Applebee’s

This Applebees has horrible service, had a drink waitress took our order like 3 times; manager took our drink orders and still we waited for over 45 minutes for drinks, finally we get our drinks, we order food, and we get our bill, we were charged for alcohol drinks as many times as they took the order… Bad service including management.

I love applebees… great neighborhood spot… great food, hospitality was good and fast

God this place sure has went down hill. Waited over and hour for food and all I ordered was unlimited soup and salad and a «large» lol house steak. Ive seen beef jerky out of a bag thats bigger then their large house steak. Lol

This is an understatement. I work in the industry and communication is key even when you don’t want to tell your customers there is a wait… Patchy service from our bartender but it’s applebees they’re always understaffed so there’s usually only a bartender at any location.
My friend and I played their trivia games to keep us entertained because apparently conversations from your bartender is forbidden. Two other people had their food before us and sat down after us. Each complained about their food.
An hour after we ordered still sitting there becoming hangry I asked the bartender to just refund our food and we’d pay for our drinks. She seemed very frazzled and I don’t blame her.
The bartender and manager apologized but the manager wanted to argue with me about why there was a wait… Apparently their computer systems were down and there’s no such thing as paper tickets or communication with back of house. Sorry, I won’t be back.

The food has to be prepackaged. There is nothing fresh about any of the food. Even the drinks seem to be prepackaged. It’s gross and way to commercialized. I won’t waste my money here ever again

Hit or miss each time…
I’ve had 5 star visits and 1 star visits here.
Food wise it is very consistent. Service wise amazing or just plain horrible!

Service is hit or miss. Have been to this place a hand full of times. Received good service twice and bad service thee times. Steak was good, chicken salad awe full. Music was good. Will not be going back. Don’t like Russian roulette with eateries.

My husband and I just moved on this side of town and have ordered from this applesbees 3 time. The first time they got our order wrong and we had to drive back. The second time they got our order wrong and we had to drive back. And here now the 3^rd and final time they got our order wrong and I am not even going to send my husband back we are just not going to order from them any more. Let’s get it together applesbees. A rack of ribs and some fiesta lime chicken is not to complicated.

I have to admit. The commercials touting Applebee’s new menu got me. I haven’t been to an Applebee’s for probably 10 years. But the commercials were intriguing. Had Applebee’s really changed their menu to remain competitive with changing tastes & to compete with newer fast casual restaurants that aren’t chains?
The answer is yes, but it’s not impressive enough to turn the chain around. My date ordered a beer– IPA for him that was flat, and I got a glass of Cabernet (8oz for $ 6 and was decent) then we each had soup– French onion for me, chicken tortilla for him– and it came out piping hot and was delicious. By far best part of dinner. For our main course we both had steak– he got the 7oz sirloin with a baked potato and veggies, and I got the Shrimp & Parmesan sirloin. They came out warm, not hot. The cheese on the shrimp was a solid mess, not the melty kind indicated in menu picture. Garlic mashed potatoes were terrible– nothing garlic about them and also just warm with giant chunks of potatoes in them. My sirloin was actually good– soft and melted in my mouth. Not tough at all and cooked accurately according to the menu (pink all the way through, warm center). My date complained his steak was tough.
Service was just ok. We had to ask for silverware twice and wait to eat our main courses (maybe why it was warm?) until we got them. Server wasn’t readily available, but we also didn’t really need help that often.
If Applebee’s wants to compete with other fast casual restaurants, they will need to represent their menu more accurately, work on faster food expediting, and evolve their wine and beer menu. Only 2 red wine choices? Most beers on tap were domestics– Bud, Coors, PBR, Miller Lite… Only one craft beer & it was flat.
Will we be back? I’m not sure. With so many other options, I’m willing to pay more for better.

This is the worst Applebee’s! This was the second time me being here and their customer service is the worst.
My family and I waited ten minutes expecting to be seated, waitress makes eye contact but completely ignores the fact that we are there. I walked up to the manager told her we had been waiting, instead of apologizing for the wait and walking us to a table she goes out of her way to have a talk with a waitress. I was agitated and never will I come here!

Good place for a beer and cocktail. Open late too so good when most places are closing. Try the triple pork threar sandwich. Yum.

