B & D Quality Cleaners

Terrible! Awful! Infuriating! I have been going to this dry cleaners for a while now and have just now become completely fed up! I brought in a sweater that they ruined, I brought it to their attention and the «manager» (who is an awful, disrespectful woman) pretty much turned the blame on me. They ended up replacing the item but the owner (buzz) gave me an earful of how «rude» I was to his employees! Excuse me, what? Try hiring people with a little intelligence and respect who understand the importance of quality customer service. Anyways, being the only dry cleaners in Lemoore, I stupidly came back. I brought a very expensive evening ball gown to get cleaned and picked it up and it was damaged everywhere!!! Beading loose, ripped seams, dirty hemline. I pointed it out and of course the awful manager (who talks to me like she’s gearing up to throw down in a street gang fight) told me I should expect that when I buy a gown with beading on it. Wait, what? They offered to fix it, I hesitantly agreed. I picked it up and the repairs were made but the dress was dirty again. I complained and asked for my money back. Of course that went over terribly. The little teenager behind the desk and manager basically ganged up on me and told me «oh well». I was so frustrated upon leaving I vowed NEVER to go back! I’m infuriated not because my items keep getting damaged (which is disappointing in itself) but because of how I, a paying customer is treated every time I go there. Save time, money and sanity… drive to Hanford!

This place is the worst. They will lose your clothes and blame you for lying about what clothes you dropped off. Beware, you better take photos of your clothes before you leave them. Outside of the bad (horrible) customer service I received after I discovered the clothes were missing, Buzz himself said he could care less if I’m a customer or not. It’s really sad to be so disrespectful of the local military patrons.

Clothes always look GREAT when I pick them up. Had 1 terrible experience with the taylor called the owner and he took care of it and since then all has been good.

Quick, friendly and affordable. Brought 5 velvet curtain panels in and they were ready in 2 days. PLUS you get a military discount!

No stars here!!! This dry cleaners is THE worst I have ever been to. We were charge almost 60 dollars to have 1 jacket dry cleaned and a comforter to be washed (not dry cleaned) and once we got our items back a week after promised they were not even cleaned. It looked like someone wiped their runny nose all over the comforter and the jacket still had the pencil marks. What a disappointment!!! It took three times and still counting to get this correct. The staff has an «I don’t care» attitude. I wouldn’t recommend this to any one!!! Save your money and your time– go to another cleaners. There are several in the area.

For the most part, I am satisfied. The service is decent (although I really wish they would have an answering service that tells their hours when I call the business phone… instead of just ringing for-​ev-​er and then being transferred to what sounds like the fax machine), and 80% of the time my clothes look great. Unfortunately, this last time my jackets still smelled of Vegas and good times (*wink!*…but seriously, not really a good thing), and one of my blazers still had crease marks where I had folded my sleeves up. I’m pretty sure that with some steaming or pressing, that should have been gone… Also, like I mentioned, the phone number leads to endless ringing, and business information is not readily available online. After doing a drive-​by late one night, I found that the hours for this place are MONDAY-​FRIDAY 7am-​7pm and Saturday… well, I couldn’t see/​remember the hours in my haste to not look like a creep driving slowly past the van parked outside of their drive-​through area…
I really wish there were more options in this area, but for now I will have to keep trying this place out!