CW Lanes & Games

They have an extensive gluten free selection. Food is above average. I find the service to be exceptionally friendly. I agree wait times can be problematic sometimes and they burgers are hit or miss as far as accuracy of order. However, the wait staff is great, particularly Stephanie and Karen. I would recommend this place. Bring back the fig burger.

Pretty cool spot to bowl since Rhode Island doesn’t have much to offer. I felt like I was bowling in Hollywood Blvd with all the lights and music. It actually felt like «Cosmo» bowling which usually starts after 9 pm in some areas. We went in broad daylight to a local mall where this place is located. Passed through a nice movie theater and there it was a small little place with bowling alley, laser tag and a couple of arcade games. Staff was friendly but the food service was SOOO slow. Overall my toddler had fun on her first bowling experience with bumpers. I’d definitely drive 45 minutes to do some shopping and enjoy some bowling!

Have been here a few times, food is pretty good, service is terrible, and bowling is expensive. I have been to other similar bowling alleys where you pay by the string and it makes being able to eat, drink and bowl a more enjoyable experience. If they could change to this system I think I would be more likely to frequent this bowling alley!

Pairing a convenient mall location with fun! fun! fun! for all ages, CW Lanes & Games is a solid option for entertaining kids and adults alike. My fiancé and I dropped in for our nephew’s laser tag (!!!) birthday party and while we didn’t play (wahhh), it was still a pretty good time. The arcade operated on the debit card-​as-​tokens system which is kind of a cool way to store the tickets rather than dragging around wads of paper ticket chains like we used to do.
While the arcade area (and private party room) gets pretty cramped, there are still plenty of large, open spaces to facilitate the flow of mostly small humans. And for a spot like this, we definitely didn’t have high expectations for food/​drink while grabbing a quick lunch but I was totally into my buffalo chicken wrap and «Cinderella» cocktail with grapefruit, elderflower and pear vodka. Decent prices too. Service was friendly in both food and arcade area (and über patient helping the kids redeem their tickets for a series of plastic trinkets).
Not bad at all!

Nice location inside of a mall and they have better than expected food and if you can find a waiter they will deliver it to your particular lane. There is also a decent sized game room and the staff is relatively friendly but hard to find, I never had the same waiter for any order. With all of that said, this bowling alley is expensive. For an hour of bowling and shoes for two, you’re looking at almost $ 50 and another $ 40 for a pizza and a couple of drinks. This could be a great place for happy hour or some fun after work but not for almost $ 100 for an hour of bowling and a pizza and drinks (that I had to get myself because the waiter was nowhere to be found). A lot of lost potential here.

Nice place, but Lackluster, incompetant & ineffective employees.
Long waits to bowl… Put our names in and was told an hour. Checked back after an hour… was told our names were never on the list and told we had to wait another hour. Didnt wait.
Gross food.

I just took my 3 and a half year old to check this place out for his upcoming 4^th b day party and we loved it ! Everyone was very nice and the place is awesome the bowling area is great and the arcade was fun just enough games .we didn’t do the laser tag or eat there so no clue how that Is but everything else was good. Keep everyone posted if I end up having a party there !

After reading several negative reviews regarding management and service, I felt the need to share the details of my latest experience. My girlfriend and I stopped in before a movie to grab dinner and a drink. We sat at the bar for approximately 12 minutes without ever being acknowledged. What made this especially frustrating is the bartender made breif eye contact from a distance a couple of times. Annoyed, we eventually just left without ever being served.
I would consider myself a VERY understanding customer, but the three times I’ve been to CW service has always been an issue. With that said, the times I was served, the food was quite good and the beer was cold. It’s a shame because the restaurant brings some more variety to the area.

Just wanted to say thank you to Chef Joe for the amazing hospitality tonight. My friends and I had a blast and really appreciate everything you did for us this evening. We will be back very soon!!! Awesome place.

There are some very serious management issues going on in the restaurant area at this establishment. My colleagues and I went here tonight as a group outing for work and we called ahead and were told that no reservations were needed for food or for bowling on a Saturday night (we had a party of 15 – 20).
We showed up at 6pm and asked for a table for 15 and were told it would be about 15 minutes. About 35 minutes later we were brought to a table for 10. After a few minutes of working with the wait staff we finally had a table big enough for our group. It took over 30 minutes for them to come and take our order and after an additional 45 minutes, we still did not have our drinks. Our food came out all at completely different times over more than a 30 minute span and the last dish came out at 8:20pm (2 hours and 20 minutes after we arrived).
Our waitress was very nice and apologetic and I truly felt for her having to deal with such a horrible situation as a table of 15+ with no food or drinks for 1 ½ to 2 hours. They ended up giving us 20% off of our food, which was a nice gesture and made us feel like they actually cared about our issues. That said, who ever is in charge of managing this place needs to take a hard look at what is going on. We had ONE server (on a table that ended up having 17 people at it). There should have been at least two and maybe three servers taking our orders so this was done in a timely fashion. While the 20 minute ordering process was going on, the other girls behind the counter were literally dancing around doing nothing.
There is no excuse for management like this. I feel bad for the server who was apparently forced to deal with this situation by herself.
Two stars because the bowling experience was fine; no issues. Very fast and efficient.

