ok — no cash. Owner calls me and tells me that I am embarrassing HIM. unreal. I STRONGLY RECOMMEND USING SOMEONE ELSE. I WISH I READ THESE ACCURATE REVIEWS BEFORE HIRING THEM. 1^st review (and the only good one) is prob from the owner himself.

Unlike the other ratings, I have nothing but good things to say about this company. I have used them several times in the past twelve years or so. Never a problem! I also like that they will not cut down a tree unless it is absolutely necessary.

I am over the moon pleased with the work performed by Off the Top Tree service and so glad I did not see the reviews on Unilocal before I had my work done. I really do not know what company they are talking about, but it cannot be this one. My husband and I had some pretty bad tree damage in the hurricane in our house that we just moved into a little over a month before the storm. As we are on a budget after just buying our dream house, we first feebly tried to do the work ourselves and then relented to the idea of getting help. We brought in 4 companies total to get quotes and they were all pretty similar in price within a few hundred dollars of each other, with this company actually being the most reasonable both in price and in the speed at which they could do our job. In fact, after we gave them the green light, they had our work done and our yard back in shape within 2 weeks while other companies were quoting us 4 – 5 weeks. Today was the day for the work to be done and I worked from home so that I could be on site. The crew was on time and went straight to work. I got a little concerned when I saw clouds coming in, and without me saying a word to the workers about my concerns, they called in reinforcements to ensure that they job was done today. In fact, I am now realizing that the owner showed up onsite to help the men finish before the rain. They worked diligently and effectively, being able to complete our big clean up job in 3.5 hrs and did an amazing job! My husband came home shortly after they left and he too was amazed at the fantastic work done. They were professional, did not do any damage to my property or our fence (despite a fallen tree hanging over the fence line suspended between the branches of another tree), finished quickly, were the best price and went above and beyond. The owner, Danny, is so meticulous that he saw a loose branch on a tree that was not even part of the original quote and he had the men bring him a chain saw to trim off the loose branch. I would without question hire this company to do my work if it was ever needed again. We were so impressed we asked if they did grading and landscaping as we were in need of a contractor to both.

I should’ve been leery once I saw that the company header on the estimate shows them operating under a different name than the one under which they were established; XYZ Tree Service & Landscaping, Inc DBA Off The Top Tree Service. There must be a reason why they’d use a different name, I soon found it.
I had several companies give estimates on the work I wanted done. Two trees (a double Locust) removed including grinding down the stumps, grind three additional stumps from trees I had felled late last season & remove all debris from those. I also had a hanging branch that was cut from one of the too-​tall trees I had started to limb but it would not come down because it had grown toward other trees at the back fence line & vines around that tree had wrapped around the branch, so they were to remove that «hanger» as well. I also got estimates that included the removal of those two trees (another double Locust) at the back fence.
I originally intended to do all the work myself but three felled trees later (smaller than the Locusts) & I realized that the Locusts are too tall to fell from the ground & they need someone to climb up & top them off so they don’t fall on anything important. Yeah, I’m not built for climbing & don’t want to see how easy the claim service is for my homeowner’s insurance so I decide to stop for the day. I intended to spend the next weekend cleaning up all that I had felled but we were hit with a massive snow storm & that was the end of that.
So, it’s now getting warmer & I want to get the rest of the tree work done so I call some local companies. The next closest estimate I received was $ 800 or $ 1300 with the double Locust at the back fence containing the hanger. Off The Top was $ 600 or $ 900 with the 2^nd double Locust. The guy who came here (leaving out his name intentionally) was just about the nicest guy you’d ever hope to meet. Personable, sincere, polite, funny. I wanted to hang-​out with the guy & have a few beers. Forget the estimate, tell me more about your ’68 Camaro. He saw my ’70 Chevelle in the driveway, that’s what we started talking about before any business. Then he tells me that I must’ve went to school with the owner Danny because he graduated the same year as me & I grew up in Deer Park, too. I’m also a Paramedic so I got a FF/​LEO/​EMS discount. All that considered is why he gave me the price he did.
I finally get the money together & I give them a call to schedule the work. Unfortunately, I’m not dealing with the estimator & I start getting the run around. «We can’t tell you an exact date. We’ll call you the night before. We don’t work on weekends.» One night I come home from work & it looks like one of the trees had shifted toward my house after a recent wind storm, I was very lucky to find they left me a voice message while I was at work that they were coming that next day. I called-​in to my job & lost a day’s pay. They said they’d be there between 2 & 4pm but didn’t show until 6:30pm. As soon as the guys got out of the truck, they started complaining that there was no way they were getting this done today… & «I think I just saw lightning». So they make a call & now I’m on the phone with the boss. He’s treating me like I’m a bother rather than a customer, talking to me like he’s doing me a favor rather than being paid for a job. He tells me he’s charging so little that’s it’s «almost not worth the hassle» but promises that it will get done, just let them start & do as much as they can since they’re already there. I agreed because what choice did I have. They were there less than 15 minutes before the worst downpour of the year began, sending them running to their truck. 10 minutes later, I get a knock on the door from one of them telling me they’re leaving. So I lost a day’s pay & nothing was accomplished. I get a few phone calls soon after from both the estimator & the boss. The boss thought he was calling someone else & hurried me off the phone while I was asking when they’d come back, «I’ll call you right back but I have another problem I have to deal with». That’s when the guy who did the estimate calls me & apologizes for the delay, promising that they will get the work done as soon as possible, «but It’s not my call when they come back. You need to talk to Danny». The next Friday, I talk to my landscaper. I had no idea they also did tree work & he offered to do the job for $ 1200. I accept & he makes an appointment that’s convenient for me, not him. A week later, Danny calls me at work to say they’re coming right now. I tell him his services are no longer required.
«Almost not worth the hassle»?!? I didn’t price the estimate & EVERY customer is important. It’s a wonder he’s still in business, maybe that explains the DBA company name. Bad reputation, change the name, repeat. I will warn everyone I know away from this company. I hope the estimator gets a better job working for nicer people, he’s too good of a person to be representing this company!