Make a Smile Dental

The receptionist is very unprofessional, takes the time to embarrass you while in the office by using speaker phone, and if she makes a mistake she blames our insurance or others. We used to love the staff, but do not see the awesome dental assistant anymore. We were having a particularly upsetting day as our friends lost their child, and then the receptionist made it that much more awesome. They were suppose to fill cavities, but they never can give us an estimated price so that we can budget accordingly. We have a child with a disability so funds are always a bit tight with his therapy sessions each week, but the receptionist took the time to mock me with a condescending tone when I mentioned that the price seemed a bit too much. Additionally, that particular child needs nitrous, as the previous male dentist that they had yelled at him and we had a hard time getting him back to the dentist again. But they told me they had nitrous scheduled for the wrong child. I am giving them 1 star as zero is not an option, we are never taking our children back their again.

They are very professional. Excellent customer service! They always remember my kids and make them feel comfortable.