George Witt Service, Inc

I will qualify the rating, it hold for Honda cars, that is what they work only, with the exception being, they might work on a few Toyota. George, the owner is a real nice person, and always treats the customer right. just that he mostly, only works on Honda, maybe a few Toyota. he doe use the Factory original parts. you know you are usually getting good parts that way. they do provide a ride home and will pick you up when you Honda is done. the service is good and it is very timely

As always the best service in town for our 2 Hondas. If anything new crops up in their inspection they call, explain what needs to be done or if it can be delayed and the cost. Service is always as speedy as it can be.

I called the shop to schedule an appointment to look over a car (Honda) that I was thinking about purchasing for my daughter who goes to school in NE. I didn’t realize the time because I live in another state but called after hours. Becky answered the phone like it was 8am and the shop just opened. Since they would be closed on the weekend and she could not have one of her mechanics look at it, Becky proceeded to advise me what to look for, what questions are important to ask and what to steer clear from. She even gave me some helpful tips on my car (Toyota). Half an hour later I asked her what time her shop closed and that’s when she said they’ve been closed for an hour. I don’t know this person, never met her but she treated me like I was family. I don’t know about you but if she treats strangers like that, that’s the shop I want my car to go to!
Thank you Becky! I will make sure my daughter gets her car serviced from you when she is in town (on a weekday)!!

This place has the best prices in town, and they seem to be honest and quick. I did not receive a single smile while I was in there. I was giving smiles to ever person I spoke with, yet, no person reciprocated the courtesy back. I was treated like they really didn’t want me there in the first place. I don’t know if I’ll go back or not. I guess if I don’t find another business with comparable prices, I’ll have to go back to these sad people.

I would give 10 stars if I could.
George Witt Service sets the standard for what vehicle service should be, and that standard is extremely high. From the way they light and maintain their shop to the friendly greeting to the personalized waiting area to the ways they work to save you money by taking care of your car. I have used George Witt Service to maintain my Hondas and Toyotas since 1996 and never experienced an unexpected maintenance problem. i averaged 25,000 miles per year.
While George Witt Service was maintaining my cars I was maintaining and inspecting US Army helicopters, many of which flew in Vietnam, Iraq, and Afghanistan and are still flying today. George Witt Service provides the same standard of care for your vehicle-​Honda, Acura, Toyota, and Lexus-​that we needed to maintain our helicopters for combat.
If you value a vehicle that drives and operates as it was designed without you worrying about maintenance take it to George Witt Service.
You will not go wrong.
Travis W.

Great service. They never try to talk you into a repair you don’t need or exaggerate the necessity (or cost) of a particular job. They also want the customer to understand what they are doing and why, so they will talk through everything with you really clearly, which I appreciate.

Great sadness compels that I write this review. I drive a late model Honda Accord and when I moved back to Lincoln I was told by numerous people that the ONLY place to take a Honda for any work was George Witt’s, and so I did. My first experience was excellent. The problem was fixed and I received a thorough evaluation and write up on the issues with my vehicle. Since then I have had terrible experiences.
My first bad experience was when I was having issues with the vehicle overheating and I suspected a problem with my radiator. As the problem wasn’t dire (yet) I called GW’s and made an appointment for the next week (earliest appointment). The day I was to drop off my car I received a call from George who stated that they would be unable to honor my appointment (from nearly 10 days before) and if I wished to wait it would be another 2 weeks. George referred me to Watson’s Auto, just around the corner, who repaired my radiator and delivered as they promised they would.
Being the loyal customer that I am I returned to GW’s when my muffler fell off in a car wash earlier this summer. I made an appointment and brought my car in only to be told that I had to pay a $ 20 fee to have them give me a quote on fixing the problem. I was informed that the inspection fee would be applied to any work I had done, so I agreed. I obviously needed a new muffler, but it needed additional exhaust work and I received a quote to have the needed repairs. I paid for the work over the phone (10% more than the quote and they forgot to credit my «quote charge») and picked up my car after hours. My first thought was that the car was still really loud (as it had been without a muffler) but I thought it was just me.
I returned to them a couple weeks later to have them take a second look at the vehicle and they determined that another piece of the exhaust needed to be replaced. I was upset as I had just been in to have the exhaust worked on and I expressed that frustration because had I known the full extent of the work to be done I likely would not have done it. Sensing my frustration they offered to put the piece in and not charge me any labor. A week later… I got a call and was told «I don’t feel comfortable doing that for you and if you want it installed you have to pay for the labor too».
If you have an older car or have ever driven a car until it’s death, you have a number in your head. That number represents the break point when you throw in the towel and go get your new car, for me the number was $ 1,000. When I had the first round of exhaust work done the total quote was for $ 410, the bill was for $ 450(10% over the quote that I had to pay upfront for). With this additional work that they negligently missed the total would have been closer to $ 730 or getting really close to my break point.
Bottom line, George Witt’s Service:
(1) Canceled my appointment the day of the appointment after a 10 day wait
(2) Charged 10% over a quote that I had to pay for (which only included 60% of the needed work)
(3) Promised to «Take care of me» only to withdraw the offer 5 days later
I would say have them diagnose for $ 20, but they don’t even seem to get that right anymore!
It’s a sad day when an institution a lifetime in the making is being destroyed by a lack of integrity and inattention to detail.

I have used George Witt for over 10 years. I have actually found them to be MORE affordable than the alternative (Dealerships) for Hondas and Toyotas. In addition to having very reasonable rates, the service is exceptional.
One of the things I truly appreciate about this shop is they don’t do work that isn’t necessary. In fact, I had an issue with my Odyssey and made an assumption that we should replace the timing belt, but they insisted on fixing the actual problem first before doing the timing belt to make sure it was fixed correctly.
Honesty, integrity, great service, and reasonable rates make George Witt an outstanding option for repairing your Honda or Toyota!

I had my honda serviced at Williamson’s for eight years. Then, I was going to sell it to my husband’s niece and realized that it needed a timing belt. So I decided to ask around to see if I could have it installed cheaper. Three people recommended George and he had a coupon on his web site so it was cheaper.
They are efficient, if you take your car in for an oil change, you won’t be there all day. George is knowledgeable. He specializes in hondas and toyotas.

Joel summed it up pretty well. My family has been taking all of our honda’s to George for several years now. His motto is «do maintenance now to avoid costly repairs in the future». It feels like you are always doing little repairs on your car (if it’s an older one) but your car will be very reliable. George will explain to you what the problem is and what they do to fix it. Most importantly, he is very honest and trustworthy. He also really knows his cars!

George has been responsible for taking care of 4 of my vehicles over the years. His shop is always clean, and the staff always friendly. When you go in for service, they are always happy to help you out with a ride, or you can hang out in the customer lounge and enjoy a soda and some snacks. They are very good at getting you in for an appointment, and they publish a free newsletter with coupons.
They are very good mechanics, and this is both a positive and a negative. I once asked George why they had noted my radiator was a ‘little low.’ He said that they know my specific engine, in that specific year, just uses a little fluid and it isn’t anything to worry about. On the downside, they are always able to find something that you need to fix, but this is how it works with modern cars.
They keep limited hours on Fridays and can be pretty expensive.
Pros: Experts in Hondas/​Acuras and now Toyotas. Quick! Friendly. Very helpful and happy to explain, show, teach.
Cons: Expensive.