Phazes Salon & Day Spa

I made an appointment for a hair cut. Came on time. Half hour later left due to not getting called back. Other clients came in and got taken back just not me. I heard lots of gossip and knew the girl was probably on her phone or Facebook. Front staff was not friendly and I got no mention of her finishing up another client. I believe I dodged a bullet.

The interior & exterior of the salon itself are modern & comfortable.
However, the worst salon experience I’ve ever had, occurred here! I was loyal to one of the stylists at Phazes. Then, she quit.
I still needed to have my hair done, so I made an appointment with a different stylist.
When I arrived for my appointment, I had every intention of getting «the usual», a trim. I mentioned to the new girl, that I wished my stick-​straight hair had curl in it, a la: SJP. Sigh…
New stylist talked me in to getting a loose perm. I should have gone running from the building, right then; and there. But I think the cape I was wearing, to keep the hair off my clothes, was too tight. It must have cut off the oxygen supply to my brain, because I agreed to a perm!
$ 180 later… I left the salon.
When I arrived home I discovered that a good 6 inches of my hair had been burned by the chemicals!
I contacted the salon, because I wanted my hair fixed! The owner (Kelly) wasn’t available. I left my information, but I NEVER got a return call. Ever.
Multiple phone calls, and weeks later… I wrote it off as a lost cause.
I went to the Olde Mill Salon, and had a cute gal cut off my crispy hair. I was devastated at losing that much length (you know, because some girls really have a deep attachment to their hair).
I’ll never go back to Phazes. And I’ll never have another lapse in judgement; that a perm is the way to go.

Dropped in last week. Very impressed with the salon. As a guy, it was great to see friendly people that cared about my comfort level while I was there with girls in curlers and make-​up consultations. I just wanted a man’s haircut and I felt at home there. They really seemed to listen and cared about my opinions. I’d recommend it to the men just as much as the women. Definitely a fan. Thanks Phazes!

So I’m sitting in a Starbucks in Bountiful, UT, getting a few hours of work done from my laptop in between driving from Texas to Alaska. This girl comes in, sits down at my table, and asks if I like to pamper myself. I was like, what? She said, you’re 18, right? I said yeah…26. She asked if I lived there. No, I’m from Alaska. She got really huffy and said something like «fine, I guess you don’t want this, it’s really cool» and thrust a brochure with a 50% off coupon on it on the table, and left with her nose all up in the air.
Okay…get some better salespeople, I don’t think that kind of attitude is going to get you much business. Just sayin’.