Dropped $ 125 on the worst experience. Horrible service pizza only a dog could stomach. Strongly suggest North Bowl more lanes and excellent pizza. It gets one star because it won’t let me choose 0

I have bowled here now 3 times since they opened and think the place has great potential. I went the other night on Wednesday ½ price lanes to bowl but prior ate dinner in the restaurant area.
We went at 6:30Pm and seated ourselves. We ordered a few Apps (Truffle fries and Mozzarella sticks) along with 5 meals. My wife and I ordered the specials «Steak and Cheese sub and Hot Italian). They were not awesome but decent for the price– I think $ 5.99. The specials themselves were priced well but the apps I feel we’re very high priced. $ 8.99 for fries with sprinkled Parmesan cheese. I recommend offering more lower priced apps as most people bowling want cheap and small food choices.

Bowling is great. Food is ok. Service needs a big improvement.

The only reason I’m giving 4 stars instead of 5 is the service. Other than that the food was out of this world. I cannot comment on the bowling or games because I didn’t get around to that, but the food alone is worth it. The chef came out to our party 3 times. Just to talk with us and even let us sample some appetizers and desserts for free. The atmosphere was fun. The people were friendly. However, the wait staff was just a little slow. Still the food is well worth it. I highly suggest the wings, pulled pork and the buffalo chicken wrap. If you’re ever in the Lincoln, Rhode Island area and are looking for a fun place for a group with activities and great food… look no further. Truly a little hidden gem. Also, don’t be thrown off that it is tucked away in a run down mall. The food will make you happy you went.

My workplace just had our Christmas party at CW Lanes in Lincoln, RI. Two games of laser tag, food, two hours of seemingly endless bowling… what more could you ask for? We all had a great time, filled with fun, good company and great service. Our party planner Michelle was very helpful with the planning and the staff attended to all our needs that night. The VIP room was fantastic! Lots of comfy couches and tables for all our drinks. It will definitely be on our list for next year’s party!
Karen D.
Warwick, RI

Went for the first time last weekend.
PROS:
The lanes are dead on. Professional oil job and exactly what a pro would expect.
The décor is nice. Much nicer than Cranston and Langs, a step above EP. Not quite as nice as Foxwoods.
The quality of the food is above average. It’s pricey, but the burgers we had were big and well made.
Scoring system is modern and shows you how much time you have left to bowl. Pretty easy to figure out compared to older Accuscore systems.
Lane sweep activates quickly which ultimately speeds up the time between players.
Ball return is quick.
Employee «bowling shirt» attire makes them easy to spot for help.
CONS:
Service is below average. Everyone, especially the desk personnel seemed like they were just hired 5 minutes before we arrived. Clueless.
Lane mechanics seem to be in beta. The sweep triggered for no reason after I threw my ball, resulting in a nice loud **SMACK*. Also, the bumper system, which has a nice premise in that it activates only for bowlers you specify, also seemed to be in beta. It worked for the first 2 frames for the bowlers we specified and then stayed on for all bowlers.
Food takes a long time to arrive. And when you’re paying by the hour, this is not acceptable.
Lane service takes a while to arrive for stuck balls, etc. When you’re paying by the hour, this is not acceptable.
On a Saturday afternoon when 95% of the bowlers are children, they had ESPN college football on all the large TVs across the lanes. Makes absolutely no sense.
Apparently its rock ‘n bowl all the time here, even during the day. So the lights are off above the lanes and only UV lights are on. Which normally is fine for experienced bowlers except that unlike other places, there is no UV tape on the lanes showing where the arrows are so it’s very difficult to aim your ball.
The approach is shorter than at most other places so you may have to adjust your stride.
They do not take reservations. This is how they get you to spend money on laser tag and games. You go to bowl. It’s busy so rather than drive somewhere else, you settle for the backup.

It looks great and I’m glad it’s around for the kids to have a good time but the service is really bad. My husband ordered a beer and I ordered a glass of water and my water never came and when they brought us our food there were no utensils or napkins. Great for the kids just wouldn’t order anything from here.

Nice. Clean. Fun. My husband and I brought our kids for a birthday party, and everyone had a blast. We’ve been to North Bowl Lanes a few times, which we thought was ok, but this place is so much better! It’s newer and cleaner too. They have a great separate section for private parties. I can definitely see why parents would throw kid parties here. It’s so convenient and less stressful. They do everything for you… setup, serving food, organizing the activities, putting together the gift bags, and (best of all) cleanup. It’s endless fun between bowling, laser tag, and the arcade.

Food wasn’t great. Got the nachos, that had clearly been sitting under a heating lamp while my friend’s pizza was cooking. Cheese was hard, edges of chips were burnt. Pizza was okay, nothing special. We got there at 10pm and didn’t get our food until 11pm. My favorite part was watching our waitress (through the huge window into the kitchen) eat a burger while we waited for our food. (and then came out with a mouth full of food to tell us our food would be out soon.) Also saw a cook pretend to lick the top of a dressing/​sauce squeeze bottle. And this is what they do in front of the window! Won’t be back again, the food’s not worth it.

This is basically bowling meets Dave & Busters. That gives you the basic framework, so if you like Dave & Busters then…
I was here with my kids so there was no booze involved and because it was only 11am there was no food… just bowling and laser tag — both of which were great. I bowled a 165 and my kids tried their hand at bowling without bumpers. The please is brand-​spanky-​new so everything looks great with flashing lights animated screens and huge selection of balls that don’t like they’ve been used for bowling on asphalt.
My boys loved the laser tag by @ $ 7.50 for a 15 minute game I had to limit them to only one round.
Even though I did not eat the food, I would not expect it to be amazing, I would not even expect it to be great, I would only expect it to be bar food, and so what? It is after all a bowling alley.
So go bowl, play some laser tag maybe grab a burger or pizza and if your over 21 enjoy a couple drinks and then try to beat my 165.