CVS

I work close by and go here multiple times a week as do many of my coworkers. I typically see the same clerks and one is so great he remembers most of my phone number for my extra care card. They have seen me get everything from the pregnancy test for my daughter that I am pregnant with now to the cards I by to send to my stepdaughters on holidays and birthdays. These are people that don’t know me but are a big part of my life in a very unusual way. So today I got very protective. One worker Karen was treated terribly by a local citizen. She was beyond polite and patient and had a manager Jay help intervene but this woman was just beyond rude. I want to thank Karen and Jay and the guy that always checks me out that I can’t remember his name right now, for being a part of my day and week and putting up with these types of folks who I am sure they see often. You don’t know me but I know all of you and trust you with my life needs and future memories. It is just a job at a register to some people but you are important.

Unlike some of the previous posters I’ve had good luck using the pharmacy here. I have my prescriptions on auto-​refill so I generally just wait for the computer call and swing by at lunch to pick it up.
I’ve never had any problems with crowds as I know when to go and when to avoid the kids (Thursday is a half-​day in Lexington, so stay away from 12pm-​2pm)

You know how companies will do absolutely anything to appeal to young consumers? Their loyalty over the years is priceless. Unless you’re CVS. I am glad they are bucking the marketing tide.
A manager just accosted our daughter with a very curtly-​stated New Rule:” No backpacks allowed!“
And then silence. No «and please check your bag over here, or I can take it for you.»
Just that: «no backpacks allowed!»
Why haven’t other major chains developed these unique marketing gambit? It remains to be seen.

Yuck. Using this pharmacy was a mistake I won’t make again. Super crowded, slow «pick up» staff, equal number of «drop off» employees who stood there serving their zero customers while the «pick ups» waited in a long and unnecessary line.
The CVS has a decent selection, worth going if you can stomach dealing with high schoolers and middle schoolers skipping class. I usually can’t.

Smaller CVS then I’m used to, and they don’t have any pet products-​Otherwise they have what you need.

So it’s the morning after Thanksgiving. My 6 month old son has had a fever bouncing around 102 on and off for a couple of days, but this morning his fever spiked to 103. He hates the other medicine we had been trying to give him, so I’m out, bright and early, looking for other medicine for him. My wife spoke with our pediatrician, and got a list of things to buy. I stop in this CVS and go to speak with the pharmacist, hoping to get some help and guidance, seeing as that’s their job and all. Right from the get-​go I’m getting nothing but attitude from her. Curt «yes» and «no» answers, acting like I’m wasting her time and she has better things to do, sighing and shrugging her shoulders at times rather than giving actual answers. Not giving me any guidance, or making any suggestions. She just keeps repeating «talk to your pediatrician», to which I keep responding, «I already did, and she told me to buy such-​and-​such medicine, which you’re apparently out of at the moment, so what else can I try?». Over and over again. Not a single ounce of sympathy for my situation or my son either. Just «talk to your pediatrician»…“talk to your pediatrician”…over and over, like a broken record (Dumb B^tch & the Dumbtones sing their greatest hits). Finally I give up and ask where the closest other CVS stores are in the area. She rolls her eyes at me. Rolls her eyes!* She gets out a Yellow Pages and starts rattling off addresses willy-​nilly. I ask which one is the closest. She rolls her eyes again and exclaims, «I don’t know!», slams the book shut and walks off. I’m not a violent person, but I almost threw my coffee in her face. Seriously. It took every ounce of willpower I had not to.
Here’s the thing: I used to work in a CVS. In the pharmacy, even. And taped up right above our phone we had a list of other CVS stores in the area, their addresses, approximate mileage away from our location, and a phone number (that went direct to the other pharmacy, not the general line for the store). That’s how it’s done. That’s called being a professional. That’s called doing your job. I don’t know whatever 2-​bit, half-​rate med school for idiots this irresponsible, entitled moron went to, but apparently they give out degrees to anyone. I’m sorry if your not-​at-​all-​important-​and-​soon-​to-​be-​replaced-​by-​automated-​kiosks legalized drug dealer job isn’t as glorious as you had hoped it would be, but don’t take it out on me, or anyone else for that matter. Find a new line of work.
* Look… if you don’t have the product, and aren’t helping me, then OF COURSE I’m going to go somewhere else. What do you want me to do? Just give up, go home, and wait for my son’s fever to worsen so he can die or get brain damage? Screw you, you negligent, incompetent f^#k!