I stopped eating at Apple Bees awhile ago not due to this location but due to other poor service and very poor food quality. I have seen lately that Apple Bees is trying to revamp and do more of a pub style menu which i think is good so my husband and i decided to give it another chance and see if it has improved…
Unfortunately everything about my dinner experience yesterday sucked. First off the waitress was like a walking zombie, NO Personality what so ever. Didnt greet us, didnt tell us any thing about new items on the menu. Not a single smile. She CLEARLY wanted to be anywhere but work and we were obviously a huge inconvience to her evening… It made us feel very uncomfortable.
My chicken was over cooked and dry as a bone! I asked for ranch three times before the waitress remembered to bring it. My husband ordered a margarita and it came in a martini glass. With an olive?.. It was strange and his burger was over cooked and flavorless. Overall I was disappointed. But really the awful and awkward service was the worst thing. We were very uncomfortable around her. def won’t be back..

Not as good as it used to be. The food has gone down in quality in the past few months. Not sure if management has changed or what has happened. Staff is usually friendly but it seems they are understaffed.

The manager Brenda and our waitress Erika exceeded customer service going over and beyond! All made for a pleasant dining experience.

I work right by this Applebee’s. I come here for lunch out of convenience. We just had lunch here today. Ordered chicken quesadilla appetizer for 9.99 and cheese sticks 7.99. The quesadilla came with 4 small quarter pieces. The cheese sticks came with 4 sticks. That is it. Price increase and portion size drop substantially. This is Applebee’s. Not a high end place. There are way better places to eat then here at these prices. Ridiculous. Oh top it off, I open my napkin to dirty silverware with a fork that looks like it was used to dig a garden. All crooked. Not impressed and won’t be back.

Since we can’t get Caso Dip any more we got chips & salsa. I’ve had MUCH better salsa out of plastic jars. Yuck. The green was better but both were extremely gringo mild.
The meals, were ok. But we miss a lot of the menu items we used to love. It’s close to home & not crowded anymore so sometimes its a place for a meal & quick beer on Saturday night when you can’t get a seat at the good places.

We have our family dinner before we left to go back Hawaii.
The wait was so and so because we had a big party. Love the specials they have for dinner but the amount of food is a little. The deserts was a plus. I’m a sweet tooth and I fell in love with desert over there.
The sad thing my brother food is over cook but glad they didn’t charge us and offer free dessert. Love the customer services. Thanks for fixing the problem.

Got a snack with my husband here to hang out someplace pleasant but remembered why we don’t like Applebee’s. Nice environment but the food is awful. Got the onion rings and spinach dip with chips. Dip was good but the chips were old and the oil had gone rancid. Really? Get some fresh chips people!
The onion rings were factory made, frozen and cooked. They were all fried batter and cardboardy. The barbecue dip tasted like pancake syrup with coloring, garlic and smoky flavoring. We asked for Ranch dip and it tasted like something out of a packet from McDonalds. Nope. If you want real food don’t go here.

I am in town on a business trip and this place is awesome. The prices are wonderful as are the drinks. The quality of the food is wonderful as is the service that is provided. They are open late and even have karaōke! This will surely be a go to spot when I am in town for now on.

I almost feel strange giving this Applebee’s a favorable review. Judging from previous reviews local residents hate this place, but I feel compelled to be honest.
We were in town visiting. Decided to have an early Saturday night dinner.
Pleasant looking restaurant.
Inside the air conditioning did catch our attention. 120 degrees outside contrasted sharply with near 70 degrees inside. Brr-​rrr-​rrrr. .. But that wasn’t a negative. Didn’t take long to get used to the frigid atmosphere.
After a pleasant greeting we were seated and within minutes our server took drink orders.
Lemonade and ice tea arrived right away. Received a new lemonade from our attentive waitress when my glass emptied.
We ordered Steak and Shrimp combo, Won Ton Tacos and Lettuce Wedge topped with Green Goddess dressing sprinkled with toasted Pecan & Bacon bits. Tasty shrimp. Tough steak. Tacos and lettuce to die for. We’ll order the noteworthy appetizers again and again. Nice flavor, fresh and light.