Joey’s Moving and Storage

If I could give negative stars or zero star, I would. The guy name is Joey Tyler from Lawrence/​Andover.
Same thing happened to me like Rick D. They pulled off craps while they are with you with the move and slapped you with ridiculous charges. You have no choice but to deal with it to get over with the move. And it will cost you doubled the original quote.
We didn’t have big items like piano or organ. We had beds and closets — the sizes and weights we told them when we requested for the quote. On the day of the move, the guy told us it’s big and it’s a liability for the movers. They need to charge us $ 25 per item since they need to buy additional insurance. Think about it, what movers need additional insurance to move standard queen size beds and closets?
Also, there is $ 100 fee for coming to your house. It was not mentioned with the original quote. Service is $ 100 per hour, if you go over 5 mins, he will charge you another $ 100.
You see, we already have enough stress from moving. And they take advantage of you with made up lies when they can. They are not honest and upfront. Trust me, you don’t need that kind of experience. You rather give to someone whose service is worthwhile.

OK, so the down and dirty is these guys got the job done, but petered out near the end and got sloppy. Plus, they tried to pull a bait and switch on me which more than doubled the original quote. That’s an automatic one star for me. The details are below.
The moving truck with all our stuff in it was arriving from San Diego to Methuen the day after Christmas. I called Joey the Mover from an ad on Craigslist. I know, I know… It can be a crap shoot with Craigslist. I had hired a couple of guys from Craigslist to pack the truck in San Diego and they did an excellent job; they were helpful and packed the truck professionally. They even stayed a couple of extra hours (total of five hours) for a very reasonable total of $ 240.
With that in mind, I went back to CL on the Methuen end looking for a couple of guys to help. Joey’s answered the phone on Christmas Eve morning and the guy… Joey I think, was very helpful. Their ad on Craigslist says three guys for $ 75/​hour. I opted for three guys for the three hour minimum which was explained on the phone. I expected there to be a minimum since it was the same deal in San Diego. I emailed them as requested with the info once I confirmed the delivery time of the truck with the trucking company.
Unloading day came and I hadn’t heard from anyone at the company so I called and left a message. I left a second message a bit later. I got a call back in a little while with a 1 – 1:30 start time. I asked if the guys would be bringing hand trucks or dollies and was told yes.
They ended up showing up at 1:45 which wasn’t a big deal to me. What was a big deal was that four guys showed up and the price was now $ 99/​hour with a four hour minimum. They were also charging for travel time and 7% insurance! That brought the total to near $ 500! What?! And to top it off, they didn’t even have any hand trucks or dollies with them.
I brought up the fact that I had agreed to three guys for a three hour minimum. They gave me some BS about them all being on the same crew and the travel and insurance was standard.
It was snowing pretty steadily now and I wasn’t going to let anyone start doing anything until this was straightened out.
I told them that I’d call the office. My call went straight to voice mail. I tried a few minutes later… same result. I suggested they try to get in touch with their boss. They said they tried but got VM too. By now I was smelling a planned scheme and it stunk like a dirty diaper.
At this point, it had been 15 minutes in the snow. They said they could discount it to $ 400. I told them that I didn’t appreciate the bait and switch BS, but I was more explicit. I also told them I’d hired three guys for $ 75/​hour with a three hour minimum. I *was* educated in the California public school system, but back in the 70’s and 80’s, so I knew that equalled $ 225.
They protested that there were four guys and there was no way that $ 225 would work. I reiterated that I had arranged for three guys and that they should get going and I’d call someone else.
Then one of the two diplomatic ones said he’d work for «free» and they’d do it for $ 300 total. The snow was still falling steadily and even though it was still more than I’d originally agreed to, I figured with four guys, we’d get it done quickly.
In the end, it was done quickly and two of them were pretty cool. The other two were just there… Like lumps… No personality.
Though I’d given the guys in San Diego a tip on top of their fee, I figured with the crap these guys pulled at the beginning, they forfeited any chance of a tip.

I was referred to Joey the Mover. I emailed, got a quote and set the date and time. A few days before the move, I called and emailed to confirm. The night before they called to confirmed with a new time (not awful). The next day — no call no show. That should say it all.