Apro Pest Control

DO NOT USE THIS COMPANY. If you live in an apartment and your management uses «A-​Pro» for your pest control. Just go ahead and cancel the appointment and make them use someone else. Literally ANYONE else would be better. In the 10 months we have lived in Lynbrook Apartments (Alexandria, VA) they have been out to «treat» for bed bugs twice and mice FOUR TIMES. The bed bug treatment didn’t work and now they’re going to use the same treatment in the rest of the building. Just chemicals, no heat, so these things just move around to another part of the building since they only treat one apartment at a time. The treatment was supposed to take three weeks… we had to live out of bags and everything moved out of place for three weeks and it still didn’t get solved. The mice «poison» doesn’t work either and they just spray that instead of actually trying to find where these things are living and mating in the walls. It’s all lazy work that doesn’t accomplish anything. Again, in ten months they have been out to our building at least SIX times and none of the issues have been solved. Needless to say, I’m making sure I don’t move into any apartment complex that uses this company for pest control.

If I could, there would be negative stars – that’s how bad!
Our apartment complex only uses this company for pest control. First off, there is a history of mice in our buildings that the apartments complex is being neglectful of. Since moving in, we’ve had issues with mice: leaving feces all over our kitchen floor, stove and countertops. We immediately sent a maintenance request and they sent A-​Pro. Unfortunately, we were not home when they came to do the inspection and treatment because it was during the week. Still found mouse poop. On a different maintenance request – they pulled back the dishwasher and there were 2 huge holes! They sealed that up and we thought this would block them from getting into our apartment. But we still had activity.
Long story short – they came 5 TIMES! I was finally able to witness the 5^th appointment to where all they do is put a «powdery poison» along edges. Obviously this poison does nothing because I’ve seen scurry across the kitchen floor!
Next issue: If you have BED BUGS, you’re doomed. Again, notified our apartment of the issue that we got bed bugs from the apartment above us and A-​Pro came out. I grilled the guy with questions of what they use and the process. They used a «powder and spray» (the exact phrase he used) and do a 3 week treatment. Guess what??? I DIDN’T WORK! We had a professional come out 2 weeks after the final treatment because we noticed the bugs and were still getting bites. He confirmed they didn’t know what they were doing and the treatment did not work.
DO NOT USE THIS COMPANY!!!

Do not even think about using this company! My apartment complex contracts them and this is what happened.
A few weeks ago we saw a mouse in the kitchen. This company comes out, doesn’t even inspect anything besides the kitchen. Sprinkles some stuff next to the fridge and behind the oven and leaves a sticky trap.
Today, I call my apartment complex to have these people come out because I can hear mice squeaking from behind my oven and assume they are stuck to the paper. I am instructed to go put my dog away before this company gets to my place. I take off work for 45 minutes to put my dog away so the person can come remove the mice.
I get home tonight and guess what? The notice that they have been to my apartment was casually thrown into my apartment and the mice were in fact stuck behind the oven. I had to remove the mice myself.
I am beyond furious that this company is so careless about working with the apartment complex to actually to their job. I already wrote the apartment complex an email with pictures of the mice and removal process, which has traumatized me since the mice were still alive and squeaking on the paper!!! I wrote them an email so hopefully this company does not get paid for coming out here and that they will find a new company for pest control.