Aspen Ski and Board

Yes, I live in So. Cal. I purchased a pair of skis and bindings over the telephone. I had spent hours and hours searching the internet for the best prices for 2016 skis and found them at Aspen Ski and Board. The ski package price was amazing! No one even came close. To top it off, I received excellent service from Scott. He was also very knowledgeable on skis, bindings, tuning. I am a happy and satisfied customer! I highly recommend Aspen Ski and Board.

Just bought skis for myself on line. Fantastic prices and fabulous customer service. Mike answered the phone every time I called and is great at his job. Such an incredibly good experience (along with great prices), I bought ski packages with boots and poles for my daughters. I was going to wait until next year to get them new equipment but was so impressed with the service I was compelled to do it this year. I will be back to shop again.

We ordered a pair of Élan Pinball skis 2014 for my 10 year old for $ 149.95, the description stated that the skis included bindings, which was a mistake (I wondered why it was such an awesome deal!). When I called to check on the order they told me it was a mistake but in same breath said they would honor it because it was their fault. Which they did, although they did send 2013 skis instead of 2014, that’s ok, it was still a smoking deal and I appreciate that they kept their word. Would definitely recommend, very friendly staff too!

Came here (but the polaris location) yesterday for a winter coat and the staff was top notch and super attentive. I came in on the recommendation of a friend and I had no idea what I wanted or was looking for. The gal that helped me was super knowledgable and friendly.
They have a great selection of ski and snowboard items for men, women and kids. I’ll definitely be headed back when I update my boarding stuff this season.

Being part of the Ohio State Ski and Snowboard Team at Ohio State, ASBCO has always been there to help me with my snowboarding needs. As you walk in, there’s always someone there to assist you with fittings and finding everything you need. The staff knows what they’re talking about and are extremely friendly! They’ve got great gear and great sales (especially their Fall Sale in August!)
Every time I go to Aspen, I always end up buying something, but that’s just because their gear is simply, AWESOME.
ASBCO ALL THE WAY

Awesome customer service. Awesome prices. We won’t buy anywhere else. You honestly cannot beat their prices and it is great to buy from sales people who really, truly know what they are talking about! They go WAY above and beyond to get customers what they need and want. Highly recommended! Chad is the best!

Incredible customer service. Visited the Lewis Center location and Mike helped us with everything. After using one of the helmets our daughter said it just didn’t fit correctly. We talked to Chad and he told us to go Clear Fork Ski location a talk to Matt, who took care of everything exchanging it even though it had been used. Pretty sure you don’t get that type of service from an online retailer. Customer for life.

LOVE this place. Decided to get my own gear when learning to board a couple years ago. The staff knows what they’re doing and were very helpful. When I’m ready to buy my next board I’ll be headed back in. In the meantime, I love their gear and clothing. Highly recommended!

Professional! Personable! Accommodating!
Thirty minutes after ordering a pair of ski boots online (on a Sunday afternoon, no less), I received a call from Kelly saying that she was sorry to inform me that their website had not been updated to reflect the fact that the boots I ordered were no longer available in my size. Obviously, I was disappointed, but I was amazed at the quick response and pleased that a real person — instead of receiving an email — was calling to let me know the status of my order. I fully expected that to be the end of my transaction. Then, Kelly surprised me by saying that she could offer me the same ski boot brand in a more expensive model at the same price. I said that would be great, so she changed my order and I received my new boots in five days and couldn’t be happier. Great fit and great customer service — thanks Kelly!

After skiing a couple times, I got hooked. I spent an hour at Mad River Mt trying on boots until I found one that fit well, and I said to myself never again — and immediately went to Aspen. I was incredibly impressed with their staff.
Being my first pair of skis, boots, etc, I had no clue how long the process would take. I rolled into there an hour before closing time and got out a half hour after they closed, and nobody seemed rushed or upset that I was holding them up. The gentleman helping me checked out my feet and how I hold them, and recommended a few boots. We got our winner on the 3^rd try but adjusted them for over half an hour. Every little pinch I felt, he’d go and make an adjustment to them until they were perfect.
The real above and beyond came when he asked when I’d planned to go skiing, and I said hopefully tonight. Apparently the tune up process takes a few days to complete, typically. But he said to hang tight and they’d do a quick tune, and make sure I was out on the slopes that night. He gave me a free coupon to come back and get a real tune up a couple days later.
In addition, he gave me some great tips about how to take care of the skis, and even recognized me when I came back in for the tune up.
Couldn’t be happier. Come here for the great service!

Have always had a great experience here from getting our skis in shape for the season or shopping for clothes and accessories. I was also impressed with their selection of children’s clothes.

This is the type of store that I’d love to work at if I was an expert on winter sports. The employees are super laid-​back, friendly, knowledgeable, and eager to answer questions. They don’t talk to you like you’re dumb even when you are dumb about skiing or snowboarding.
I bought a board, bindings, and boots package here and they were very helpful during the entire fitting process. They even upgraded to higher-​end boots for free because the ones that came with the package deal were not available in my size. The included installation & tune-​up is great as well — saves me the effort! Employees also don’t push too hard when it comes to buying accessories and recommend that you actually come back when there’s a sale. I really appreciated that because there’s nothing I hate more than pushy car salesman types!
I actually prefer this location to the Polaris one just because its bigger and less-​crowded. Plus, it’s right next to Tensuke Market which gives me an excuse to go pick up some tasty snacks afterwards! ;)

Great selection, fair prices, merchandised well, with very attentive customer service. Greeted immediately upon entering with a warm bro-​y smile.

They have done a great job with their summer tune up special on my skis for the past several years.

Wanted to update yet again that aspen continues to be tops. I was able to get a deal on a 2011 package this last weekend that beat any online or in-​store price by $ 100+. I also was able to talk them into upgrading to 2011 bindings for me, which was another awesome score.
Their staff is friendly, and even remembered me from past trips (and even remembered what boots I got last season!). They have done a lot to make my skiing experience the most comfortable and best it can be!

My boyfriend and I decided two years ago to buy our own ski equipment. There was no better place in Columbus to go other than Aspen. They are great. They fittted us for boots and I love mine! When ever we need anything for winter we go here now.

I’m a big guy, obviously not going to ski any day soon. But I went in because I was looking for duffle bag. Great stuff and staff was very friendly

My boyfriend is a never-​been before beginner and bought his board/​bindings/​boots here. The dude who helped us was patient with our never ending questions and ended spending about half an hour (if not more) fitting boots, then bindings. The tune up is included with the new package and had a relatively quick turnaround: paid for on Friday, pick up on Tuesday.
I’m a little less enamored with this location simply because it doesn’t have nearly as much selection as the Polaris location. It’s almost the same size (square footage wise) with less than half the merchandise as the Polaris store. Which is not a big deal. At ski shops, service is prone to be uneven cuz the staff might just be so far above helping the newbs. This was rarely the case at Aspen S&B, especially when the staff is so patient and willing to call up to Polaris to do stock checks. But depending on who you get, they might not be as knowledgeable about a specific product as the next person.