I’ve been to this location twice. The first time I ordered a pumpkin spice iced coffee. It was disgusting! It was way to sweet. I got a large and barely took 4 sips before throwing it away. I went again about a week later and got a mocha iced coffee. It was much better! However, I ordered a large and the woman said, «our mediums are 99 cents right now». Why would I get a smaller size than I ordered? If I’m ordering a bigger size, I’m obviously prepared to pay more money. I ended up just getting the medium though. I got a large black coffee. When I got to the window to pay the woman said they were out of large cups so she gave him an extra large for the same price. I thought that was nice, but after reading another review, it seems that they are out of things frequently. It makes me wonder if that’s why the woman suggested the 99 cent medium to me; perhaps they were out of large iced coffee cups as well? I also believe I saw a drug deal take place near the gas pumps. I know this has more to do with the people in the area than Dunkin Donuts itself, but it is something to maybe be aware of if you visit this location!
Julie C.
Place rating: 1 Cincinnati, OH
Okay, I stop here every time on my way to visit my mother. This place NEVER has the donuts I order. The iced coffee is never right. Everything about this particular Dunkin Donuts is wrong, wrong, wrong. Listen, and I actually hate saying this, the workers are kind of idiots. Well, maybe apathetic is a better word. I’m sure they’re paid shit, so I don’t blame them. Workers like the ones here are a reflection of the business, not bad people. They’re out of those pudding filled donuts so often that I don’t even bother ordering them. Although last time we were there, that was the only kind of donut they had. Sometimes my iced coffee contains coffee grounds. Sometimes it’s made with ice and just regular coffee from the coffee pot. I think other places use a stronger kind of coffee. Other Dunkin Donuts are okay. I’m not a big fan, but I like them. This place is something else, though. Yeah, I’m going to keep stopping here on every trip through the area because it’s a tradition now. It always gives us something to kvetch about for the next 45 minutes of the journey.
Brian H.
Place rating: 4 Cincinnati, OH
Ok so yes I’m love Dunkin and yes it shows because I’m the Duke! For the most part this location always had friendly workers and the coffee is usually fresh. If you come later in the morning the selection of donuts is pretty slim. The new southwest supreme bagel is pretty amazing. Use your prepaid Dunkin card to earn points towards free beverages.
Erica H.
Place rating: 2 Trenton, OH
Welcome to DD, the coffee shop that is constantly out of everything. Need a lid? Nope sorry we’re out. Want caramel, or mocha? Nope sorry we’re out again for the 4th times this week and every week actually. Want a latte? Nope sorry the machine is broken, or they don’t have the products needed to make it. Want fast service? don’t go to this DD. There is 1 girl in the mornings on drive through that is great, other wise expect long waits and for them to always be out of everything. Oh, and don’t expect your coffee to taste the same as the last time, every time I get the same thing and it never tastes like the time before.
Adam G.
Place rating: 1 Hamilton, OH
I love D&D. Grew up with it back home in CT. However, this one in the Shell station in front of the Kroger at the corner of Rt. 4 and Hamilton-Mason is a damn disaster. The idiot behind the counter didn’t have a clue what I meant by light and sweet. She rang up Sweet n Low and, after I continued to try to explain it to her, she just stared at me with a blank look on her face. I politely just asked for my coffee black and I would take care of it myself. After that, I stood waiting for my sausage, egg and cheese for at least ten minutes before they realized they forgot to make it(one other person in the store and two in the drive thru). Its close by so I figured to give it another go after a few months ago when I wanted to get a box of Joe for my coworkers so I stopped here. Again, a dimwit behind the counter. She tells me its going to be «at least 20 minutes to make that» because she was«too busy». There was NOBODY in the store or drive thru. At least 20 minutes for a bladder filled with coffee put in a box? And you wonder why nobody wants to pay fast food workers $ 15 per hour?!
Jamie A.
Place rating: 4 Hamilton, OH
This DD is awesome. It’s inside of a Shell station but they have a drive thru which is an amazing thing on my way to work. I’ve been stopping in lately for their red velvet lattes. I’m a big fan — they’re pretty delicious. And a little bit cheaper than a latte at Starbucks. I’ve never had a bad cup of coffee from this location. They always make my iced coffee just right too :)