Lemoore Van & Storage

I do not recommend using this company. Lemoore Van and Storage moved my household goods from Northern California to San Diego, and they did a horrible job. The company was selected for us by the military, so if you’re doing a military move, and this is the company chosen for you, ask for another one.
The packers were very careless and obviously untrained. We had numerous items broken, scratched, or torn. Items were not wrapped properly, or not wrapped at all. Instead of emptying dressers to move them, they actually packed more items into the dressers and this cracked some of the drawers and broke the items inside the drawer.
At one point, they dropped a tool box full of tools, nails, and other hardware, and just left it there. We had to clean it up. Additionally, one of the movers was a self-​confessed felon, having just been released from prison.
When I filed a claim with the company, Jeanette, the owner, refused to pay for the damages, saying we didn’t file the claim in a timely manner, according to her ‘policy. This is untrue as the policy says ‘we should file’, not you ‘have to file’ within 75 days. This caused me to have to refile the claim through the military, which is a longer process.
When I tried to work with Jeanette, discussing the above problems and asking for my reimbursement, she was condescending and very unwilling to do the right thing. She is obviously just in it for the money and has no value on customer satisfaction.