Sprint Store By Nexgen Wireless

This store has really turned around brand new staff and management! Give them a shot you won’t be disappointed

Do not go to this store. The one in Fitchburg on Jon Fitch is a thousand times better. I made a Unilocal just specifically to give this store a bad review. I have no idea how those employees still have a job being as bad as they are. They would much rather have you turn around the second you walk in there, then even talking to you. They hate their job its obvious to tell. I have gone to the store 3 times now looking for help and all three times was given the answer to go to a different store. This place really makes me rage, they are as terrible as you can imagine. The store in Fitchburg, fixed my issue almost instantly. They need to shut the store down or hire new employees. The employees are stealing money from Sprint by sitting on their ass and not doing anything. I just wish there was more I could do for how mad these people have made me. just be warned you might, probably will have a bad experience going to this store.

The manager was rude and not at all helpful resolving a hardware issue with my daughter’s phone. He stressed that since we didn’t buy the phone at his store it wasn’t his problem after waiting two weeks for the part that never arrived.